Wo Xihuan (I like) Travel China Guide
This is a review on how Travel China Guide as an online travel operator helped me plan my internal travel through China. I connected with this service after reading their excellent customer reviews and I surely wasn't let down. The clear and informative train schedule they make available on their website made it really simple to book/purchase all the desired train tickets independently. Travel Consultant Christina Zao was even very patient with my repeated requests for ticket modification before I came up with my final travel itinerary. Once the China Railway Service put the requested tickets on sale 14 days before the scheduled travel dates, she promptly secured those that were available and informed me about those that weren't, while offering me alternative options. I finally received all the 5 tickets I had booked, though with some schedule changes but which, actually, worked out even better than the original plan. I also promptly received the pending reimbursements for the tickets I had cancelled. One last request was for assistance to purchase an entrance ticket to the Forbidden City, since the tickets one can buy on the Palace Museum website were all sold out, probably due to the holiday weekend. Christina made every effort to obtain one for me. So, highly recommended, especially for a first time traveler to China, where things don't necessarily happen in the same way as elsewhere.