Last updated: July 4, 2008


Mission Hills Resort, Shenzhen
Mission Hills Road, Guanlan Town,, Shenzhen, China, 518110

Area : Mission Hills Road, Guanlan Town,
Location: The resort is only 20 minutes from Hong Kong, with direct freeway access to all major cities and international airports via the Meiguan and Jihr Highways. By car, only 40 minutes to airport , 45 minutes to Exhibit Center and 35 minutes to shopping center.
Surrounding: Golf Court
Hotel Accepted: Master, Visa, AMEX, Diners Club, JCB



Features Room & Price Print Contact info Traveler comments Photos



Comments about This Hotel
Comment on This Hotel Book this hotelMore Comments

sure!

1) Rating: 3.5/5
Our stay at Mission Hills was an enjoyable one. I had read earlier that they provided shuttle buses directly from Sheung Wan to the resort, but not anymore. What they do have are shuttle buses in the New Territories close to Fairview Park which is rather inconvenient to get to unless you have a car. The ride wasn't bad though and the driver and staff were good at ensuring safety when crossing the borders by placing stickers on us and counting and checking before leaving anywhere.

The resort itself is comfortable, clean, and has great views. I liked the hotel room view of the golf course and the balcony was a nice touch. The only drawbacks were the sink that never really stopped leaking and mosquitoes in the room (though the service was good and efficient when we asked about the mosquito netting - someone quickly came up to open it around our bed).

Service was inconsistent. We didn't expect much service though so we were pleased when it was good and felt it was expected when it was subpar. Massage staff turned from gentle, sweet ladies to those of frowning faces and glares when they realized I didn't bring cash to the spa session and when I offered to write it into the bill afterwards, because it had already been rung up, it could not be accounted for and that rendered even more ill will... Paying for services could be confusing too and the staff seemed to be just as confused at times. Sometimes you paid with a special card issued by the hotel, sometimes you didn't. Our golf instructor brought us back to the main desk for payment of our lesson only to be nearly rejected by the counter staff before a heated argument that lasted 10minutes. Apparently they had different ideas on where to pay these class fees - down by the driving range 5 min away or at the counter. Language was a slight barrier too. Most staff did not understand English, so non-Chinese speakers beware!

Food was great at the Chinese restaurant and we couldn't stop ourselves from ordering nearly everything and finishing it all. Prices were reasonable as well. I would definitely avoid the western restaurant though. Most of the food tasted as though it was just dunked in plain water.

The private driving range had beautiful surroundings. It was quiet and peaceful and the scenery was postcard like.

I would consider visiting again since it does have nice courses and driving range and the golf should be what is most important. Rooms are decent enough too and aside from the mean service at the end of the spa session, the treatment itself and the environment was fine.

2) 5/5 Service was quick and efficient.

[+][+][+]TCG reply:

Dear Ms. YUEN Christine shiu kee,

Thank you for your kind feedback.

As for the shuttle buses, we were informed by the hotel that they only have shuttle buses departing from New Terrirotires instead of Sheung Wan. Sorry to have cause trouble to you.

As your experience at the Massage service, the hotel has many Massage rooms inside and outside the hotel, it is hard to check which one served you then. But they do promise to improve the staff quality and service. Sorry for any inconvenience.

Please feel free to contact us should you need any help or any info.


Best Regards,

Lena Qian
Customer Service Center

Guest Name : Ms. YUEN Christine shiu kee
Nationality : Canada
Updated : 2008-5-16



I was very satisfied with this hotel, it was my first trip to China, and Mission Hills Resort is the first accommodation. The hotel is very good, convenient location, helpful hotels staffs, and comfortable guest room, all of these should be recommended in the hotel. In addition, I would like to highly recommend TCG booking service to all the travelers in China. TCG offers excellent service. I submitted the booking request, and I received the reply from them within 30 minutes, which is very efficient. And I had no problem for my reservation when I checked into the hotel. Thanks for your great service. I will use your service again in the upcoming trip.
Guest Name : mark
Updated : 2007-12-25



We are very satisfied. We were able to communicate via phone and email with you and appreciated that our inquiries were promptly followed up on. Also, there was one time i called around 9pm and was surprised to actually find that you were still available to help us, and i received the email that we needed after about 5 minutes, which was greatly appreciated.

Also, you even helped us book the shuttle service leaving from hong kong, which probably isn't even one of TCG's jobs, n yet everything was organized smoothly.

Mission Hills Resort was a delight to stay at. This was our first time there and it exceeded our expectations. The area is beautiful and it is great that even just as a hotel guest you are able to use the sports/recreation facilities (ie. golf course, gym, tennis) and the spa services - which are VERY reasonably priced i might add! The staff was friendly - always smiling and, even though language was a barrier at times, still everyone was willing to help. Every room has a balcony! and we had a beautiful view of the golf course and the fountains.

One thing that perhaps they might consider adding is, even in the suite (which is where we stayed) there werent any creams or a bottle of lotion, which is usually a staple in most hotel bathrooms. So i would suggest adding that. However, on calling lousekeeping they were able to find some lotion for us (i think from the spa), and delivered a small bottle to our door almost immediately.

It's a great place to get away from the bustling city life - o! and the property they are selling is magnificent! i would suggest people take a tour of the houses and apartments on sale.

Also, getting there from Hong Kong is extremely convenient. A shuttle picks you up from Queens Pier (Star Ferry), or the Kowloon Tong KCR station, and takes you right to the resort - and it is only $120 per person each way- a great deal.

All in all, a successful trip. Reasonable priced rooms, reasonable prices for food - sushi and even a french lunch buffet! and definitely great spa prices - for both women AND men!

Thank you very much for your help in arranging this for us.

We shall hopefully be in touch soon for any future upcoming trips.

Guest Name : Mr. Ahmed



Comment on This Hotel Book this hotel More Comments



Comment on This Hotel
Full Name
Nationality
Email
Content **(Text length should be between 50 - 2,000 characters)
identifying code:

try another code
** Indicates the field is required

This form is not for booking requests. Reservation submitted by the comments column will probably get no reply.

Comments published here should obey the Terms of Use of TravelChinaGuide.com.

All the comments are the solo opinion of the author and do not represent the viewpoints of TravelChinaGuide.com


Back Top