"The service was excellent. Our tour guide was very knowledgeable and both her and the driver were very accomodating to our needs.
The tours were well planned very informative. The meals were also two of the nicest meals we had in China, particularly the last lunchtime meal that Echo took us to.
One suggestion to make life easier for us foreigners would be to include the tips for the driver and guide in the pricing of the tour (eg +$10 per day for tips) so that we didnt have to guess an appropriate amount to provide at the end and hence remove any potential embarrassment for eitherparty. This was how it worked with our first tour. (Note: We had anwsered the question in our FAQ.)
As an aside: We found the staff serving at breakfast at the Jianguo Hotel not very attentive (unlike in the Beijing hotels), as if they didnt really want to be there. This, I hasten to add, has no bearing on your arrangements but it may well be worth forwarding to the hotel for their information.
Overall a very pleasant holiday!"