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Question: What does the quotation include and exclude?

Answer: It varies for different tours. Hereunder is only the general information for your reference:

Our tours usually include the following items and services and please note that all details are subject to a specific tour:

a) the economy-class airfare or soft sleeper or seat train ticket fare
b) the hotel accommodation on twin-share basis
c) daily American breakfast, Chinese lunch and/or dinner
d) the private transfer by private vehicle
e) a private English-speaking tour guide
f) all admission fees
g) the Tibet Travel Permit if applicable
h) the Chinese government taxes and city construction fee
i) the Travel Agencies' Liability Insurance
j) For tours including cruises, the cruise excursion and activities are subject to the cruise company's arrangements

Our tours usually exclude the following items and services and please note that all details are subject to a specific tour:

a) the air/ train tickets or arrival in and departure from the tour
b) the expenses of personal consumption
c) the departure tax of CNY90.00 (USD11.00) per person for departure China mainland

Question: Does the quoted price include my airfare? If not, could you quote a tour price including airfare or just the air fare we could add on to the tour price?

Answer: The quotation listed on our website only includes fares for internal flights forming part of the tour. Fares to the starting point of your tour and your homeward journey are not included. We also offer the air ticket booking if required; please make this clear to us at the time of your initial enquiry.

Question: What is your price for children?

Answer: According to the regulations of China National Tourism Administration (CNTA), children under 12 years old traveling with parents in China can enjoy great discounts on the adult fare on the land service charge, the breakfast and the domestic airfare. Children above 12 years will be charged as adults.

For infants, we only charge the any necessary airfares. Should there be any surcharges required during the tour, they need to be paid on the spot by the person or persons incurring them.

Question: Do you offer any group discounts if we have more than 10? If not, how many do you need for a group discounted rate?

Answer: According to the regulations of China National Tourism Administration (CNTA), tour groups are divided into the following four categories according to group size and the rates are calculated accordingly:

a) One person
b) 2-5 people
c) 6-9 people
d) over 10 people

Our tour prices are calculated according to these four categories as well. The rates on our website are based on double occupancy for 2-5; 6-9 and 10 and above people as a group. If you have larger groups, special prices can be arranged.

Question: What is the single room supplement? Is this fee already included in the season quotation or should I add it to the season quote?

Answer: All our hotel bookings are made on the basis of two adults sharing a twin-bedded room. In the event of a person of a party requiring his or her own room a surcharge is made. The same applies to someone who is traveling alone in a small group.

Single room supplement is not included in the quotation published and needs to be added to the season quote.

Question: I want to verify that once this itinerary is confirmed with all of the dates selected and hotels confirmed that the price cannot change. I would want to be sure that our trip was completely secure and was not going to go up in price.

Answer: Once our quotation has been accepted and the reservation made we guarantee that there will be no price variations other than in those circumstances where the traveler requests changes to the previously agreed itinerary or accommodation.

Question: Is the November the high season or the low season?

Answer: The duration of the high season is from 1st March to 30th June & 1st Sep to 30th November, and the low season is from 1st December to the end of next February. So November is the high season. July and August belong to Olympic periods in 2008.

For more details about quotation, please refer to Terms and Quotation.