Client's information:

  Dear Freida Feng & Hebe Zhang

Greetings to our friends at Travel China Guide!

We have just returned from our vacation in China, and we want to enthusiastically share with you how wonderful our trip was. We recruited your services for our Yangtze River excursion, with the added days in Chongqing and Shanghai, and everything couldn't have gone more smoothly.

We were greeted at the airport in Chongqing by your local guide, Elle, who was already there and waiting for our arrival with a sign & a smile. She brought us to the car, which was big, air-conditioned and very comfortable, and then began to fill us in on our itinerary. Her English was excellent, and her disposition was cheerful. We began our visit to the Panda Zoo in Congqing, which was a very good choice: it was interesting to see the pandas, and a very friendly way to become acquainted with Elle and Chongqing. Afterward, we were brought to our hotel and Elle handled all of the check-in procedures for us - flawlessly. The Holiday Inn Chongqing is indeed a very impressive hotel, one of the best hotels we experienced throughout our month-long vacation in China. The rooms were very clean & comfortable, and the meals were absolutely fanatastic! They served buffet dinners and breakfasts that captured every possible preference. We certainly would want to return to this hotel during another vacation. On the morning of our embarkment of the Victoria Cruise ship, Elle promptly came by and brought us to the ship. She accompanied us onboard and waited until we were comfortably settled in. She's an excellent tour guide and made a very favorable impression of Travel China Guide.

The Yangtze cruise from Chongqing to Shanghai will surely live in our memories as one the most remarkable travel experiences we have ever had. The Victoria Prince 5-star cruise ship provided a truly a first class experience. Everything was extremely well organized, and our day trips were outstanding. The food was very, very good and very, very plentiful. The crew provided cultural events and entertainment, and everyone was friendly and helpful. We feel we experienced the Gorges, the Dam and the various sites along the Yangtze with very detailed tours and comfortable accommodations. English was spoken fluently by all.

When we arrived at our ship's destination, Shanghai, we learned that your local guide had already called ahead to verify our expected time of arrival. He provided the cruise ship with his cell phone number, and we called him to make contact that morning. His name is Sean, and he was very friendly and enthusiastic to speak to us. His English was perfect! He came onboard and helped us to the air-conditioned van that was waiting for us, and we headed into downtown Shanghai. We chatted about the city and the sites, and he encouraged us to ask as many questions as we wanted. He was very interesting and very informative. After touring the Bund and the major shopping streets, Sean took us to the old part of the city, and then we were brought to the Shanghai art museum, which we enjoyed very much. He was sensitive to our interests, and we never felt rushed or overwhelmed. When our museum visit was over, we had lunch at a very good restaurant and Sean asked about our specific likes and dislikes regarding food. He helped us order dishes he knew we would enjoy. It was terrific. He met us at the conclusion of our lunch, and we continued with some site-seeing for the afternoon. At some point, we asked to go to our hotel to rest & freshen up, and he brought us to the Pacific Luck Hotel and took care of our check in. We arranged to meet in the lobby for dinner, and he took us to fancy restaurant and then to see the Shanghai Acrobats. Our seats were amazing: front & center. Afterwards, he brought us back to our hotel and we made arrangements for when he would escort us to the airport four days later. He was on time, ready and efficient. He even called the airline to verify our flights, and helped us get settled in at the airline check-in counter. We couldn't have asked for a more personal and thoughtful guide.

As you can tell from this letter, we enthusiastically applaud Travel China Guide's professionalism and attention to detail. We will be sharing this information with our friends here in the States, and we're informing our New York travel agent about your first class service. We realize that 2008 will be a year of high volume tourism, and we wish you and your company the success you deserve. We will certainly do our part in sharing our very wonderful experiences.

We look forward to further vacations with your assistance, and thank you for a most memorable summer!

Regards,
Diane Zizak & Matthew Erdelyi