Hello TCG by Joyce Zhang and Lena Qian,

1. Please refer to previous reviews of the TuanJieHu Super 8 Hotel, as that was the name of the present Starway TuanJieHu Hotel.

Regarding room standard, location, surroundings and staff, they are as before friendly, polite and very helpful. Really good service.

In previous reviews I wrote that breakfast was terrible, but now the hotel provides a nice Chinese buffet breakfast, a great improvement! (Coffee provided if you ask for it, several warm and cold dishes, quite enough for a good start of a day in Beijing.

All in all, Starway TuanJieHu Hotel has become a hotel we will return to.

2. TCG: Booking by you... I have booked hotels (almost) all over China via TCG for years. This for one reason only: TCG is the best! Sorry to say, it is hard to find a suggestion for improvement

Thank you and
Best regards to all of you at TCG,
Li Yan & Roald Forseth.

Guest Name:Li Yan & Roald Forseth.Nationality : Norway Updated:2009-7-27

The facilities of the hotel were in good condition, clean and complete. The service was also good. The surroundings were ok as well, but the only tiny problem is that there's a school next to the hotel and there was noise the whole day. Also, the hotel is not as centric as we thought, but it wasn't that bad. The real problem we had was with the staff; they were all very friendly and kind, but no one could speak English! So, as you can imagine, it was a great problem for us because we cant's speak Chinese! We had a problem with our booking because they wanted to charge us more for the room, but we said the room rate in the Internet was the one we were going to pay even though they said the actual rate for the room was higher. The problem was that they made a mistake and published a wrong rate in the Internet, but to understand this tiny problem took us more than 2 hours because no one could explain us the real problem due to their lack of English!!! Anyway, the overall experience was good despite this tine situation.

The booking through TCG Booking Center was easy and useful.

[+][+][+] TCG Reply:
Dear Mr. Julio Gomez,

Thank you so much for your kind and sincere reply. We have contacted the hotel about the room rate and were informed by the staff that there was no mistake about the room rate in the internet. Besides, we were told by the staff that they gave you a Superior Room from November 13 to 19 and from November 19 to 21 you stayed in a Special Offer Room. The room rate for the Superior Room is CNY298.00 per night per room but the staff only charged you CNY268.00 per night which is the rate for a Special Offer Room. Hope for your better understanding.

Guest Name:Mr. Julio GomezNationality : Mexico Updated:2008-12-12

Hello/Nihao, TCG by Lena Qian.

I'll try to give you a fair description of the hotels in mention.
As for the service of TCG I'll give no comment. Please visit your own main hotels-homepage ;0) ...TCG is TCG...the best.

Tuan Jie Hu Super 8 Hotel
(From airport by taxi; 75 to 100 RMB is reasonable.)

You have my comments on this hotel from previous visits there, please refer to those.
Regarding location, service, quality of room, etc.: As before. Quite good :0) actually very good!
Sorry to say that even if the restaurant will serve above medium dishes for lunch and dinner, the breakfast provided by now is not even fit for pigs, even less so for humans :0(

I'd much recommend the Tuan Jie Hu area in Beijing to any visitor, but for me; Sorry to say, never again the "Super 8" as far as I can see.
Luckily there are other hotels i the area :0)

Best regards,
Roald Forseth.

Guest Name:Mr. Roald ForsethNationality : Norway Updated:2008-7-11

6 Guests commented on this hotel, read More