Nov. 5,2009 00:00

Mr. Donald Hadley from Canada said:

Hello! Here are our reviews:

Sunworld Hotel, Beijing: We spent a week at this centrally located hotel, a pleasant walk from the Forbidden City, Tiananmen Square etc.. The room was clean and comfortable, the staff adequate, the restaurant breakfast average. The location is the hotel's main asset. Fair value.

TravelChinaGuide: This is THE website for travel in China, we think! Thank you for your helpful suggestions as we made our trip plans. We were very pleased with the promptness and reliability of the services offered by the TCG Booking Centre. We will use TCG again and recommend it to friends.

China is an extraordinary country with wonderful people!

regards,
Donald Hadley

Mar. 25,2009 21:23

Mr. Norbury said:

Your service was very prompt, efficient and clear in detail.

The hotel suited the requirements of my trip to China perfectly, and I was very satisfied with the service.

Many thanks.

Mar. 25,2009 21:23

Mr. Rahman from Bangladeshi said:

1. We are very much satisfied with the service of TCG Booking Center. The best thing I liked about it is their very prompt response to all my correspondence regarding my booking, etc. Also, I liked their policy for the clients to make the payments directly to the hotel at the hotel counter.

2. Yes, we are also very much satisfied with the facility, staff service, location as well as surroundings during our staying in Tian Lun Songhe Hotel, Beijing. I found the people too friendly and helpful. And the location was very ideal for tourists like us.

Only one comment if I may make : I would suggest the hotel should check/service the airconditioning system of the guest-room which was not performing very efficiently, as compared to the areas around lobby/restaurants, etc (where cooling was found to be perfect).

I would request you to convey our ( me and my family who also stayed with me there ) very special thanks to all the service staff of Tian Lun Songhe Hotel, Beijing who were really good people and were found to be extremely friendly and helpful to the tourists-guests like us.

Thanks again.

Mar. 25,2009 21:23

Mr. Chai from Singaporean said:

yes, I am generally happy with my stay at the hotel and the svc provided by Booking Center. In fact, I thiink the hotel staff are helpful and eager to please the customers.

Mar. 25,2009 21:23

Mr. Kaveney from Australian said:

I was delighted with every aspect of my stay at Tian Lun Songhe. The booking service was smooth and simple. The letter with directions in Chinese is a winner.

Location excellent for us and the sights we wanted. Tried 3 of the restaurants in hotel and food and service first class. I must make special mention of bell boys concierge and parking /taxi services as they always sorted out where we were going and ensured taxi drivers knew etc. Giving us the slip with taxi number etc is brilliant: not that we needed to complain (every taxi driver we had was excellent.) but it was very reassuring as we are both elderly and do not speak any Chinese so were apprehensive as to how we would cope. You made it "a breeze". Your staff made our stay in Beijing memorable. More elderly people like us would travel if they could be assured of this treatment.

Mar. 25,2009 21:23

Mr. Chow said:

I am happy with the booking service provided by TCG.

The Songhe Hotel is well located, and is a 3-star hotel. I have no complaint against the hotel at all.

Mar. 25,2009 21:23

Mr. LUCON said:

I totally satisfied with your service, since 2 monthes I travel with your "help", as when I made a reservation then when I modified it, you were very prompt and efficient.

Quite totally, but with 3 little problems:
- the first one is that they don't offer Internet Access in the rooms,
- the 2nd one is that on the web site it is written a price with the breakfast, but each time I have been charged with the breakfast
- the 3rd one is with the taxi driver soon in the morning, when you go to the airport, you need to be careful and to find an "honest" one.

For the staff service, every body has been very kind and professional.

Mar. 25,2009 21:23

Mr. LUCON from French said:

YES, just something surprising, since 6 months we "work" together and sometimes (not each time), you ask me again my credit card informations and my engagement by fax!

YES, last time you asked me I said that in Songhe Hotel we had not internet directly in the rooms, now we have Good progress!

Jul. 25,2008 00:00

Mr. Joe Pitek from Slovakia said:

Dear Lena,

Thank you very much for very good services your lovely hotel you recommended to me and interest about my satisfaction.

You have done for me something very useful, and I shall always use in future you services.

I returned safely and have been telling my friends how very nice your hotel is and nice personals was during my visit to Beijing.

Sincerely yours,

Joe Pitek P.Eng.

Jun. 27,2008 00:00

Mr. Colin Tamsett from United Kingdom (Great Britain) said:

Dear Lena,

I had a wonderful stay at the Sunworld Hotel. I found the service very good, the rooms very clean and with good facilities.

I booked the room on the internet and found it very user friendly and when checking in, I had no trouble at all with the reception staff retrieving my details.

The only thing I would have preferred is the BBC News 24 channel on the television in addition to the range of channels that were available.

Regards,

Colin.