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Client's information:
 Clients: Mr. Herbert Craig Reuss, Mr. Scott Charles Histed, Mr. Somboon Deekhuntod & Wayne Ray Stevens
 Nationality: Pattaya, USA
Itinerary: 8 Days Standard of Beijing - Xian - Shanghai
Dear Judy Su,

It was nice to meet you in Xian during our lunch. As I told you at that time I was very very happy to recommend your service of TravelChinaGuide. I was very impressed with how quickly you responded to all of my emails (43) and questions about our private tour. Even though our time was limited in China, you were able to pack so much into the schedule. I have the highest regard for your personal service and that of the company you represent.

I would also ask that you in particular compliment 2 of our guides. Even though all three were very good, Brian Ma in Beijing and Weimin in Shanghai were absolutely fantastic.

Brian Ma gave us a very good start since this is the first time we had visited China. Since we did not realize how much walking was involved and we had an elderly man with us, it was a very difficult job to keep on schedule (and the Beijing traffic did not help either). He had to constantly change our schedule and did it without giving us any stress. He did a wonderful job of this.

Weimin in Shanghai is one of the best guides we have ever had in our travels to over 42 countries during a span of 40 years. She was so kind and considerate. Her knowledge of the history and current events in Shanghai is fantastic! She has so much energy and made us feel as though we were part of her family. FANTASTIC!!!!

Julia who we had in Xian was very thoughtful about getting the elderly man we had with us a wheelchair when he noticed he had problems walking so far.

If you could only control the terrible traffic in Beijing. :-)

The hotels, meals, air travel between cities was excellent. The drivers were knowledgeable and very safety minded. I am sorry I do not know the name of the driver in Shanghai as he knew ever road and back road and was able to avoid any traffic problems we had.

Your company - TravelChinaGuide and your personal service was outstanding.

Craig
  • Updated: Apr 18,2008
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