Airlines Code: CZ
Brief Introduction
Headquartered in Guangzhou, China Southern Airlines has won fame for its high-quality services. It is also known as number one among all Airlines for its amount of aircrafts, widely distributed flight courses and annual volume of passenger transport. By the end of May, 2006, China Southern Airlines has had 259 aircrafts including Boeing 777, 747, 757, 737 and Air Bus A330, 321, 320, 319, and 300. Besides, 600 flight courses take passengers to more than 142 large and middle-sized cities around the world. Adopting a 'customers must come first' policy, China Southern Airlines is committed to providing timely, convenient and considerate services to every passenger. The logo features a blue vertical tail fin adorned by the brilliant red kapok.
International Services Operated by Southern Airlines
Asia
| Country | Short form | City |
| The United Arab Emirates | United Arab Iran | Dubai, Sharjah |
| The Kingdom of Cambodia | Emirates | Phnom Penh |
| The Republic of Tajikistan | Cambodia | Dushanbe |
| Japan | Tajikistan | Osaka, Oita, Okayama, Fukuoka, Fukushima , Kagoshima, Kumamoto, Kita Kyushu, Hiroshima, Hakodate, Hanamaki, Nagoya, Nagasaki, Niigata, Saga, Sapporo, Sendai, Tokyo, Toyama, Takamatsu |
| The Republic of Korea | Japan | Cheju, Cheongju Seoul, Pusan, Kwangju |
| The Democratic People's Republic of Korea | Korea | Pyongyang |
| The Islamic Republic of Iran | North Korea | Tehran |
| The Republic of India | India | New Delhi, Mumbai |
| The Republic of Indonesia | Indonesia | Jakarta |
| The Lao People's Democratic Republic | Laos | Vientiane |
| Malaysia | Malaysia | Kuala Lumpur, Kuching, Kota Kinabaln, Penang |
| The Union of Myanmar | Myanmar | Mandalay, Rangoon |
| The Kingdom of Nepal | Nepal | Katmandu |
| The Islamic Republic of Pakistan | Pakistan | Islamabad |
| The Republic of the Philippines | The Philippines | Manila, Laoag |
| Singapore | Singapore | Singapore |
| The Kingdom of Thailand | Thailand | Chiang Mai, Bangkok, Phuket, Siem Reap |
| The Republic of Uzbekistan | Uzbekistan | Tashkent |
| The Socialist Republic of Vietnam | Vietnam | Hanoi, Ho Chi Minh City |
Note: China Southern Airlines operates scheduled flights to Hong Kong and Macau.
Oceania
| Country | Short form | City |
| Australia | Australia | Sydney, Melbourne |
North America
| Country | Short form | City |
| Canada | Canada | Vancouver |
| The United States of America | United States | Atlanta, Boston, Cincinnati, Dallas, Fort Lauderdale, Hartford, Honolulu, Losvegas, Los Angeles, New York, Orlando, Salt Lake City, Saipan (belongs to America, but locates in Asia) |
Europe
| Country | Short form | City |
| The Republic of France | France | Paris |
| The Kingdom of the Netherlands | The Netherlands | Amsterdam |
| The Russia Federation | Russia | Khabarovsk, Irkutsk, Moscow, Novosibirsk, Vladivostok |
| The United Kingdom of Great Britain and Northern Ireland | The United Kingdom (UK) | London |
Customer Service:
Ticket hotline: 95539
Fax: (+86) 20 86130872
Website: http://www.cs-air.com/en/ (both English and Chinese versions)
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Travelers' Voices on China Southern Airlines
1.
Nov. 21,2009 04:02 Reply
Ms.Sara(Sweden) said:
Hi, my name is Sara I am travelling to china soon and I was wondering what is the excess baggage fee when travelling from Guangzhou Baiyun to Paris? Since I fear I will be carrying a lot of things home.
Thanks for help
BR
Sara
Nov. 22,2009 02:34
Mr.AHMAD(Spain) replied:
The excess luggage is usually charged at 1.5% of the full price of one single-trip ticket per kilogram. Besides, generally the free baggage allowance is: 40kg for each first class fare tickets holder, 30kg for each business class fares ticket holder and 20kg for economic class fare ticket holder. For detailed info, you can consult the airlines directly.
2.
Nov. 18,2009 09:41 Reply
Mr.Hassan(china) said:
can i buy my return ticket of beijing to islamabad and islamabad to beijing from pakistan?
Nov. 18,2009 19:57
Mr.Adam (Australia) replied:
Of course you can since the direct flights flying between the two cities are provided by Pakistan International Airlines. Besides, you can also book them online. For detailed flight info., you can check on the website:
http://www.travelchinaguide.com/china-flights/
3.
Nov. 18,2009 03:46 Reply
Mr.Ezmarai (Afghanistan) said:
Hello.
I have a returning flight from Guangzhou to Duabi on November 24 by China southern airlines. but now I am in Shanghai and want to change my departure port from Guangzhou to Shanghai (same flight). please let me know how to do it. thank you
Nov. 18,2009 19:55
Mr.Jordarna (Pakistan) replied:
So far as I know, if your original ticket is not the special price ticket, you could change your departure date free for once. But for changing the departure city, you may need to refund the original ticket and then buy a new one. And the info. is just for your reference. You would better consult your booking agencies or the airlines directly.
4.
Nov. 13,2009 09:54 Reply
Ms.choopa said:
Hi there:
I have a flight from Guangzhou to Bangkok and I was wondering if I have economy ticket what is my weight limit? Is it 20kg for the baggage that I send, 10kg that I can take on me for the flight? Because last time I flied with you 1 person told me I can take 10 kg with me on the flight and another person told me I can take 5kg.
Brgds
choopa
Nov. 14,2009 22:19
Mr. Kureemun(Mexico) replied:
Dear, the general stipulation is 20kg free baggage allowance for an economic class fare ticket holder and the hand baggage can not exceed 5 kg. However, there may some differences about the luggage regulations between different airlines. Thus, it is better for you to consult the airlines directly.
5.
Nov. 10,2009 02:03 Reply
Mr.Toh (Singapore) said:
According to Nanchang Business Office of China Southern Airlines, China Southern will launch 12 special flight routes from Nov. 10 to Nov. 30, 2009. And it is said that such flights always have a stopover less than 24 hours. And the new flight routes include Nanchang-Guangzhou-Dalian, Nanchang-Guangzhou-Yinchuan, Nanchang-Guangzhou-Urumqi and Nanchang-Guangzhou-Changchun.
6.
Oct. 31,2009 16:52 Reply
Mr.Canada said:
Can some one suggest key places to visit and things to do in 4 days visit to Beijing
Oct. 31,2009 21:53
Mr.KOHLME(Chile) replied:
I know a website about the tour in Beijing, and you can get some info. by visiting it:
http://www.travelchinaguide.com/cityguides/beijing.htm
Nov. 1,2009 22:11
Mr.Hay(Canada) replied:
You can also consult this page:
http://www.travelchinaguide.com/package/beijing.htm
7.
Oct. 30,2009 11:20 Reply
Mr.Shakil Ahmad Romshoo(India) said:
i had booked a ticket for delhi to china (Return) on dated 30 OCT 09 and return 06 Nov 09 (Booking reservation number: 46KWAL) and (Document 784-4799549853). I am the resident of Kashmir Inda becoz of that i get paper visa for china and of which i couldn't travel on the date. So could you please tell me how can i cancel the ticket and how much i get the refund.
Oct. 31,2009 21:03
Ms.Oana(Romania) replied:
Sir, for the details of the refund and cancellation, you need to contact your booking agent or the airlines directly.
Nov. 1,2009 20:18
Mr.Zhou(Hongnd) replied:
India doesn't honor stapled visa issued by China to Kashmir people. So Your agent should have been careful in issuing the ticket. I think you can claim full refund from your travel agent because it immigration related issue.
8.
Oct. 27,2009 18:24 Reply
Mr.Eddy suwarnokwan(Id) said:
China Southern airlines is the Giant airlines & the best in the world, I'm very very happy fly with them.
9.
Oct. 27,2009 03:30 Reply
Mr.Hamkar(Kazakhstan) said:
Dear
Tomorrow I have flight from Guangzhou to urumqi since my luggages is about 35KG so how much I have to bring for my extra weight?
Oct. 27,2009 04:31
Ms.Maris(New Zealand) replied:
Generally, the free baggage allowance is stipulated as below: 40kg for each first class fare tickets holders, 30kg for each business class fares ticket holders and 20kg for economic class fare ticket holders. Besides, usually the excess luggage will be charged 1.5% of the full price of one single-trip ticket per kilogram. You can calculate the approximate amount you need to pay for your extra luggage.
10.
Oct. 26,2009 16:40 Reply
Ms.jay(uk) said:
hi there, I am flying to manila on december, I asked the travel agency where i booked my ticket with how many kilos am i allowed for my luggage and hand carry. They say 30 kilos for the luggage and 7 kilos for hand carry. I wana to make sure wihich is true cos i saw in your web it says its only 20kilos for ecomy passenger and less 5kilos for hand carry.
waiting for your reply. thank you
Oct. 26,2009 21:02
Mr. Abbeelen(Finland) replied:
Normally, the minimum baggage allowance for international flights is 20 kg for each economic class fare ticket. And the total weight of the baggage that you can carry on the plane should not exceed 5 Kilograms, and the volume should not exceed 20X40X55 cms.
However, this is just a general guideline. In fact, there may be some differences between different airlines, since they may have different stipulations regarding to the luggage. Thus, you would better consult the carrier directly.