Apr. 7,2009 21:02
Ms.Tina Wang (CN) replied:

Please kindly note that to deliver a head by ship is nearly impossible since a head is too small and it will take you a very long time. The suggested way is by EMS. If you need, we will contact our factory and give you more detailed infor regarding the delivery charge and the replica's fee. Please advise. Thanks.

Mar. 23,2009 00:47
Ms.Tina Wang (CN) replied:

Do you have the pictures of the head you prefer? If yes, could you please send it to us, so that we can check this for you properly? Thank you.

Mar. 23,2009 19:40
Mr.Mike Garrison (USA) replied:

Hello. About 10 years ago, my wife and I visited the museum in Xian and purchased a full-size, armor-clad terra-cotta General from the museum store. I have attached a picture of the model that we purchased. Unfortunately, I removed the head for transport and broke it. I am looking for a replacement. Any help you can give me to replace the head would be greatly appreciated.

Mar. 24,2009 05:09
Ms.Tina Wang (CN) replied:

Thanks for your kind message and picture. But we were informed by the factory that the exact inner diameter and the outer diameter of the neck of your replica, the size of your replica of terra cotta general will be required, so that they can offer you a proper replacement head. So we kindly suggest you measure
it and advise us. Many thanks.

Mar. 24,2009 20:34
Mr.Mike (USA) replied:

Thank you for your response. I apologize but I am not sure what dimensions you require. I think you are asking for 1) the diameter of the hole at the shoulder of the body where the neck of the head fits and 2) the diameter of the neck of the head. I can give you #1 but the head, with neck, is gone. It was broken into pieces and so #2 cannot be measured.

Can you confirm that these are the dimensions you are asking for? If so, can you work with only the diameter of the hole at the shoulder where the neck of the head fits into the body?

Mar. 25,2009 22:23
Ms.Tina Wang (CN) replied:

Thanks for your kind information. Well noted. If so, please measure the inner diameter and the outer diameter of the hole at the shoulder of the body and advise us. Also, could you please take a picture of your Terra-cotta Warriors, indicate and mark the place you measured and then send it to us? Thanks.

Mar. 26,2009 04:23
Mr.Mike (USA) replied:

Thank you for your help. Here are the inside/outside diameters of the neck dimensions:
Front to Back:
5 and 5/8" (inner)
8" (outer)

Side to Side:
5" (inner)
7 and 1/4" (outer)

I hope this is the information that you need. How shall I arrange the payment?

Mar. 27,2009 04:58
Mr.Tina Wang (CN) replied:

Thank you for your information. We will forward the dimensions to the factory and check if the proper head can be offered. We will inform you once we get the result. Usually, we accept the payment by cable transfer. Once we confirm the head is available, we will inform you and offer you our bank information. Thanks for your patience.