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Presently, another railway line, Express Rail Link, is under construction. It is the Hong Kong section of Guangzhou-Shenzhen-Hong Kong High Speed Railway. When it opens at the end of 2017, it will take only about 14 minutes from Hong Kong to Shenzhen on the mainland.
Tip: How to get to Hung Hom Station: The Bus Nos.11K, 11X, 21, 260A, 260X, 81C, 87D, N216, N241, N271 and N281 all go there. Alternatively you can take the East Rail Line or a taxi.
The following is information on the major stations of the East Rail for your convenience:
East Tsim Sha Tsui – Hung Hom – Mong Kok – Kowloon Tong – Tai Wai – Sha Tin – Fo Tan – University Station – Tai Po Market – Tai Wo – Fanling – Sheung Shui – Lo Wu
How to Buy a Ticket
Tickets can be bought at Hung Hom Railway Station, other ticket offices and from agents in the city. Tickets to Shanghai and Beijing are available 60 days prior to departure while those to Dongguan, Guangzhou East, Foshan, and Zhaoqing can be purchased 30 days prior. Children under 5 years old ride for free when sharing a seat with an adult with a valid ticket ; children between 5 and 9 years old ride at 50% discount; children over 9 needs to buy a full-priced ticket.
Ticket Offices and Agents
|MTR Sales Offices||Opening Hours||Booking Cut-off Time before Departure|
|Northbound Train||Southbound Train|
|East Rail Line Hung Hom Station||06:30 - 20:05||20 minutes||6 hours for Guangdong Line; |
5 days for Beijing/Shanghai Line
|East Rail Line Mong Kok East, Kowloon Tong and Shatin Stations||07:00 - 19:00||1 hour|
|Island Line Admiralty Station||08:00 - 19:30||1 hour|
|Light Rail Customer Service Centers at Tuen Mun Ferry Pier and Tin Yat Stop||07:00 - 19:00||2 hours|
|China Railway(HK) Holdings Ltd.||(852) 2732 1883|
|China Travel Service (H.K.) Ltd. (Branch Offices)||(852) 2851 1700|
|Farrington American Express Travel Services||(852) 2808 2828|
|Gray Line Tours of Hong Kong (Branch Offices)||(852) 2723 5445|
|GZTC International Tour Co. Ltd.||(852) 2139 2155|
|Hua Min Tourism Company Ltd.||(852) 3106 6777|
|HYFCO Travel Agency Ltd.||(852) 2882 8193|
|JTB (Hong Kong) Ltd.||(852) 2734 9288|
|Norray Travel Company Ltd.||(852) 2739 3398|
|Swire Travel Ltd.||(852) 2579 6688|
|Westminster Travel Ltd.||(852) 2369 5051|
|Jebsen Travel Ltd.||(852) 3180 3240|
|Xin Jing Travel Services Ltd.||(852) 2334 7351|
Different from mainland China, where a ticket can be changed or refunded at any railway station, in Hong Kong, a ticket can only be changed or refunded at the spot it was purchased. A ticket can only be changed once and it can only be changed to a ticket with the same destination and class as the original one. Changed tickets are not refundable.
A request for refund of a northbound ticket must be made at least 2 hours before departure and a request for a change must be made at least 30 minutes before departure. A request for a change or refund for a southbound Guangdong ticket must be made at least 6 hours prior to departure and for a southbound Beijing/Shanghai ticket it must be at least 2 days prior. There is a service charge for refunds.