Client's information
- Clients: Mr. Dennis Raymond McDermott, Ms. Susan M.McDermott, Mr. Michael Corey McDermott & Mr. Corey Matthew McDermott
- Nationality: Chicago, USA
- Email: <>
- Itinerary:15 Days Luxury of Hong Kong - Beijing - Lhasa - Xian - Shanghai
Aug 3, 2006
Dear William and Hebe,I apologize for taking so long to respond to you. It has been a very busy week.
Regarding the meals, they were excellent. The one we would recommend is the Peking Duck restaurant in Beijing. It was superb and a bit different than the others. The only one we did not care for too much was the one in the Central Hotel in Shanghai, but it is still fine. Overall the meals were excellent. We would just recommend ordering slightly less food.
The guides were all excellent and we would recommend each of them. Nancy and Tracy were particularly good and considerate. All of the guides gave us shopping and bargaining advice. Nancy taught us some Chinese (although we were not the best students). We appreciate the early starts in some places in order to beat the crowds. Also, Yong moved things around in our schedule to accommodate our shopping requests. We saw everything on the itinerary and got the souvenir shopping done that we wanted to.
The cars and drivers were all good. However, I would note that the driving in Tibet scared us a bit Lots of honking and passing of other cars/trucks. You may want to warn customers that driving in Tibet is a bit wild.
Regarding website comments, I would note that the tours were all done very well - first class accommodations, including seating at various events and hotel locations. The guides were very conscientious, knowledgeable, punctual, and accommodating to our requests. Food was excellent and abundant.
The only suggestions we would have is to include a day or two of different things, such as a tai chi lesson, cooking lesson, bike ride in the country, etc. Something to breakup the visits to the historical sites and museums.
If you need anything else, please let me know.
Susan
Client's information
- Clients: Mr. John Edward Rode & Ms. Sharon Gail Rode
- Nationality: New Brighton, USA
- Itinerary:5 Days Budget of Yichang - Yangtze River Cruise - Chongqing
Aug 2, 2006
Dear Della and Nancy,We are emailing you to let you know how happy we were with your services. Everything was wonderful. As promised, our train tickets were delivered right on time to our hotel in Hangzhou. The train ride was very enjoyable and relaxing. It was a great way to see the countryside. When our train arrived at Yichang, we were met by one of your local guides who drove us to the cruise ship. On the way he gave us a brief history of Yichang, and then gave us a case of water for the cruise which was very much appreciated. The cruise was fantastic - the food, entertainment, side trips, scenery, accommodations, and helpful, friendly employees were excellent. Once the cruise ended, we were once again met by one of your guides - Cathy - and were given a fabulous tour of the sites of Chongqing, including a delicious meal at a beautiful restaurant. Cathy went out of her way to make sure we had a nice time in Chongqing.
I am sending you two pictures we took on our cruise - one of the Yangtze River and the other a picture of my son Matt and me with our waitress Vicki.
You were right - we did not need to worry. Everything was taken care of for us. Our cruise was one of our favorite parts of our 30-day trip in China. We would not hesitate to use your company again in the future. Thank you Della and Nancy.
Sincerely,
Sharon Rode