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Client's information
  • Clients: Mr. Glenn Theodore Biederman & Ms. Alyssa Rose Biederman
  • Nationality: America
  • Email:
  • Itinerary: 15 Days Small Group of Beijing - Xian - Lhasa - Chongqing - Yangtze River Cruise - Yichang - Shanghai

Jun 12,2009

Photo offered by our client Mr. Glenn Theodore Biederman

Dear Ruby,

We felt the time at each spot was appropriate. Our guides were very accommodating if we desired more time for shopping or sightseeing. I did enjoy when the guides talked about the history of the location but also included what what going on today like the industry that supports the city, etc. Most guides did that.

The meals you arranged were all fantastic. The meals on the cruise were not as good as the ones you arranged. Your guides always asked for the groups food preference when they ordered. As an example if we wanted spicy foods, vegetables, etc. There was always a good mix to satisfy all tastes. We also liked going to the local places. I was very excited that I finally learned to use chopsticks!!! I am now a very big fan of Chinese food and will be incorporating that type of food in my diet at home.

I was impressed with the skill of the drivers. They were all very focused on their jobs and got us to where we needed to be in a timely, safe fashion. All the vehicles were clean and in good repair.

Our guide in Shanghai was very helpful. That was the last stop on the trip and the culture in Shanghai is very "western". Many in our group had certain things they wanted to shop for instead of going to a museum. Our guide (JJ) did a good job of helping people get to where they wanted to go and was very patient when we were a bit late in getting to our bus when we were distracted by shopping.

Our guide in Lhasa was very good. Bimba was very aware of our needs in adjusting to the altitude and left us time for rest in the schedule. The culture in Lhasa was very different and Bimba made us feel very at ease. He seemed to know a lot of people in the town and was extremely knowledgeable about the area.

Our guide, Judy, in Chongquig took us to the Opera House which was not on the tour. That was a very good place to go and you may want to include that in future schedules.

Echo did a great job for us in Xian. She gave us a lot of information about what was going on in that area currently.

Overall, our experience was amazing. I would highly recommend your travel company to anyone. I had checked with two other tour providers here in the states. They never responded to any of my questions or followed up. You answered my e-mails very promptly and completely. The payment methods you provide are very convenient. The guidance you provided for someone like me who rarely travels abroad was outstanding. The tour you offer is one of the best values when you look at what you get for what you pay. Your tour provided a look at China in the past and in the present. The two home visits we had were very interesting and enlightening.

Feel free to use any of my comments.