I hope that my very great delay in providing some feedback on a trip I booked through your agency earlier this year does not cause you to overlook it. Based on my experiences with your company, I am sure that will not be the case.
We enjoyed the trip tremendously. The sights of the Li River in Guilin were simply breathtaking, and our guide did an excellent job of finding additional activities to keep us busy when we moved through some of the sites faster than he expected. Echo, our guide in Xian, showed us that there were many interesting things to see in addition to the Terra Cotta Army. She was an extremely good guide and her fondness for Xian and for meeting with travelers from all over the world was evident.
The only drawbacks I note are those made by many others. The guides were very hesitant to depart in any way from the schedule, even when we would indicate that we were willing to skip a planned stop to spend additional time at another and that we didnt expect a refund. Second, the food was bland and there was far too much of it! If you want to use restaurants that serve tourists for hygienic reasons, I suggest that you allow small groups to order from the menu (up to a set amount) rather than serve a pre-arranged meal. At several meals in Guilin, we were able to add a local dish or two to what was planned and we enjoyed them very much.
I have posted a review of your service, including my sincere recommendation, on the travel website IGOUGO. You can read it here: http://www.igougo.com/gtools/viewFreeForm.html?Entry=9552
Should I ever return to China, I will certainly use your services again.
Best wishes for your continued success.