I am sorry to say this, but we were astonished by the quality of staff and the facilities. The hotel was located in the slums area of Datong so there was nowhere to go out in the evening. The hotel had many facilities: swimming pool, billiards tables, massage, sauna, and more (I have the leaflet), but NONE were open, because: "(...) there are just seven rooms filled". In the morning, the billiards table was open, but in the evening we were told that it was taken away. NOBODY spoke English among the hotel staff and we had to talk to them via our guide, who had to translate from English to Chinese. Breakfasts were a joke: one fried egg and cake. Coffee in glasses and milk made from instant. On the second morning, we even had to wait 30 minutes for SUCH breakfast despite the fact that there had been 9 persons in the restaurant and just 4 guestes altogether. The room was quite big and rather nice, but immediately we had problems with the toilet and the bathtub was falling apart from the wall. In addition, there was no way to pay for the room with the credit card as the staff was not able to operate the machines. This way we lost over one hour in the morning. This hotel was really a BIG DISAPPOINTMENT for us.
Updated :2009-3-25 21:23:00Guest Name :Mr. Werner Nationality :
Updated :2009-3-25 21:23:00Guest Name :Mr. Werner Nationality :