Client's information
- Clients: Mr. Barry Keith Self, Ms. Robyn Joy Self, Mr. Robert James Baillie & Ms. Dianne Constance Baillie
- Nationality: Australia
- Email: <>
- Itinerary:13 Days Luxury of Beijing - Xian - Guilin - Yangshuo - Guilin - Shanghai
Dec 29,2008
Dear Ruby/ Dora,We really enjoyed your tour, and have the following comments.
1----Quite good,
2 ----Meals in Beijing, Shanghai and Xian very good. The meal at the Hyatt on arrival in Xian was the best!
3--- The guides were all good. All guides were knowledgable, however it would help the tourists if the guides could advise us about points of interest on the journey to our destination.
4----All drivers were very good and the buses were spotless.
5----Robyn Self became ill in Tiananmen Square and our guide Ray was extremely helpful in arranging an ambulance to take Robyn to the hospital, where we were met by two staff from Travel China Guide. We could not have received service as good as this in Australia, and we would sincerely like to thank Ray and the two young ladies for their assistance.
Within 15 minutes of arrival, Robyn had been seen a doctor, and was in a room with a drip inserted. Then back to the hotel, and was ready to resume the tour the next day.
Keith and Robyn Self
Bob and Di Baillie
Ipswich, Australia
Client's information
- Clients: Ms. Zsuzsanna Varvasovszky (Hungary); Mr. Guy Peter Coats Hutton (United Kingdom); Mr. Oliver Bertalan Hutton (United Kingdom), Ms. Florencia Nora Hutton(United Kingdom)
- Email: <>
- Itinerary:9 Days Luxury of Kunming - Dali - Lijiang - Kunming - Nanning
Dec 22,2008
We had a nice trip to China, thanks for organising it!In general all was efficient and well organised, the programme was interesting. We particularly liked your guides in Kunming (Vivienne - extremely knowledgeable, excellent English, very flexible and patient, always ready to respond to needs and sensitive to social dynamics) and Lijiang (Shirley - very very kind, eager to help and please, flexible, very good English). Mr Tom, our guide in Dali I think is more suitable for older generations - as we travelled with small kids he was a bit too formal for us, however he also provided good service. The hotel you booked in Dali was not really up to standards, the rooms were extremely noisy and the quality of the breakfast poor. However, there might not be too many other options. You may want to consider booking guests into the new town in a more modern hotel. The other hotels in Lijiang and Kunming were great.
Thanks again, with best regards,
Zsuzsa Hutton