Sep. 24,2009 02:19

Stephane(Guest)(Mauritian) said:

Just came back from this hotel. When you are in the reception there is a club upstairs. They are thieves. We were asked to pay for RMB400 / person for a girl. 200 now and 200 at our hotel. 5 mins later the girls get out of the room and 4 boys enter the room. They ask us to pay RMB 6900 !!!!! You can't get out without paying. They told us we will get troubles with him if we don't pay. After 3 hours of negociation we were alowed to get out WITHOUT the girls and by paying RMB600 more...!
Never never never go to this hotel... These situations need to be known by everyone... Dangerous place...

Mar. 25,2009 21:23

Mr. Jensen(Dane) said:

The hotel booking service of TCG worked very quick and efficient for me. The search for an adequate hotel was very easy on TCG's web and everything was well prepared when I did show up in the New Asia Hotel. The hotel standard was as expected and the service was excellent. I did enjoy very much the restaurant and the passionate service of the staff. The hotel is only 10 minutes walk from the Nanjing Road and the near surroundings offered local shopping and restaurant facilities. I was very pleased with my stay in the New Asia Hotel and the city of Shanghai!

Mar. 25,2009 21:23

Mr. Esben said:

Hi, and thank you for your concern! Your service at TCG has been excellent. Our requests have been replyed in short time. The hotel was also well up to the standards that we had expected, and it's location was close to tourist attractions. If we plan to travel to Shanghai (or China) again, we will most certainly use TCG for booking again!

Once again, thank you!

Mar. 25,2009 21:23

Ms. Goshovskaya said:

Thank You very much for Your help. We were quite satisfied with your service.
Hotel is very nice, we liked it. But one problem arised in the hotel. When we arrived to check in, we were informed at the reception, that they have no room as we required. They offered another room, but higher price - 68 USD/room. But we ordered another room - standard double room. Nobody could explain us why this situation arised. We were so much confused and decided to refuse this hotel and move to another one.
I was angry as receptionist deceived us. I visit China 3-4 times per year, it`s a pity, but this situation arise in Chinese hotels very often. I was going to call Your, but receptionist said, no need, he found out a room as we required same as stipulated in our voucher.

It`s was the only problem. Anyway thank You for service. Please, try to control hotels to avoid situation as above.

Mar. 25,2009 21:23

Ms. Tiope said:

I'm quite satisfied with TCG Booking Center. I had some questions which was addressed through email, and the reply came quickly, too.

For a 3 star hotel, New Asia Hotel, is quite satisfactory. Inspite of the fact that the building is old, it's well maintained and quite comfortable. It's an added point,too, that they have drinking water for free inside each hotel room. However, the downside are: no refrigerator (it's the first time I've been in a hotel without one) and only a few hotel staff can speak English.