Hong Kong Airport Express provides free services of shuttle bus, In-Town Check-in and porterage for its passengers. Hereunder are the related details for reference:
Free Airport Express Shuttle Bus Service
Airport Express passengers can take the free Airport Express Shuttle Bus from either Hong Kong Station or Kowloon Station. The shuttles run between each of these two stations and the major hotels or distribution centres of traffic in downtown Hong Kong. When getting on the shuttle, passengers should show valid identification, including airplane ticket/boarding pass, Airport Express ticket and entrance ticket of AsiaWorld-Expo etc.
To/From Hong Kong Station:
| Shuttle No. | H1 | H2 |
| Service Hours | 06:12 – 23:12 (at 20-minute intervals) | |
| Passing By | Island Shangri-la Hotel; Conrad Hong Kong Hotel; Pacific Place ; JW Marriott Hotel Hong Kong; Empire Hotel Hong Kong; Renaissance Harbor View Hotel; Hong Kong Convention and Exhibition Centre | Wharney Guang Dong Hotel Hong Kong; Novotel Century Hong Kong Hotel; Regal Hong Kong Hotel; Rosedale on the Park-Hong Kong; Park Lane Hotel Hong Kong; Excelsior Hotel; Luk Kwok Hotel |
To/From Kowloon Station:
| Shuttle No. | Service Hours | Passing By |
| K1 | 06:12 – 23:12 (at 12-minute intervals) | MTR Jordan Station (Austin Road); Hung Hom Station; Harbor Plaza Metropolis; Whampoa Garden (Tak On Street); Harbor Plaza Hotel & Resorts; ; Eaton Hotel; Austin Station |
| K2 | 06:12 – 23:12 (at 12-minute intervals) | Prince Hotel; Gateway Hotel; Marco Polo Hong Kong Hotel; Kowloon Hotel/Peninsula, Hong Kong; Sheraton Hong Kong Hotel/ East Tsim Sha Tsui Station (East Rail); Renaissance Kowloon Hotel; Langham Hotel Hong Kong ; The Royal Pacific Hotel & Towers / China Ferry Terminal |
| K3 | 06:12 – 23:12 (at 12-minute intervals) | Park Hotel; Holiday Inn Golden Mile Hong Kong; Regal Kowloon Hotel; Hotel Nikko Hong Kong; InterContinental Grand Stanford; Kowloon Shangri-La Hong Kong |
| K4 | 06:12 – 23:12 (at 12-minute intervals) | The Mira Hong Kong; The Luxe Manor; Empire Hotel Kowloon-Tsim Sha Tsui; B P International |
| K5 | 06:12 – 23:12 (at 20-minute intervals) | The Cityview; Metropark Hotel Kowloon; Royal Plaza Hotel |
Free in-Town Check-in ServiceThe Hong Kong and Kowloon stations of Airport Express provide free in-town check-in service of major airline companies except:
Air Philippines
Angel Air
Cebu Pacific
Jetstar Asia Airlines
Oriental Thai
Pakistan International
Transaero
Turkish Airlines
Passengers can check-in and collect their boarding passes from one day to 90 minutes before take-off.
The following airline companies allow check-in one day prior to departure:
| Aeroflot-Russian International Airlines | Cathay Pacific Airways | China Airlines | Dragonair |
| Mandarin Airlines | Qantas Airways | Singapore Airlines | South African Airways |
| Swiss International Air Lines | Thai Airways International | Vietnam Airlines |
Service Hours: 05:30 -00:30 (the next day)
Airport Express passengers can enjoy free porterage service at Airport Station, Tsing Yi Station, Kowloon Station and Hong Kong Station
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Travelers' Voices on Free Service of Hong Kong Airport Express
1.
Nov. 16,2009 23:51 Reply
Mr.asim(india) said:
Hi,
what is the best way to reach Tai Wo court street 22-28 tai wo street wanchai from airport
2.
Nov. 13,2009 00:19 Reply
Mrs.jackie(usa) said:
Hi
I have family of 5 (two 13's and a 5 yr old children). we are going to hongkong this coming Dec 10 and arriving at 10:35pm. we are going to stay at empire hotel wanchai. is there a free shuttle that can bring us to the hotel from airport at that time?
Nov. 13,2009 21:10
Ms.SISLEY(China) replied:
The free shuttle is just supplied for passengers who take the Airport Express train. If you take the train to arrive at Hong Kong station, you could transfer to the free shuttle H1 to arrive at the hotel directly. However, since your flight is late, I'm afraid that you will miss the last bus.
Therefore, please considering taking a cab to the hotel directly. The cab fare is about HKD300~400/cab.
3.
Nov. 10,2009 03:12 Reply
Ms.Yong said:
What is the inexpensive way to get to Metropark Hotel Causeway Bay Hong Kong from the airport for part of 2?
Nov. 10,2009 22:24
Mr.Shan replied:
At HK Airport, you could take the bus A11 and then get off at the 15th station called Victoria Park, Causeway Road. From here, you could walk to the hotel in 5 minutes quickly. The bus fare is HKD40/adult.
4.
Nov. 9,2009 21:36 Reply
Ms.Chin(Philippines) said:
We're staying at the Holiday Inn Golden Mile from Dec 27-31. Want to know which is the cheapest way to get from the airport to hotel and vice-versa.
Thanks.
Nov. 10,2009 01:10
Mr.Shan replied:
At HK Airport, you could take the bus A21 to reach its 14th station called Middle Road, Nathan Road. The hotel is just located to the north of the bus station, so you could walk there easily. The fare HKD33/ault.
5.
Nov. 9,2009 18:40 Reply
Mr.Timewell(Australia) said:
We shall be arriving on Sat 14th Nov. approx 6.30pm and would like to know the easiest way to get to the Empire Hotel at Hennessy Rd., Wanchai
Also another couple will not be arriving until 11pm same day what is the best way for them to get to the hotel???
Please reply asap as we are leaving our residence Wed. 11th November
Nov. 9,2009 21:44
Ms.Sisley replied:
The easiest for you is taking the hotel shuttle bus from HK Airport to arrive at the hotel directly. The bus fare is HKD140/adult. For another suggested one is taking the airport express train to reach Hong Kong station firstly. The fare is HKD160 for two adults. Then, at the metro station, you could take the free shuttle bus H1 to reach the hotel directly, too.
For your friends, they could use the bus A11 from the airport to arrive at the Hotel in one hour. But if they miss the last bus leaving at 00:30, please take tbe bus N11, which is a night line. Both of the two buses could drive them to the Hennessy Road just close to the hotel.
6.
Nov. 9,2009 12:09 Reply
Ms.Julie(USA) said:
There are 4 adults and 1 baby travling with 4 checked luggages. What's the most convenient & economical option to travel from HK airport to Jiun Long hotel (Cyberplaza) in Temple St, Kowloon? Would one taxi be enough to transport all of us? Thanks.
Nov. 9,2009 21:24
Mr.Shan replied:
It is suggested that you hire a cab to arrive at the Hotel directly. The fare is about HKD300 and HKD20 for four luggages. Please don't worry that the cab could pack you all together.
7.
Nov. 9,2009 05:28 Reply
Mr.T.Singh(India ) said:
hi,
r there any other safe places besides chungking in that area to stay for around 200 HK$.
Nov. 9,2009 19:57
Mr.Jason replied:
That is really hard, or impossible to some extent to find such a cheap safe hotel in Hong Kong, Mr. T. Singh.
8.
Nov. 6,2009 09:38 Reply
Mrs.WENDI TAN(SINGAPORE) said:
We are a family of 2 adults and 2 kids (7 & 5 years old), planning to visit HK in mid Nov. We are staying at Novotel Nathan Hotel.
1) Which is the fastest & cheapest way to the Hotel?
2) How much would cab ride from Novotel Nathan to Novotel Citygate Hotel?
Thank you and Regards
Nov. 7,2009 03:42
Mr.Shan replied:
1. the fastest way is taking the Airport Express to arrive at Kowloon Firstly (20 minutes) and then take the free bus to Eaton Hotel, which is just nearby your hotel. The Airport Express fare should be HKD220/4-people if you come to HK before Dec 21.
The cheapest way is taking the bus A21 from HK airport to the hotel directly (one hour). The fare is HKD33/adult and HKD16.5/child.
2) the cab fare is no less than HKD250. It is suggested that you take the metro to arrive in Tung Chung where the Novotel Citygate Hotel is located.
Tips: the Citygate Hotel is very close to HK Airport.
9.
Nov. 5,2009 11:23 Reply
Ms.Yiping said:
I am staying at Park Hotel.
How do I get there from Airport?
Nov. 5,2009 20:44
Ms.Sisley replied:
The easiest and fastest way is taking the Airport Express from HKIA to get to Kowloon firstly. It is just 20 minutes with a fare of HKD90. Then, just right here, you could take the free shuttle bus K3 to arrive at Park Hotel directly.
10.
Nov. 5,2009 00:04 Reply
Mr.Tsogtbayar(Mongolia) said:
Hello.
We have 2 adults and 2 childs. We will be staying at Empire Hotel Hong Kong in Wan Chai or Holiday Inn Express Hotel in East, CAUSEWAY BAY for 3 nights.
How do we go to this hotel and go back to the airport? we need very cheaper transportation such as bus and MTR. Can we use your service of airport express?
Thanks in advance.
Nov. 5,2009 03:08
Mr.Shan replied:
The cheapest way should be taking a bus to the hotel.
To Empire Hotel Hong Kong: please take the bus A11 or E11 from HKIA and then get off at the station called Luard Road, Hennessy Road. You will find the hotel easily. The fare of A11 is 40HKD/adult and 20HKD/child. The fare of E11 is 21HKD/adult and 10.5HKD/adult.
To Holiday Inn Express Hotel: please also take the bus A11 or E11 as well and get off at Wan Chai Fire Station, Hennessy Road. Then walk to the Times Squares where this hotel is just located.