Dearest Sally Si & William Ye,
Thank you very much for taking good care of this wonderful 'China Experience' we had during this trip. The planning was -as the overall comment- very good ! It was also very nice that we were able to meet you (shortly) in Xi'an and we were happy so meet 'the face behind our emails' :-) We are happy to give our comments so that you can help other customers in the future with your services. You can publish these comments on your site if would like to do so. If you would need more information, don't hesitate to contact us.
We have put some of our pictures on our site as well : you are all welcome to visit www.waumans-vranken.com/china2005
general :
The communication during the planning of the trip was comforting and to the point. You always gave very accurate info on the planning and the changes. Pricing was very fair and followed correctly. We had no surprises during the trip, which was a very good 'low-stress' factor. All of the local guides were at the meeting point (airport, station) and they had a good name-tag in their hands. They clearly knew who they had to expect. All of the flight (train) tickets for the connecting travel were given in time and correctly. All of the drivers we had in all the different places were very professional and friendly. Another big PLUS for the organization is the provision of some bottles of water during the day. Many thanks for this complete service !
Beijing :
The local guide was formal and correct. Sometimes she was a little bit too fast in showing us around, but she had a very good understanding for us having our 2year old daughter with us. She took good care of her while we were taking some pictures. The Hotel was PERFECT ! The peking-duck diner and the peking opera was for us a little bit disappointing; The show in Xi'an was much better !
Datong:
Here was the local guide miss May (English name) and she was very, very good. She had a very good knowledge of history and society, she was discrete and yet always there when we needed her. She also gave us good tips for having a dinner in the evening. It was a real pleasure having her as guide and we would like to recommend her to all the other visitors of Datong ! The hotel on the other hand, was poor and we would like to recommend you to choose an other hotel in the future.
Night train:
all went wel, but it was a little bit late (23.30h)
Xi'an:
The local guide was very professional. The tour program was changed (upon our approval) and this was much better : first some history in the provincial museum and after that all the sights to visit. A good point of the guide. She took us also to another restaurant than planned (again with our approval) and this turned out to be a very good thing to do (The Prince restaurant is absolutely great). She also combined the Tang dynasty show with the dumpling dinner at that same place which was OK for us ! The show was very beautiful ! The Hotel was good !
Night train:
a great experience
Guilin:
Here we had William as guide. He is also a TOP guide. He is gentle, well informed, gave good information, gave us options for the day (the water in the Li-river was rather low so we could not complete the whole cruise). We like to recommend William as the guide to ask for when visiting Guilin. The hotel was good but perhaps a little bit too 'western' for a China-trip.
Kunming:
Here our local guide was the young Linda. She will be a good guide but still has a lot to learn. Her background information is not yet so big. She also took us to 3 'obligate' shops (Pearls, tea, local collector) because she 'had to'. (This to our big surprise, but she seemed very honest). She was very friendly with our daughter and took good care of her (we trusted her).