Dear Maggie & Vicky,
My wife and I returned yesterday from a remarkable trip to Beijing.
I wanted to record our deep appreciation to your company, and in particular your guide Hua Rong. Mr Hua was an extraordinary guide. His command of English was exceptional. His knowledge of the sites that we visited in Beijing was extraordinary and throughout the time we spent in Beijing he was a delightful and enthusiastic guide.
Your company should be extremely proud of the service provided by Mr Hua. With guides of his calibre your company is bound to enjoy remarkable success.
Yours sincerely
David Collins