Jul. 18,2008 00:00

Mr. Asmuni Mohd Salleh(Malaysia) said:

The booking service was excellent so is the hotel service. I would suggest that the hotel should employ staff who can communicate in English. I found it quite difficult to communicate with them, nevertheless i was able to.

Thank you
Regard
Asmuni

Jan. 2,2008 00:00

Mr. Brittany said:

Yes, I was satisfied with your service very much. Response was prompt and questions were answered. Jinjiang Hotel exceeded my expectation. I arrived there nearly midnight, but my room was still there. I checked in my room within five minutes, very efficient staffs! My room was spacious and spotless. Washroom was well decorated and facilities were modern. I really enjoyed the view from my window. Hotel staffs were very polite and helpful. The housekeepers were very kind and room was cleaned up before I come back. And they refused politely when I tip them. Service was topnotch. I will definitely come back this hotel next time!

Jul. 25,2005 00:00

Ms. Brien(Australian) said:

I was very impressed with the prompt responses for TCG bookings and the changes.

I was concerned about the lack of English used by the staff - at times there was great difficulty in trying to order food at the restaurants. Apart from this the rooms were spacious and comfortable.

As I will be returning to Zheng Zhou sometime this year with my business colleagues I would like you to suggest another hotel of equal or higher standard that is more central to the middle of the business and shopping areas.