Jan. 5,2010 19:34

Mr.Lowell Hughes(United States of America (Amer) said:

The staff was very friendly and extremely helpful. Our reason for visiting turned out to be a disappointment but the Hotel and the city were beautiful and even the weather was nice for them middle of winter. We just needed a light jacket when outside. There were no restaurants near the hotel although the hotel had restaurants. We wanted to experience some nice local restaurants other than the hotels and had to take a taxi to find any. The only other complaint I had was the taxi drivers would refuse to take you in spite of a local law prohibiting them from refusing a fare. They did not like making short trips. We had dozens of taxi's pass us by when they were empty and as many more refuse to take us on short trips. When we were out we had to go to a local hotel and catch a taxi there as they could not refuse for fear of the hotel reporting them. Taxis in every other city in China are always fighting for your fare, but not in Guangzhou. This seemed very strange to me. The taxi's drivers we actually did use were very friendly and helpful though. Also use the taxi stand at the airport rather than one of the people acting as a taxi driver in the terminal. Ask your hotel what the price from the airport should be and then you know if you have been on an extended ride or not. Generally it is at least 30 minutes to town and to our hotel it was almost 40 minutes in traffic and 100 RMB or less. Time in traffic adds to your fare so they are not in a hurry to get anywhere.

Lowell Hughes

Jan. 5,2010 19:23

Mr.Lowell Hughes(United States of America (Amer) said:

The staff at the TCG Booking Center was extremely helpful and made it a pleasure to use. I made more than a couple of email enquiries before booking our room and was completely satisfied with the service I received. We will most certainly use them on future visits. You may use my review in any way you wish.

We really enjoyed our stay at the Nanyang King's Gate Hotel. We stayed in an older section of the Hotel called the Louvre which one of three separate buildings. Our only problem was that our building apparently only had one elevator and it always seemed to be full with workers moving laundry or carts and several times we had to wait as they went down and unloaded then the elevator would go to the top floor and more workers would be in it when it came down. We started riding it up so the workers would wait for us to get down to the 1st floor. The room was nice and the beds were larger than I had expected for the standard room. The free high speed internet in the room was great and the business center was great for printing out documents and faxing them. The dining room served an excellent breakfast with eggs cooked to order.

Dec. 3,2009 00:00

Mr. MARIO(Malta) said:

Hi, everything of the hotel as excellent. I visit the hotel about 12 times a year and even my friend use it. All the staff are great and I came to know most of them.

Thanks and regards,

Mario

Sep. 16,2009 10:38

Koomson Bismark Kofi(Guest)(Ghanaian) said:

I am hoping to received a very good service during my stay
Regards
Bismark.

Aug. 28,2009 00:00

Mr. Ganapathy(India) said:

Dear Joyce and Lena,

Thank you for your mail.

This is the third time I am using TravelChinaguide to make hotel reservations on my behalf and I have found your service to be "excellent". I have not had any problems with your service and I will continue to use your services when I next Visit China.

My comments on the Hotel that you have placed under recommended hotels was not the best experience.

The hotel is not at its best where maintenance of facilities are concerned. The Flushing system in the toilet needs attention. There is flooding in the Shower cubicle, the Air-conditioner was never at its best, always warm. Bottled drinking water was not available as a complimentary issue as in other hotels I have visited around other Far East countries. Generally not a very good experience.

When compared to Nan Yang Royal Hotel where I had stayed during my last visit, The Royal Hotel was much better.

Frankly I would not have this hotel in your recommendation list as it will spoil the reputation of Travel China Guide.

I do have one area where China Travel Guide can be of assistance for travelers who need to get their Visit Visas by Online Services (Like we have in Vietnam). It is very easy and convenient, rather than visit the embassy each time we need a Visa. Especially for business travelers who need to visit china for less than a week. It is very simple and will also increase the number of visitors to china.

Again, let me thank you for your services and look forward to using your services in the future.

My best wishes to China Travel Guide staff.

Ganapathy

Feb. 10,2010 02:08 Reply

Mr.Ingvar(Cana) said:

Does the hotel offer free bus to Pazhou Complex? Do they have free high speed internet in the rooms?