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Client's information:
 Clients: Ms. Phuong Suzanne Pham & Mr. Joseph C X Le
 Nationality: Monroe Township, the USA
Itinerary: 12 Days Standard of Beijing - Xian - Chongqing - Yangtze River Cruise - Yichang - Shanghai - Suzhou - Shanghai
Hi William,

It was nice meeting you in Xian and thank you for the T-shirts.

We are very impressed with how well our tour was organized. The guides' assistance in making domesting travel arrangements and getting us through the check in process helped tremendously in eliminating our anxiety of not being able to speak Chinese and was very much appreciated.

I'd like to share with you our feeling about the tour. In general, we enjoyed our trip very much. It included most of the important historic and cultural points we'd like to visit. As for the points you mentioned, let me go over each of them:

1. Meals:

Holiday Inn in Beijing provides the best selections and service for breakfast. It is very thoughtful of you to introduce the local cuisines to us wherever we happened to be. It is a matter of taste that make a difference in individual cases. In our case, the Peking duck in Beijing, the Grand Central Hotel in Shanghai and the buffet in Holiday Inn Chongqing were very good.

2. Guides:

Most of the guides are very professional and spoke very good English. We did not have any language difficulties with the guides you provided. We did with some local guides on the excursions from the cruise, however. (But this is not your responsibility, I suppose).

We don't think any of the guides were far from conciencious. All guides were very pleasant, knowledgeable, helpful and enthusiastic. In particular, I'd like to mention Sissy in Shanghai who went out of the way to help us find our way around Shanghai on our free time. She even wrote down Chinese characters for certain food so we could order our own meals. She helped us get the map, circled where we were and places we wanted to see. She also helped with translation on some personal transactions we did. She made our stay in Shanghai a lot more enjoyable.


3. Cars:

All cars were very clean and comfortable. All drivers were very helpful and respectful. We are very pleased with them.


All in all, our trip was a very enjoyable. The shows were excellent. You asked about what we'd put in a space in the testimonial column in your favor, I'd say the aspect that stands out in our trip is that it was very very well organized.

Thank you for organizing a very memorable trip for us. We will definitely recommend your company to our friends and relatives who wish to visit China. And of course, if we have a chance for a nother visit, we will no doubt contact you.

Suzanne Pham



  • Updated: Nov 13, 2006
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