Address:No. 28, Kangzhu Avenue, Huancheng East Road, Shangri-La Town, Diqing
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I was rather disappointed with the Pacific Rim Hotel at Shangri-La of Zhongdian. Although it states as a three star hotel, I found none of the staff can speak any English. For foreign guests has no mandarin like me, it is rather difficult to communicate with the hotel staff. I have to call my booking agent Travelchinaguide for help of everything, even for buying instant noodles. I was very hungry but the staff could not understand what I want.
I arrive at the hotel at about 21:00 and it is very cold there in January. However, the heater was turned off at midnight. I had to turn on the air-conditioner and began to sleep. What is worse, I woke up in the night feeling cold because there was cold air instead of warm air coming out from the conditioner!! I spent a dreadful night and ask my agent to book another hotel for me. I will never visit this hotel and be away of this hotel if you want to travel to Shangri-La.
I chose this hotel on my own decision so I have no complaints but only praise for the personnel of travelchinaguide, especially for Selina and Steven; they are very gentle and helped me greatly. I will definitely use their service and recommend them to others!
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Questions & Reviews on Zhongdian Hotels
1.
Feb. 5,2010 02:56 Reply
Ms.Ileene said:
I was rather disappointed with the Pacific Rim Hotel at Shangri-La of Zhongdian. Although it states as a three star hotel, I found none of the staff can speak any English. For foreign guests has no mandarin like me, it is rather difficult to communicate with the hotel staff. I have to call my booking agent Travelchinaguide for help of everything, even for buying instant noodles. I was very hungry but the staff could not understand what I want.
I arrive at the hotel at about 21:00 and it is very cold there in January. However, the heater was turned off at midnight. I had to turn on the air-conditioner and began to sleep. What is worse, I woke up in the night feeling cold because there was cold air instead of warm air coming out from the conditioner!! I spent a dreadful night and ask my agent to book another hotel for me. I will never visit this hotel and be away of this hotel if you want to travel to Shangri-La.
I chose this hotel on my own decision so I have no complaints but only praise for the personnel of travelchinaguide, especially for Selina and Steven; they are very gentle and helped me greatly. I will definitely use their service and recommend them to others!
Questions & Reviews Please do not submit your hotel booking request here,you may not get our reply on time.