Dear Emma Lu,

It was nice to finally meet you in Xian on our trip.

First I must tell that my brother Norman and I enjoyed our trip immensely and both are eagerly awaiting a chance to return. The services of Travel China Guide far exceeded all our expectations. The guides for the most part were excellent,the accommodations were much more than adequate,everything went as scheduled without a single hitch. Even the weather you provided was perfect. I wouldn't hesitate to highly recommend Travel China Guide to anyone traveling to China.

The only thing I would change on my next trip especially since we were a small group would be to stay away from the more crowded restaurants popular with many tourists and eat more in some of the local Chinese restaurants.

This China trip was so wonderful on so many different levels. It has been hard for me to describe the total experience to my friends and family. You are welcome to publish my endorsement and would be glad to answer a limited number of e-mails from potential clients.

Thank you for making our China travel such a memorable experience.

Yours sincerely,


Stephen Falk

  Dear Ms. Zhang, dear Ms. Wang,

Many thanks for your questionnaire. I think it a nice custom to ask your clients how they liked the trip.

To begin with the resume:

We found the tour most efficiently and cleverly arranged by you and loved every bit of it. There is nothing that did not work as planned or fell below our expectations. Even if you pressed us for complaints, there just would be none. Thus the resume is one big compliment for your agency and for everyone of you personally.

Now for the details.

Food: We were fully aware from the very outset that along the roads of Xinjiang we would not be driving from one gourmet restaurant to the next. Given that, the food was always all right and sometimes much better. None of us got sick, at least not because of the food. If you plan just one meal per day, I would suggest it should be lunch. Even if the tourists would willingly go without a meal between breakfast and dinner, the guides and drivers surely would not, so there will be a pause for lunch anyway.

Guides: All our guides were good and knowledgeable and had sufficient knowledge of English. However, there were differences in the degree of excellence. Chen Jaoli from TravelChinaGuide handled us most professionally and was extremely concerned about our wellbeing. Our Xinjiang guide Liuxiao Dong was wonderful in every respect, and we all almost shed tears when we said goodbye. I go on to think of him not as a hired guide but as a friend.

Drivers: The service attitude of the drivers was fine, and one of them (Mr.Li in Xinjiang, the "Desert Tiger") had plenty of opportunity to show how excellent, undauntable and safe a driver he is, taking us along the at times very rough roads of the Tienshan. They all cared for their cars and kept them meticulously clean.

So thank you once again for all your ingenious help. Have a nice day.

Dieter Zimmer

Berlin, Germany