Client's information
  • Clients: Ms. Lina Ngo and Mr. Christopher Pellarin
  • Nationality: Ontario, CA
  • Itinerary:5 Days Standard Tibet Tours of Lhasa - Ganden Monastery - Lhasa

Dec 18, 2007

Hello there,

Here is the completed comment sheet. Please DO NOT publish my email address, but yes, it is okay to publish any comments I make.

We had one guide (York) and a driver during our whole Tibet tour and both were excellent and treated us very well. York's English was good and we did not have any problems communicating. He was knowledgable about the places we visited.

The driver's attitude was great, and he helped the tour guide point out different things every now and then. The car was very clean and we had no problems. It was very comfortable.

Our tour guide, York, was very helpful and we especially enjoyed his ability to bargain for us at Barkhor street. Being foreigners, we knew that we would be overcharged for things. York helped us and told us when we were being overcharged and tried to help us bargain and lower prices, which he did effectively. We bought a lot of souvenirs in Lhasa and were able to get more for our money with York's help, which we appreciated very much. He was very patient when we stopped to take hundreds of pictures!! Never appeared annoyed or impatient, he was a very good tour guide. When we told him our meals were not very good for dinner, he tried to arrange with the restaurant manager a guaranteed good meal for us on our last night and ordered different dishes that we would like. We appreciated his efforts, but are sorry to say that although York did all he could to ensure a good meal, the restaurant did not and what York placed on our order was not what was served to us.

Overall we enjoyed our trip to Lhasa, Tibet and will remember it as a once in a lifetime amazing trip!

Thank you, if you have any more questions, please feel free to email me.

Lina Ngo
Client's information
  • Clients: Ms. Tanaz Shroff and Mr. Yezdi Rustomji Shroff
  • Nationality: VICTORIA, AU
  • Email: <>
  • Itinerary:9 Days Beijing - Xian - Shanghai

Dec 17, 2007

Dear Judy,

We have had such a wonderful time in China. I have recommended your tour to 4 of my friends and they are going to come down in 2008. We had the best time and both me and my husband find this to be the most memorable holiday of our lifetime. Our guide Ray in Beijing was WONDERFUL. He brought the whole group alive and kept us laughing and amused. His knowledge is very vast and could answer all our questions. We also saw that he is proud of his country and was very happy whenever we asked him anything about China. Our best stay was ofcourse at the Holiday Inn....where we never for once felt uncomfortable. When we went down for breakfast at the "Salt & Pepper Restaurant" the staff were very very efficient, prompt and friendly. We loved every single day and thoroughly enjoyed our stay at the hotel.

Or stay in Xian was also very very enjoyable and the place was also very interesting. Our guide was young and had good knowledge. She did not have the same jovial nature like Ray but she was always smiling and friendly. She also had good knowledge of the places she took us to and the best part about her was the way she selected the food for us at all the restaurants in Xian. The hotel in Xian was good but not the service. When we went down for breakfast the staff were not attentive and gave us the impression that they could not be bothered if we ate or not. While at holiday Inn in Beijing the staff came to ask if we wanted tea or coffee or anything more than twice. We felt like strangers at the hotel in Xian.

We enjoyed the shows very very much. Guess what !!?? my husband, me and 4 of our good friends are going to do this tour ONCE AGAIN but will also include the other places like Tibet, Hong Kong and Macau. If you have a trip that includes all these places PLUS Beijing, Xian and Shanghai. Please forward the information to me.

Thank you very much.

Regards
Mrs Tina (Tanaz) Shroff