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Overall Satisfaction: 2.8
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Canaan International Hotel, Xian

  • Address:No.132, East Avenue,Xian, China,710001
  • Location:Bell&Drum Tower/City Center
  • Direction:In the very heart of the Xi'an city, 40km from Xianyang Int'l Airport. Take Airport Shuttle to the Melody Hotel, then a taxi drive to Canaan International Hotel.
  • Surrounding:Xi'an City Walls, Bell Tower, Big Wild Goose Pagoda
  • Accepted Payment:Cash,Master,Visa, Chinese Yuan
Rooms & Rates
  • X
  • Room rate quoted both in CNY(Chinese Yuan) and US dollars ($) is based on per room/night.
  • The room price excludes any other sort of tax and personal charge.
  • : This design shown in the price table means the room price includes a breakfast.
  • "X" means rooms are fully booked during your requested period.
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Standard Double Room
Double Room
Double Room


It belongings to the Canaan Hotel Group is located in the golden area of the ancient Xi'an City where the East Street and the Dachaishi Crossroad meet. The famous Hyatt Hotel is located to the north of it, while the Heping Gate and the Jianguo Gate are located to the south. It is next to the Heping Road in the west and the Jianguo Road in the east. The hotel consists of the four-star international business hotel and the business apartment. Opened in 2004, the hotel has 164 well-appointed rooms and suites, including single room, standard room, luxurious room and business suite. The hotel is also equipped with 24-hour security and monitor system as well as all sized meeting rooms to meet your business needs.

Rooms & Amenities
  • Air-conditioner
  • Bathroom
  • Desk
  • Domestic Direct Dialing
  • Electric Kettle
  • Free Internet
  • Satellite TV
  • Shower
  • Twenty-four Hours Hot Water
  • Business Center
  • Conference Facilities
  • Laundry
  • Lounge
  • Massage
  • Parking Square
  • Sauna
  • Shoes Polishing Service
  • Ticketing
  • Tour Agent
Dining Option

Chinese Restaurant, Bar

Address for Print
Guest Reviews
Questions & Answers
Overall Satisfaction: 2.8 9 ratings
Room Cleanness:
English Service:
Value for Money:

All the comments are the solo opinion of the travelers and do not represent the viewpoints of TravelChinaGuide.com.


Sep. 20,2011 03:32

Mrs.Stansbie from Australia said:

I booked this hotel after reviewing pictures and comments on the internet and was sorely disappointed. My family and I are living in China and travel frequently. We often stay in Chinese style hotels and have been happy with other Chinese hotels. This one was not to our liking. The staff were courteous enough, however had little to no English. I don't have a problem with Chinese not speaking English - except when it has been advertised as an International standard hotel with a good level of English. The whole hotel absolutely reeked of stale cigarette smoke. There are no room safes, no free coffee / tea facilities. Overall quite an unpleasant hotel to stay in. Would not recommend.


Oct. 25,2010 00:08

Mr.Archer from USA said:

Overall Satisfaction: 4.6
Facilities Room Cleanness Service English Service Value for Money
4 5 5 4 5

The hotel was in good and clean condition. I cannot recommend the breakfast bar. It was just off of a main street that was mostly a dead street. But from the main street a taxi was readily available. Their tour coordinator went the extra miles to bee helpful. She arranged car transportation and the drivers were very patient. I cannot thank Jilly enough for her help; she is A-1 in my book. I will definitely remember this hotel on my return trips.


Sep. 23,2010 13:21

Mrs.Micheline carino from Mexico said:

Overall Satisfaction: 1.4
Facilities Room Cleanness Service English Service Value for Money
2 1 1 2 1

We were in the Canaan hotel at Xian in July 2010.
This hotel is horrible, DO NOT GO THERE. It is badly spotted, dirty. We asked to be changed to a cleaner room two times and all the rooms were as dirty as the other ones. The breakfast is bad and expensive. And when we were going to check out they wanted to charge us a condom we never used. The manager wrote to us later to apologies but we still have a bad impression of that hotel.


Aug. 22,2010 04:00

Mrs.Jessica V. from United States said:

Overall Satisfaction: 3.6
Facilities Room Cleanness Service English Service Value for Money
3 3 4 4 4

My husband and I were overall very pleased with our stay at this hotel. We stayed 3 nights in the Deluxe Queen Room.

Positives - The hotel accommodated an extremely early check in for us (much appreciated). Hotel staff was friendly and helpful. Jilly, an English speaking customer service rep, was accessible 24-hours a day by phone should we need anything or have questions. We arranged a tour to the Terra-Cotta Warriors through the hotel, which was very enjoyable. The facilities are showing some wear, but the room was spacious and clean. The location of the hotel was excellent. We walked everywhere within the city walls, or took short taxi rides outside the walls. Taxis were able to find the hotel without much trouble. The hotel also arranged a driver to take us to the airport the day we checked out.

Negatives - Buffet breakfast left something to be desired. There are only 2 elevators accessible from the lobby, so you had to wait sometimes for an elevator. Walls are a bit thin, and you could sometimes hear people in the halls or neighboring rooms. Beds are hard (but this is standard in China). Not many nearby Western restaurant options, but a nearby noodle shop were pretty good. There is no English sign out front of the hotel, so you don't know until you get inside if you are in the right place.


Aug. 9,2010 06:14

Ms.mariska from netherlands said:

Overall Satisfaction: 3.4
Facilities Room Cleanness Service English Service Value for Money
3 2 4 5 3

Room was ok but not clean. The location was good, walking distance to drum tower (20 minutes). Breakfast was not so good. One account manager who could speak English very well

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