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Client's information
  • Clients: Mr. John Franklin Orchard & Ms. Stephanie Mundeling
  • Nationality: America, Canada
  • Email:
  • Itinerary: 16 Days Small Group of Beijing - Xian - Guilin - Chongqing - Yangtze River Cruise - Wuhan - Shanghai

Oct 13,2008

Hello everyone at TravelChinaGuide, especially Maggie and Ruby.

This note is very late but I need to tell you how professional and thorough your service was from the first time I emailed you for information about a trip to China.

After our trip, it took us a few days to recover but we are now swapping photos over the internet with the friends we made during our wonderful tour. It was everything we expected and more! TravelChinaGuide must be one of the most organized, efficient and experienced tour companies in the world.

Our family was quite worried about us because we arranged our tour over the internet -- not through a Canadian tour group-- and because most people do not know enough about China. (Even Jack was a little worried) But we both agree, it was the BEST tour we have ever been on. The accommodation, tour buses, inter-country flights, meals, tour sites, tour guides and information was all 5-star in our estimation. Our guides spoke excellent English. They were knowledgeable, warm, energetic people clearly there to serve us. Our guides were David, Ruth, Rebecca, Betty, Rachael, all smart, happy people. We were taken by the pride they had in their country, their tour town, their jobs and their families. We especially liked the bit of insight they gave into their own lives and background.

Even though one glitch arose when our cruise was cut short, we enjoyed the alternative tour. Thank you to TravelChinaGuide for making 5 star memories!! We plan on returning to your wonderful country.

Thank you again,

Stephanie Mundeling and Jack Orchard
Client's information
  • Clients: Ms. Liuba Beauvals & Ms. Louise Scott
  • Nationality: America
  • Email:
  • Itinerary: 10 Days Luxury of Beijing - Xian - Shanghai

Oct 10,2008

Warmest Greetings Flora Cu & Eileen Wang,

It has been just over 1 week since our return from our "wonderful adventure in China" and we have both of you and Travel China Guide to thank for completely handling every fantastic detail of our trip.

Prior to our trip, your very prompt, courteous and patient responses to our many email questions/ concerns were reassuring and provided us with a sense of professionalism and thoroughness on your parts, regarding accommodations, sights to be visited (even when we made various changes and/or additions), etc.

We must admit that we were "hopeful" that all of the details promised to us, were going to be delivered upon our arrival in China, but we were truly amazed at the extent that the entire experience greatly exceeded our expectations on every level.

Starting with our arrival in Beijing, our Guide Gloria's smiling face greeted us as we exited the Arrivals Terminal and we quickly became enchanted with both Gloria & our Driver-Mr.Wong. They both personally made Beijing our favorite city, because of their sincere interaction with us- never leaving our side from the time they would pick us up at our Hotel, until we returned each evening. Gloria's attention to detail-whether it was informing us of the history of a site or making sure that the food we ordered at restaurants was to our liking-was exemplary! And Mr. Wong... what can we say but, "our sincere thanks"! Mr. Wong, an outstanding driver in Beijing's sometimes trying traffic conditions, was always smiling, polite and ever attentive-treating us like royalty each and every moment! We credit Gloria, due to her previous experience, with perfectly arranging our visits to the Great Wall & other sites at times of the day when the number of visitors was at it's lowest-resulting in our being able to truly take in the magnificence of each site, without hoards of other tourists. Our departure from Beijing was a bit sad, if only because we were leaving both Gloria & Mr. Wong.

In Xian, our Guide Julia & Driver Mr. Chang, also met us at the airport-ensuring a smooth and calm tranfer to our Hotel. Julia's command of the English language was clearly obvious and enabled us to truly appreciate her detailed presentations/explanations of historical facts for each of our "daily adventures" in Xian. Julia also provided us with "first-hand" insight of China's current economic changes and impact on it's citizens.

In Shanghai, our Guide Sean & Driver Mr Chen were also attentive and informative, providing us with a different perspective of Shanghai-a Chinese City which has more "western flavor". Sean also arranged for an additional side trip to Zhouzhuang, "the Venice of China", on our free afternoon.

Regarding the Hotels, we were not disappointed-but very pleased with each selection:

In Beijing, the Crown Plaza was not only beautiful, but the service was impeccable. The location within 2 blocks of the Wangfujing area was ideal and allowed us the opportunity to walk to shops and the "famous" Night Market, to see the various "unusual food items" being sold.

In Xian, the Hyatt Regency was conveniently located within the city wall, giving us a "taste" of Old World Xian.

In Shanghai, the Sofitell Hyland was perfectly located on the pedestrian street Nanjing Road and only a few blocks from "the Bund".

Regarding the food/restaurants included in our package, please note the following:

All 3 Hotel buffet breakfasts, provided unlimited Western & Chinese breakfast choices in foods and were all outstanding.

In Beijing, our favorite restaurant was on day 2 for lunch, on our way to the Great Wall. The atmosphere was amazing (just what a "tourist" would hope that a Chinese dining experience would be)! Unfortunately, I do not know the name of the restaurant, but will attach some photos. There was even entertainment during our meal!

In Xian, our "Hot Pot" lunch was a new and interesting experience and the restaurant at which you Ms. Cu met us (a very nice personal touch), was also memorable.

In Shanghai, our most memorable dinner was at the Central Hotel. It was an elegant sampling of Chinese dining.

Overall, we must be honest that we found the food to be "somewhat different" than what we are used to in the United States. We found them to be "cultural differences", to which we quickly adapted on our second day.

In each city: Beijing-the Peking Opera;

Xian-the Tang Dynasty Dinner & Show and in Shanghai- the Portman Acrobatic Show were all wonderful! Each provided a bit of diversity and added to our many wonderful memories of our visit to China.

We sincerely wish to extend to you our thanks for preparing an outstanding itinerary for our memorable trip to China!

Prior to our trip, I have recommended both you, Ms. Cu & Ms. Wang-as well as Travel China Guide to at least 12 interested parties. I also submitted a review on your web-site, of our experience on our return (I believe it was either Sept 30th or Oct 1st). I will continue to recommend you and your company, without hesitation, as the opportunity presents itself. I am aware of one of my recommended parties, who have already booked a tour with your company for their visit to China in 2009 and I believe 2 others are also corresponding with you.

You may post my "review", if you so desire, but please list my email address as beopti@optonline.net for client inquiries. I will also post additional photos on your site, as soon as I am able to review and edit our 5,200+ photo's. Fortunately, we have enough photos to remind us of our UNFORGETABLE TRAVEL CHINA GUIDE-CHINA ADVENTURE!

How many times can we say "THANK YOU"? Not enough to show our true apreciation of the wonderful & memorable trip you arranged for us.

Warmest regards,

Liuba Beauvais & Louise Scott