"Sorry for taking so long to respond to your message. We returned home safely from China and have been busy ever since. Overall, we were very satisfied with the experiences you arranged for us. Tour guides met us promptly at each destination, hotels were excellent, and sites selected were good. Two of the guides were exceptional. Tang Chen in Xian is a remarkably well-informed and professional young woman. Both she and the driver helped to make our experiences pleasant and memorable. She should be commended for her fine work. We enjoyed our stay in Xian very much. Guilin offered fascinating scenery but the level of service from the tour guide was a disappointment after the attentive, informative guide in Xian. Shirley Tam seemed most interested in rushing us through sites to get us to the next shop. At the seven peaks park we saw virtually nothing of the famed scenery. We understand that guides make commissions on purchases, and in fact we are more than happy when such a mutual benefit occurs, but not when that goal becomes the primary focus. Our touring ended on a very high note. Miss Wang Jun, who met us at Huangshan airport and accompanied us during our stay in that area, was another exceptionally bright, well-informed, and personable guide. She became a part of the very pleasant memories we have of our time there. The guide in Shanghai met us at the train and helped us resolve a problem with luggage that had been transported on the baggage car. She was pleasant and efficient. We are grateful for the assistance you offered us. We will recommend your services to friends. It is possible that we will visit China in the future with a small group of colleagues. Would it be possible for you to arrange tours with a single guide to accompany us to all selected locations? "