Airlines Code: HU
Brief Introduction
Commencing operation in 1993, Hainan Airlines was established by restructuring the former Hainan Provincial Airlines Company. Headquartered in Haikou, capital of Hainan Province, Hainan Airlines now plays an important role in Airlines industry for its transport capability, widely extended flight courses, and well-praised services. By the end of August, 2006, it has possessed 119 aircrafts for cargo, business, and passenger purposes including nine airbuses, 56 Boeing aircrafts. During the past 13 years, Hainan Airlines has featured rapid increases in both quality and safety coefficient which has made Hainan Airlines won a series of praises such as the Golden Eagle Cup (most distinguished prize for airlines safety in China) by CAAC in 2001 and 2003.
International Services Operated by Hainan Airlines
Asia
| Country | Short form | City |
| The Republic of Korea | Korea | Seoul |
| The Kingdom of Thailand | Thailand | Bangkok |
Note: Hainan Airlines operates scheduled flights to Hong Kong.
North America
| Country | Short form | City |
| The United States of America | United States | Los Angeles |
Europe
| Country | Short form | City |
| The Kingdom of Belgium | Belgium | Brussels |
Specialty Services
1. Cargo Services
Hainan Airlines now has over 100 aircrafts for cargo services. 30 branches are set up whose business covers over one hundred cities in China. Since 1993, it has established nine aviation bases and opened 500 cargo courses. It mainly transports cargos included in General Terms of Cargo. They aim at providing safe, quick and effective services to the customer's content.
2. Telephone Reminder
Have you ever missed your flight because you were too busy or overslept? Telephone Reminder by Hainan Airlines is going to relief your concerns. This kind of service is designed for those who are likely to miss their flight. It can be reserved by dialing 950718 or 8008768999 or email your requisition on line 24 hours before your plane lifting from the airport. Please call 800-876-8999 or 950718 for mobile phone users if having any question on this service
Customer Services
24-hour hotline: 800-876-8999（toll free）, 950718
Cargo service inquiring hotline: +86-898-65756865
Website: http://global.hnair.com/ (both English and Chinese versions)
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Travelers' Voices on China Hainan Airlines
1.
Nov. 16,2009 21:36 Reply
Mr.Eric(Singapore) said:
According to Singapore Jetstar Airways, they will officially launch the direct flights from Singapore to Haikou from Dec.16, 2009. And this is the first time the airlines launch the low airfare flights in China. The flights will be available on each Mon, Wed, Friday and Sunday.
Singapore-Haikou, 13:45-17:05; Haikou-Singapore, 17:45-21:20
2.
Nov. 9,2009 22:38 Reply
Mr.Hannah(Philippines) said:
I am in Zhanjiang and want to go to Sanya in Hainan Island tomorrow. Can you help me?
Nov. 10,2009 02:06
Mr.suwan(Malaysia) replied:
Flight is not available between the two cities, but the train is available. There are three trains available daily. The tain number, departure and arrival time are shown as below:
K407: 04:14-12:39
K511: 14:15-22:17
T201: 21:29-05:12
The fare for a soft berth is about 370RMB, for a hard berth is 250RMB while that for a hard seat is about 170RMB.
3.
Oct. 25,2009 03:09 Reply
Ms.Marilyn(Singapore) said:
As of Oct.30, 2009, Hainan Airlines will continue to carry out the flight from Changsha to Guangzhou. There will be 4 flights a week and the special discount tickets with 30% off will be on sale, which only cost around CNY260. And the flight departs from Guangzhou at 07:35, arriving at Changsha at 08:50 and then return to Guangzhou at about 11:05. The flight No. is HU7066 and it is available on each Mon, Wed, Fri and Sunday.
4.
Oct. 15,2009 02:32 Reply
Mr. Samuel (Sweden) said:
According to the associated press reports, the United States Department of Transportation has authorized Hainan Airlines to operate the direct flight route from Beijing to Hawaii. It is learned that the flight route will be launched at the beginning of next year and there will be one flight weekly during the initial period.
5.
Oct. 11,2009 13:32 Reply
Ms.Romanna said:
hi, do you have flights from Kiev-departure city (Ukraine) to Guandzhou- arrival city. Travel date - 5 of November. Thank you
Oct. 11,2009 20:53
Mr. Sariya (Australia) replied:
Hi, from Kiev to Guangzhou, there are no direct flights but connecting flights with transfers at Dubai or Amsterdam available on your travel date- Nov.5th.
Here is the flight schedule of the shortest flight time for your reference and the total flight duration is 19hrs and 20 mins.
Kiev-Amsterdam 1745/1950 KL1386
Amsterdam-Guangzhou 2125/1905 CZ346
6.
Oct. 7,2009 14:28 Reply
Ms.Romanna said:
hi, i want to fly from Ukraine to China. Do you have such flights. Can you give me some details. Thank you.
Oct. 7,2009 22:50
Mr.Benjamin(Australia) replied:
Madam, since Ukraine and China are two country names, would you please provide your departure and arrival cities? And also your travel date? Then I will search the detailed flight info for you.
7.
Sep. 21,2009 21:21 Reply
Mr.STEPHAN XU(China) said:
i need ticket from guanzhou to yiwu, 2009.9.25 afternoon about 16:00. do you have any cheap flights?
Sep. 22,2009 01:02
Mr.Yoolmar(Singapore) replied:
Per your request, there is one flight provided by China Southern Airlines available, departing from Guangzhou at 16:10 and arriving at Yiwu around 17:50. I checked that 20% off tickers costing CNY880 are now available in the website http://www.travelchinaguide.com/china-flights/. Since your departure date is approaching, it is better for you to contact them directly.
8.
Aug. 17,2009 01:20 Reply
Mr.SWOON(India) said:
I want to go to Wuhan from Shanghai on Oct.7, is there any cheaper flight on that day? and how about the cost?
Aug. 17,2009 02:28
Ms.Marila(Singapore) replied:
There are several flights available on that day. And the full price of the ticket is around RMB810, which is just for your reference. Since there maybe some discount tickets available, it is better for you to consult the booking agency or airlines directly for the price details.
9.
Aug. 5,2009 04:20 Reply
Mr.Zhao(China) said:
Spring Airlines will purchase 30 Airbus A320 once with 1.6 billion US dollors.
It is also said that Spring Airlines has derived the right to operate the passenger and freight transportation from Mainland China to Hong Kong, Macau and the neighboring countries last week, and the new flight routes are under application now.
10.
Jul. 21,2009 01:16 Reply
Mr.Ulambayar.P(Mongolia) said:
We want check the status of our cargo./transport bill No 880 30010621/ from Belgium.
So please, inform the contact e-mail address of Hainan cargo service.
Best regards,
Mr.Ulambayar.P
Jul. 21,2009 02:18
Mr.Zander(Netherlands) replied:
Question & Complaint: customerfeedback@hnair.com (English)
For cargo service: 86-10 64583949 (international)
Or, you can visit the official website of Hainan Airlines to track your cargo.