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Overall Satisfaction:
3.6 Rate Details:
Facilities:
4.0Room Cleanness:
4.0Service:
3.0English Service:
3.0Value for Money:
4.0
Swish-Hotel Dalian
- Address:No. 21, Wuhui Road,Dalian, China,116001
- Location:Business and Financial Centre-District
- Direction:* Airport: 20-min drive * Railway Station: 5-min drive
- Surrounding:Downtown business and retail shopping district
- Accepted Payment:AMEX,Diners Club ,JCB,Master,Visa, Chinese Yuan
Hotel Rooms & Rates 
- X
- Room rate quoted both in CNY(Chinese Yuan) and US dollars ($) is based on per room/night.
- The room price includes 15% service charge, and excludes any other sort of tax and personal charge.
: This design shown in the price table means the room price includes a breakfast.- "X" means rooms are fully booked or not available for reservation.
Hotel Information
General
The hotel is only 20-minute drive from Dalian International Airport and five minutes from Dalian Railway Station. With superb views of Labor Park and the Dalian Harbor, Swish-Hotel is ideally located in the heart of the city's business and retail shopping district. With convenient access to all parts of the city, including Dalian's High-tech and Industrial Zones, Swish-Hotel is the ideal choice for both business and leisure travelers. Swish-Hotel has 327 guest rooms, which are designed to create for you a private sanctuary, both Harborview rooms and Parkview rooms are featuring the remarkable scenery in Dalian.
Rooms & Amenities
- Rooms
- Air-conditioner
- Bathrobe
- Bathtub
- Desk
- Domestic Direct Dialing
- Electric Kettle
- Free Internet
- Hair Dryer
- In-room Safe
- International Direct Dialing
- Satellite TV
- Slipper
- Twenty-four Hours Hot Water
- Amenities
- Beauty Salon
- Business Center
- Conference Facilities
- Gift Shop
- Gymnasium
- Indoor Swimming Pool
- Laundry
- Massage
- Pick-up Service
- Sauna
- Ticketing
Dining Option
Chinese Restaurant, cafe, Bar, Japanese Restaurant
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All the comments are the solo opinion of the travelers and do not represent the viewpoints of TravelChinaGuide.com.
1.
Jan. 11,2010 19:01
Mr.KH Tan(China) said:
Dear Travelchinaguide:
Thank you for focusing on customer service and getting feedback from your clients. You are doing a great job.
1. The Swissotel Hotel, Dalian is quite disappointing for a international 5 star hotel. It appears to me that it does not belong any more to the international group. It is run like any typical locally managed 5 star hotel where the service is bad. The rooms are starting to run down, from what I can see from a previous visit some time ago. The full complement of towels and toiletries are no longer provided. They are holding back, just like the local hotels. There was no door boy service on the ground lobby. Guests have to walk outside to the main road to hail their own taxis, and at a temperature of -10degC with the wind blowing hard. This hotel is a shame.
2. I am very impressed by the level of service given by your TCG booking service for both hotels and flights and will definitely use it more in the coming days. The rates are equal to local discounted rates and your staff response is very good. Do keep it up! You are doing a great job and I am very impressed.
Best Regards
KH Tan
2.
Apr. 22,2008 15:20
Mr. Abhishek(Guest) said:
Hello, TCG staffs, thank you for your good service, I was really very satisfied with your professional booking service, and my reservation in this hotel went smoothly. I ad no problem for the check in. I will use your service again. Thank you.
Swissotel Hotel is a good hotel in Dalian, the hotel is very beautiful and well located, with easy access to the airport and train station, and actually it takes less than 20 min from the hotel to the airport by taxi due to the good traffic on my check out morning. The hotel room is comfortable; I really enjoyed my staying in this hotel. it is very standard five star hotel, and I would like to high recommend this accommodation to all.
Again, thank you for your help during my trip in China, I will recommend your booking service to all my friends. TCG booking center really offered excellent booking service on internet.
3.
Oct. 18,2007 00:00
Mr.Edwin(Canada) said:
I have stayed at Swissotel Dalian for extended periods twice a year and always looked forward to returning. Not any more. It is very hard to pinpoint exactly what has gone wrong, but I could start with the food. It was mediocre, expensive, tired, and the dining room was almost empty every evening. The underworked waiting staff patrolled the room looking for something to do, and this hardly made for a relaxing experience. The cold section of the breakfast buffet was not dissimilar to the dinner one, (and the croissants were horrible). Bedrooms can be noisy, while of the rest of the hotel is very quiet. My toilet was broken when I arrived in the room (which I had had to change because of the noise from the neighbors in the previous one). It stayed this way for 15 hours, and was only fixed after 3 requests. Rooms were often not cleaned until 3-ish in the afternoon, Broadband costs 1 RMB per minute. My bill was wrong in favour of Swissotel. The hotel now seems to cater mostly for tour groups from Asia. The staff, while very competent, were not 'welcoming', but seemed to perform their tasks in a 'routine' way.
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