The hotel is new and the location is convenient. We stayed at the hotel for two days and we had a deluxe room. The guestroom is well-equipped with a kitchen. The room is clean and designed in Chinese style. The slipper is rather comfortable. The coffee is to my taste.

However, there is still something in need of improving. The bathroom is small and the water is too cold for bathing. The network does not work well. You should be more careful since you will be claimed much for any damage to the indoor facilities. Besides, the breakfast should be richer.

We are very satisfied with your booking center and we will definitely use your service again. Thank you very much.

Huali Hotel - There is no taxi outside the hotel. One needs to hail one in the street. The hotel facilities need renovation urgently. Even the deluxe room is ordinary looking. The carpet is not clean. The bathroom is also dated and no bathrobe was found. However, the service is ok and the staff is quite responsive when we asked for a bathrobe. The breakfast is also not to my taste.

TCG Booking center - We really appreciate your superb service. However, we hope your booking center can urge the hotels to provide a high quality service. Thank you.

For Question 1 - Bowman Hotel is newly opened and the facilities are new. The surroundings are pleasant, including the charming Yangcheng Lake. I stayed at the hotel last year and checked in at weekends. There were many people waiting for the normal procedures, however, only two receptionists were on duty at the front desk.

The room has a good size and is clean. By contrast, the washing room is small. The water temperature in the bathroom is inconstant, no hairdryer or bathrobe. The TV also has a poor size. In a word, the hotel is not as good as it has been advertised. I would like to try other hotels if I went there next time.

For Question 2 - Yes, I have no complaint with your booking center. If I visit China again, I prefer to use your company to handle my bookings. Thank you very much.