Dolton Hotel Changsha

Apr. 17,2010 03:44

Ms.Diane Nottle(USA) said:

This hotel was lovely all around. I chose it mainly for the pool, which was even bigger and better than it looked in the pictures -- a very nice place to relax. The Food Street restaurant was superb. The concierge staff was very sweet but, I'm afraid, not much help in finding my way to attractions. Even so, I look forward to my next stay there.

Mar. 25,2009 21:23

Mr. Chew said:

I am very satisfied with your booking center.

However, when I did a google search for hotels in China, your name did not appear in a Google search. I found your booking center indirectly by searching for hotels in Changsha, China. It seems that you're the only booking center that serves the Changsha area. You should find out why your booking center does not appear prominently on a Google search to improve your accessibility to the world outside China.

Dolton Hotel:
We are very happy with the facility, staff service, as well as location of the Dolton Hotel in Changsha. The service and the breakfast was magnificent.

Prime Hotel:
However, we're not too happy with the services in the Prime Hotel, by comparison with the Dolton Hotel and Xi Qi Hotel in Xi'an. We also stayed in Xi'an for 3 nights and 3 days. Even though both Prime Hotel and Dolton Hotel are 5 stars, Dolton definitely is better that the Prime Hotel. At Dolton, the breakfast and the broadband Internet service are free, while at Prime, a fee was charged. Everything seemed over priced at Prime. I went to buy a nail clipper at the gift shop, and it cost me 20 CNY, while for 20 CNY, I can buy a suite of nail clippers at a place like Hong Qiao Shopping Center. What was worse was the broadband Internet service. It was priced at CNY20.00 per hour and 60 CNY per day. I came home to use my Internet, and only signed up for 1 hour at around midnight. But at check out time, I was charged 40 CNY for one session, and 60 CNY for another session. Even though I put my computer to hibernation after my brief internet usage, I was still charged for the amount. I argued with the check-out clerk for the unfairness of the charge, and a manager came out, and she still did not see the unfairness of the charge, and insisted that I paid for the service I never used. The amount was not large, but I was just annoyed by the unfairness of the service.

Sep. 19,2008 00:00

Mr. Michael L Dardar(United States of America (America)) said:

Dear Ms. Lena Qian,

I had a wonderful & memorable stay at the Dolton Changsha. I made friends with many of the staff, including Jack the assistant manager & the valets/bellboys, Colin, Hanker & Dean. Going to Changsha to meet my fiancee in person for the first time turned into the happiest 5 days & 6 nights of my entire life. Jack personally assisted me locating contact lens cleaner my first morning there & also in carrying out a plan to surprise my fiancee with a 100 roses bouquet so I could ask her, officially to marry me, which I did in the hotel lobby, to which we received applause from the staff & congratulations! Jack also took the attached photos for me with my camera.

Booking through your agency was the easiest part of preparing for my trip. If only booking my flight would have been as easy, I would have had no stress at all. I am extremely satisfied with your service. And unknowingly, you assisted in the united of soul mates! Thank you for this and helping to make my first trip to China a pleasurable one.

Sincerely,
Michael L. Dardar

Jun. 27,2008 00:00

Ms. Kim Lee(United Kingdom (Great Britain)) said:

I am happy with Dolton Hotel Changsha. It is a good hotel, very conveniently located, clean, spacious and offer good buffet breakfast and buffet dinner at a good rate.

May. 30,2008 14:17

Mr. Reynolds(Guest)(Australian) said:

Cannot speak too highly of this hotel. Stayed on 6 occasions & each time service impeccable. Excellent facilities especially swimming pool & restaurants, restaurants, breakfast, taxi bkgs to airport. Great value for money for clearly a 5 star hotel.