Client's information
- Clients: Ms. Susan A Dix-Barboza & Mr. Luiz Carlos Barboza Filho
- Nationality: America
- Email:
- Itinerary: 14 Days Beijing-Lhasa-Katmandu
Jun 10,2009
ola...PLEASE be aware that Mr. Amin from the local agency telephoned me yesterday and he and I spoke about all of the misunderstandings.
He has sent a driver to pick us up today and drive us to the airport. He also offered to take us sightseeing and to lunch on the way to the airport, however we prefer staying in this peaceful villa for an extra hour rather than doing any more sightseeing and then we agreed to a boxed lunch during our wait at the airport.
The original guide was the person that suggested this hotel and we are very satisfied with it, please recommend this hotel for future tourists / clients: the CLUB HIMALAYA in Nagarkot, Nepal. It is clean, the food is healthy and delicious and the service is above and beyond anything expected. The village is small, there are only 600 residents and the view of the Himalaya mountains is incredible, you can see it from any window.
For hiking and trekking: please recommend a local native guide association: NAGARKOT NALDUM GUIDE ASSOCIAION tel: 016922360 or e-mail: NNGA34@gmail.com
I sincerely thank you for all of your kindness, care and concern with our safety, joy and happiness during our travels. Without you, our trip would never have been as wonderful as it is!! Please know that we will contact you again for any future travels, we will also recommend you to our friends and our relatives for their future travels. You are a wonderful agency, with wonderful associates, thank you very much.
We are now on our way to Delhi, the Taj Mahal and we are returning to Florida on June 1, 2009. Thank you again..... Sincerely, Susan
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All the very best,
Abracos, carinho e axe!!!!
Client's information
- Clients: Mrs. Chin Chai Lee, Mr. Tuan Sem Tee, Jianqiu Tao and Mr. Jia Jin Tee
- Nationality: Malaysia
- Email:
- Itinerary: 4 Days Luxury of Chongqing - Yangtze River Cruise - Yichang
Jun 8,2009
Photo offered by our client Ms. Elize Lee |
First of all, I like to let you know that I am very glad to have gone ahead with my booking through TravelChinaGuide.
Since it was my first tour experience with TCG I didn't really know what to expect about the meals. Hence, I did not elaborate on it. But upon arriving Chongqing and got the idea from your guide of what would be served at the 5-star hotel's dinner, we thought a local specialty would be a better choice. So, we gave a miss to the arranged dinner and asked your guide to take us to a good local restaurant serving good local specialty, like 'special fish head steamboat'. Your guide and the driver were very helpful - we enjoyed our dinner at a very nice environment overlooking the opera house. Meal (lunch) at Yichang was great - right choice of dishes!
If I may suggest, instead of having hotel meals arrangement, you should emphasize on the local specialties of each city of China. Travelers have had enough of hotel food the buffet style. What we need is to taste the different food at the different place especially the local delicacies by the local folks.
We were met by your lady guide when we arrived at Chongqing. She was very warm and professional. We like her approach and effort to make us feel comfortable and we were indeed very comfortable with her. She communicates and explains well both English and Chinese (even though I asked for English speaking guide we do communicate in Chinese - with both languages we feel more comfortable). She is very alert and helpful too. She saw us through the cruise ship and settled before saying goodbye.
In Yichang, we met by a gentleman guide and he was too a very nice guide, helpful and we were very comfortable with him. He saw us through the airport, checked-in and left for departure hall before saying goodbye.
Frankly, we have great experience with your guides. Sadly, I have forgotten their names but I'm sure you are able to find them out.
The same things go to both the drivers (Chongqing and Yichang) - they were too very helpful. Both, drivers and guides, they have a teamwork attitude.
Overall, as I have said in my earlier email to you, I am very happy with your service. I have even suggested to Mr Zhang at my husband's office in Shanghai to consider you in future tours' arrangement for their overseas guests coming to China.
Is it possible that I ask for the same travel counselors in my future reservation
As for the photographs I have yet to sort them out therefore unable to share any with you as for now.
Thanks.
Regards,
Elize
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