"I want to thank you for organizing an excellent trip for us last week. All of us enjoyed Guilin and Xian and left China with lasting memories. I also would like to give special thanks to our tour guides (David) in Guilin and (Peggy) in Xian; they were both enthusiastic about their jobs and well informed about their cities. It was a real pleasure being with both of them. In terms of improvements to the program I would make the following suggestions:

1. Try to find a more centrally-located hotel in Xian. The Sheraton is too far out and leaves the guests with nothing to do in the evening.
2. Organize events in the evening after dinner, such as a visit to a cultural event, a night club or bar or a visit, like we did in Guilin, to an adult education center to visit with people studying English. Our group really liked this event. Also, build into the program visits that give people a sense of how Chinese people live, work and play. Maybe a dinner or tea with a Chinese family, a visit to a hospital (which we did in Guilin) or a visit to a work place.
3. Have a packet of the itinerary and local information availabe for each member of the tour upon arrival so they can get an overview of what is planned for the next couple of days.

I hope this feedback helps. Overall, I was very pleased with how well the trip went and would defninately recommend this to other people planning a trip to China. In fact, my father is planning a trip later this year and I will recommend that he work with your agency in putting his tour together."