Excellent service as always, we travelled hassle free thanks to Travel China Guide. All our bookings were successfull, and they also recommended the better options. Travel in China through train is a magnificent experience, but if you can avoid the long queues at the stations to get the tickets, or the idiomatic barriers of the apps, is even better. Thanks, a lot!

My wife and I were visiting my son and daughter- in-law in China. We live in the states. We wanted to visit Hong Kong and other places before arriving in their hometown, so we planned to travel by train. Not knowing anything about purchasing train tickets, we contacted Travel China Guide. They were very responsive and professional and continuously offered their advice, which was important because we were traveling near the holiday. Based on my experience with them, I would definitely contact them for any travel arrangements or guided excursions when my wife and I return to China.

I booked train tickets through these guys and everything was easy and straightforward. You just need to trust your passport will be the ticket.

Agent advised us to book soft sleepers for a comfortable overnight ride and she was absolutely right. For our return ride, our agent secured biz class seats for us. It was indeed a comfortable 8hr journey to Hk. Many thanks to our agent who made our vacation a smooth and hassle-free.

I travelled from Canada to China, visiting 5 cities in 9 days. Booked train tickets in advance. TCG system was easy to navigate, train choices were easy and inputting personal/passport info was straightforward. I was able to include seat preferences as well and they were accommodated. You submit a ticket request and a booking agent completes is on your behalf (usually minutes later, unless >2weeks out, in which case they will be issued when tickets released). Email communication with them is easy and responses are fast. I had a typo in my passport information and it was corrected ASAP. For travellers: There are many stations in some cities, and there are many types of trains (slow/rapid/express), so know what you want (and where you want to depart/arrive) before booking. Overall, strongly recommend the service.

We booked several train tickets through ChinaTravelGuide. Everything went smoothly. Our contact with Ms. Cissy Li was always very friendly. She answered all our questions promptly. We can wholeheartedly recommend ChinaTravelGuide.

Awesome experience with CTG. Responses were super and swift. Didn't left my team anxious abit. Followed up calls and even to check if we have boarded the trains. .. will definitely use them for future ..

Very good service and fast. Very helpful on buying speed train tickets. They provide the information on the time changing due to full slot on our selected time for speed-train. They resolved it by buying us a new timing and that is really great! Will surely repeat with the travel chine guide! Thankyou!

I always use travel china guide for booking train tickets. Their service is fast, easy, and reliable. They make train booking easy! I have used them for years.

I only used the company's service for train bookings so far. My experience is absolutely positive. We were a family of five and indicated our travel times more than three week in advance and got very good seats next to each other. We booked 1st class. Generally 2nd class is acceptable in Chinese trains, but in case you have a lot of luggage I'd recommend 1st class.

Travel China Guide helped us to book our 2 ways Chongqing - Zhangjiajie high speed rail tickets. It was hassle free and we were able to communicate with them easily through email when we have any queries. The staff contacted us via email and whatsapp immediately when they were unable to get the tickets we wanted for a particular time slot and they suggested the next available time slot so that we could quickly give them the green light to buy the tickets. It really saved us the trouble from rushing to get the tickets by ourselves. I would highly recommend their service and will definitely use them again in my next trip to China.

By using passport, we can board the high speed train without any hiccup. Excellent service. The train journey from Xiamenbei to Fuzhou was on time and smooth journey. We will definitely use train to travel on our future trips.

I self organised bullet train trips from Shanghai to Beijing then Beijing to Chongqing to catch a Yangtze River Cruise then from Yichang back to Shanghai. Also did a side trip to Xian. Maria and team were always there to promptly assist by email or phone for the early planning of the trip plus some ad hoc itinerary changes while travelling. Highly recommended - particularly for English speaking travellers.

I booked my overnight sleeper train tickets through Travel China Guide and I am so glad I did. It was easy to book and the experience was great! Would definitely recommend booking through them!

My wife and I traveled 4 cities, Hefei, Nanjing, Wuxi, and Shanghai in December, 2025 vi high speed train. I booked all tickets China travel. The trip went very smooth and no issues at all. I love it.

Book a high speed rail train from Chongqing to Chengdu, the staff that assist me in the booking of the train tickets is very helpful and efficient making the booking transaction seamless. The staff also able to converse in english which is a plus point. And staff also able provides alternative of train service when our original booking is full.

The whole experience was so wonderful, the service was the top-notch; staff was very attentive and professional. A huge thank you to Maria Xue for booking my high-speed train tickets, you are the Best!

We used Travel China to help arrange our high speed train transfers from Hong Kong to Shenzhen, Shenzhen to Guangzhou, and then back to Hong Kong. The representative Marina that helped us out was excellent. She helped us last minute get tickets anytime we wanted to move. She made everything super easy. We’re very appreciative for her service.

I booked our high speed train tickets via Travel China. It was easy to locate the various train times and the booking process was simple. Very good customer service with prompt follow ups to any question I had.

Booked a few trains via website. Whole process was easy and booking system is reliable. Cissy was helpful and responsive when the train we wanted to book was unavailable / booked out.

My husband and I have travelled by train in China over the last three years. We have booked our train tickets using China Travel Guide, and we have been very satisfied with the professionalism and service provided. Communication is prompt, and alternatives provided if first choice tickets are unavailable! Highly recommend!

Maria is great! She always makes sure the train tickets are the best & always responds cordially & quickly!I regularly use her company!

TCG did an excellent job booking tickets for trains and shows. Helpfull, accurate , fast and good communication. Not expensive, they charge just a few dollars for their services. Great website, lots of practical information. Thumbs up!

Every time I go to China, I buy my train tickets through this company. I've been traveling to China for work for over 10 years now and have never had a single issue. Buying the tickets is very easy and fast , highly recommended!

We booked train tickets with the help of Travel China since you have to be quick (sell opens 15 days in advance) and the Chinese website is a bit confusing. Everything worked out perfect- we could enter the trains with our passports without a problem and could get tickets for the two trains we wanted. Cissy Li was very helpful. Thank you!

The staff of Travel China Guide were extremely efficient and professional in their communication and assistance. They assisted me with pre-booking bullet train tickets for my family trip and did so promptly – as soon as bookings were open, they immediately did the booking and secured my desired train tickets. Their updates were also very prompt, and they kept me in the loop pertaining to my bookings. Having found and engaged their services was indeed a blessing! We shall definitely engage Travel China Guide again when we visit China soon.

This is my 2nd time buying tickets for high-speed trains when visiting family members in China. The process was easy and prompt, with clear instructions for electronic tickets. I had no issues during my trip.

Highly recommended if you are looking for a great experience in China! They are great, especially when it comes to customer service, they have an immeculate support, anytime, any wish comes true with Travel China Guide. Especially Maria Xue helped us tons to make our trip as comfortable as it could get. Thanks a lot again!

Booked all my bullet train tickets via TravelChinaGuide and everything was super smooth. Just booked the tickets, they sent me the confirmation, and I showed up to the stations with my passport (no physical or e-tickets were required) and the system automatically recognized my trip and I was good to go. Highly recommend!

I have been booking my China train tickets thru Travel China Guide for many years now. I just recently returned from China and booked all my train travel with Travel China Guide. Their website is super easy to use, and their service and response time is amazing. Any changes that need to be made are done easily. They respond right away. I have full trust in this company. Extremely reliable and professional company. Book with them. You won't be disappointed.

We purchased train tickets across China from the travel china guide agency. The service was excellent, the response to every question was excellent. We arrived at our destination without any problems, and we traveled from Beijing to Hong Kong.

Impeccable organisation! The agency proved to be incredibly efficient: we booked the entire train itinerary through them and everything went perfectly. In addition to the trains, we also purchased tickets to visit the main attractions in the various cities we explored. Confirmations arrived quickly with instructions for use, making planning our trip stress-free. Professional service, communication with Cissy Li was clear with quick responses via email. Highly recommended for anyone who wants to travel with peace of mind.

I did a three week solo trip from Penang to Chengdu, Chongking, Zhangaigie. I travelled vie the trains and used the China Train booking service. They were excellent and very patient with me as I had to make a couple of changes. I even double booked accidentally on the same day and they contacted me so I could amend the dates. I felt as though they really cared for me and tried their best to make this a memorable trip.I found the trains excellent - some of the stations are huge, in fact Chongking is the biggest railway station in the world but it was easy to find me correct station, wait for my train to be called (luckily I could read the train numbers) then walked quickly to the right platform. The trains all depart and arrive strictly on time so do not be late!I am planning a new trip from Shanghai to Lhasa, Yunnan, as far as Malaysia -- I know I cannot use this service once I depart China.

Christina is always incredibly helpful and makes the booking of my business trips so much easier. Friendly, efficient and professional, I would 100% recommend!

Perfekt Service, better as in every flight Business Seat. The Conductor was very helpfull expect of language problem, but the translater helped a lot. I would recommend to share several kind of Food, as well some vegetarian alternative that everyone can have some meal. I always prefer to travel by train in China instead of Plane. The Business Lounge was also very nice. I love China and travelling with Train. Thank you for the best Service.

Although I did not go on a tour I had a great time in China. I did not have any problems getting onto the trains. I was able to get help from Chinese citizens who were willing to help where they could. One time I was worried I was at the wrong end of the station but the Chinese man told me not to worry. I followed him to the platform and he told me where to go. I just had to go along the platform to the correct # on the platform. Train came and no problems getting on. Thank you to all the Chinese people !!! I went by train from Beijing to HK with several stops for 3 weeks.

Bought roundtrip bullet train tickets Hong Kong to Guilin and weeks later had to change itinerary from Guilin to Shenzhen. CTG was prompt, efficient, and thoroughly professional in addressing all issues and refunded the difference. They put me at ease and I didn't have to worry. The trip went smoothly. Thanks CTG!

Took the overnight sleeper train from Shanghai to Hong Kong. From booking to boarding to the train trip to exiting, there were no problems. Very pleased with the whole experience.

Booked our seats for the bullet train from Shanghai to Beijing direct on the travel China website. Booking was super easy! Assistance at both of the stations was outstanding. Would highly recommend experiencing the bullet trains.

Booked the train train tickets acroos the country,including sleeper. ,all managed through email well in advance,good service,very informative and responsive.

I needed to get to Hefei from Shanghai so I needed to purchase a train ticket. It was pretty easy to do. The boarding of the trains was very efficient and easy to figure out even for a person who needed English translations to travel.

Bullet train premium first class was an amazing experience and a great service !!! You don't feel at all that you are racing at 300 plus km/hr . Shanghai is the most advanced city in the world , technologically , culturally and educationally as far as my experience dictated .

Travel China Guide offers an efficient, multi-lingual, and flexible opportunity to travel between China's rail-linked cities. I don't know where I would be without it for my trips around China!

first, the train station looks like airport, everything is perfectly arranged, waiting area, boarding gate and platform and everywhere is clean and tidy up. The train is amazingly clean and fast, although we travelled with first class carriage but the second class is well built and maintained. There is area that can improve such as the toilet and the food offered in the cafeteria. The staffs on the train did an amazing job especially the lady passed by with cart offerring tea and water.

Our trip around Xinjiang was by train. Ticket services provided by Travel China Guide save us a lot of time to get train tickets. Cissy is very experienced and professional. She is very efficient in handling all our train tickets (more than 10 trips), gave us good advice on some of the train trips. We got tickets for trains that we want. Overall our train trips are pleasant, thanks to Cissy. We have used Travel China Guide before and will definitely use Travel China Guide again with Cissy as our travel consultant

Good service and easy booking for a G train journey in China. All went well incl. prepayment and travelling that day from Shanghai.

The Trans-Mongolian (and Trans-Siberian) Railway is one of those adventures that brings to mind dreamy scenes of tundras, exotic oriental cities, churches with domes and babushkas, and passengers wrapped in fur coats. The railway is the best way to travel in the vastness of Inner Mongolia and immerse yourself in what is happening around you, from people's behaviors and events that you encounter for the first time in your life. Although the Airplane makes the same route in 3 hours, choosing the Trans-Mongolian is truly an adventure that one experiences once in a lifetime. Thank Travel China Guide for issuing tickets and prepare the whole trip.

I booked high speed train tickets with Travel China Guide for two trips in China in September. As always their service was exceptional. They contacted me to give me options and booked me on most suitable trains as soon as tickets were available. They are always very helpful and no fuss. Extremely convenient for planning trips in China.

This year, we’ve made 4 trips to China, traveling all over the country, for 3 months total. We have used CTG for all our many train tickets. Their website is easy to use (I think easier than Trip.com’s). Their service is excellent: When I call, they immediately answer, and when I email, they also answer quickly, sometimes within minutes. Cissy Li lately has handled all our train and attraction tickets, and has been great. Everything for us has gone very smoothly, without any major issues. The only minor issues we’ve had are 1) On 2nd class trains, we always request the side with 2 seats, but usually get the side with 3. This is probably out of their control. 2) Once, 2nd class train seats were sold out, so we had to buy 1st class - not a big deal.

Travel on the super fast train Shanghai to XiAn. Everything went smoothly. Thanks to you I let the train take the strain.

We booked all the train tickets and this service was perfect. During our travels we needed more tickets or wanted an upgrade. Service was perfect and very fast. Also good communication. I really recommend Travel China guide if you need train tickets.

I travelled to China in October 2025 and planned a self-guided circular tour by train visiting Shanghai, Hong Kong, Chonqqing, Xian, Beijing and returning to Shanghai. As the official National Chinese Railways website only opens bookings 15 days before travel, I needed to ensure that my plans ran smoothly, so booked with this company because of the highly positive feedback. I can now add to this, and can say that all my rail travel went exactly according to plan. Obviously, because the company is based in China, there is an 8 hour time difference, but replies to any queries always came within 24 hours. I have absolutely no hesitation in recommending this company.\nSeparately, I will be leaving feedback about my Xian guided tour where my guide, Carol, was extremely knowledgeable , organised and friendly.

I had to make a couple of changes in my train to Tibet and they were extremely helpful and available! Totally advisable service

The customer servive very fast respond to settle our problem. We had last min change our plan, they fast help to change the timing.

I have travelled with this company for over 10 years all throughout China. They deliver speedy and consistant service. Replies are very quick . Thoroughly recommend to everyone travelling for business or pleasure

The booking system is easy to understand. The team were very responsive when I had a change in plans, and helped to organise refunds. They were very helpful in providing receipts so that we could claim expenses.

The staff of Travel China Guide were extremely efficient and professional in their communication and assistance. They assisted me with pre-booking bullet train tickets for my family trip and did so promptly – as soon as bookings were open, they immediately did the booking and secured my desired train tickets. Their updates were also very prompt, and they kept me in the loop pertaining to my bookings. Having found and engaged their services was indeed a blessing! We shall definitely engage Travel China Guide again when we visit China soon.