Mar. 1,2010 03:18

Ms.white(china) said:

City view room was great; the views over the city wall and south gate were wonderful, especially with all the Chinese new years decorations lit up. Room clean and nice and very big. Restaurant cafe21 does a great evening buffet with wine and beer included great value and good choice of western and Chinese. Breakfasts in the same restaurant very good. The Chinese restaurant turned us away saying they had no room, although most of the restaurant was empty, unsure what that was all about. Lobby and Lobby bar very nice. Location great for city wall. need to get taxi to pagoda park and train station for terracotta warriors bus. Only fault was on checking out they accused us of stealing bottle opener and I had to empty rucksack in lobby to prove my innocence, I was very upset about this and being accused of being a criminal. It ruined my stay, but I would still recommend this hotel to others as it was perfect until then. On another note, Taxis in Xian are very difficult; they are selective and almost impossible to get one to take you to where you want to go. Public buses however are good.

Aug. 10,2009 00:00

Ms. Elaine(United States of America (America)) said:

The booking process was great. The Howard Johnson Ginwa Plaza Hotel in Xian was priced very reasonable, clean and comfortable. It was rated a 5 star hotel but I would rate it a 4 star hotel because of the size of the room, older television the service in the restaurant was very slow and the waitress was not attentive.

Regards,
Ms. Elaine

Mar. 25,2009 21:23

Mr. Schreiber said:

Thank you for writing to ask what I thought about the service we received. Just the fact of your enquiry is very impressive and is typical of the wonderful service we have enjoyed using your Booking Center. We had heard a lot about the improvement in service levels but your courtesy and efficiency have confirmed that it is a pleasure
to deal with you. All the arrangements at the hotel and for the car, driver and guide were excellent and worked exactly as we planned. The staff were courteous and efficient.

Mar. 25,2009 21:23

Mr. Epstein said:

The hotel was nice, as were the staff, service and location. Only one problem - whereas I booked 2 breakfasts, only one was provided by the hotel. They calimed that only one was ordered. This, however, was not a major problem.

Aug. 15,2008 00:00

Mr. Axel Kraft(Australia) said:

Dear Lena,

My wife and I found the Howard Johnson hotel to be a really great hotel, its location and accommodation standard were ideal.

I can thank TCG for their hotel reviews sections which I read to select the Howard Johnson, it had the comments about comfortable beds (in China the beds are much too hard) and the location in relation to the city center.

Thanks
Axel Kraft