The whole experience was so wonderful, the service was the top-notch; staff was very attentive and professional. A huge thank you to Maria Xue for booking my high-speed train tickets, you are the Best!

We used Travel China to help arrange our high speed train transfers from Hong Kong to Shenzhen, Shenzhen to Guangzhou, and then back to Hong Kong. The representative Marina that helped us out was excellent. She helped us last minute get tickets anytime we wanted to move. She made everything super easy. We’re very appreciative for her service.

I booked our high speed train tickets via Travel China. It was easy to locate the various train times and the booking process was simple. Very good customer service with prompt follow ups to any question I had.

Booked a few trains via website. Whole process was easy and booking system is reliable. Cissy was helpful and responsive when the train we wanted to book was unavailable / booked out.

My husband and I have travelled by train in China over the last three years. We have booked our train tickets using China Travel Guide, and we have been very satisfied with the professionalism and service provided. Communication is prompt, and alternatives provided if first choice tickets are unavailable! Highly recommend!

Maria is great! She always makes sure the train tickets are the best & always responds cordially & quickly!I regularly use her company!

TCG did an excellent job booking tickets for trains and shows. Helpfull, accurate , fast and good communication. Not expensive, they charge just a few dollars for their services. Great website, lots of practical information. Thumbs up!

Every time I go to China, I buy my train tickets through this company. I've been traveling to China for work for over 10 years now and have never had a single issue. Buying the tickets is very easy and fast , highly recommended!

We booked train tickets with the help of Travel China since you have to be quick (sell opens 15 days in advance) and the Chinese website is a bit confusing. Everything worked out perfect- we could enter the trains with our passports without a problem and could get tickets for the two trains we wanted. Cissy Li was very helpful. Thank you!

The staff of Travel China Guide were extremely efficient and professional in their communication and assistance. They assisted me with pre-booking bullet train tickets for my family trip and did so promptly – as soon as bookings were open, they immediately did the booking and secured my desired train tickets. Their updates were also very prompt, and they kept me in the loop pertaining to my bookings. Having found and engaged their services was indeed a blessing! We shall definitely engage Travel China Guide again when we visit China soon.

This is my 2nd time buying tickets for high-speed trains when visiting family members in China. The process was easy and prompt, with clear instructions for electronic tickets. I had no issues during my trip.

Highly recommended if you are looking for a great experience in China! They are great, especially when it comes to customer service, they have an immeculate support, anytime, any wish comes true with Travel China Guide. Especially Maria Xue helped us tons to make our trip as comfortable as it could get. Thanks a lot again!

Booked all my bullet train tickets via TravelChinaGuide and everything was super smooth. Just booked the tickets, they sent me the confirmation, and I showed up to the stations with my passport (no physical or e-tickets were required) and the system automatically recognized my trip and I was good to go. Highly recommend!

I have been booking my China train tickets thru Travel China Guide for many years now. I just recently returned from China and booked all my train travel with Travel China Guide. Their website is super easy to use, and their service and response time is amazing. Any changes that need to be made are done easily. They respond right away. I have full trust in this company. Extremely reliable and professional company. Book with them. You won't be disappointed.

We purchased train tickets across China from the travel china guide agency. The service was excellent, the response to every question was excellent. We arrived at our destination without any problems, and we traveled from Beijing to Hong Kong.

Impeccable organisation! The agency proved to be incredibly efficient: we booked the entire train itinerary through them and everything went perfectly. In addition to the trains, we also purchased tickets to visit the main attractions in the various cities we explored. Confirmations arrived quickly with instructions for use, making planning our trip stress-free. Professional service, communication with Cissy Li was clear with quick responses via email. Highly recommended for anyone who wants to travel with peace of mind.

I did a three week solo trip from Penang to Chengdu, Chongking, Zhangaigie. I travelled vie the trains and used the China Train booking service. They were excellent and very patient with me as I had to make a couple of changes. I even double booked accidentally on the same day and they contacted me so I could amend the dates. I felt as though they really cared for me and tried their best to make this a memorable trip.I found the trains excellent - some of the stations are huge, in fact Chongking is the biggest railway station in the world but it was easy to find me correct station, wait for my train to be called (luckily I could read the train numbers) then walked quickly to the right platform. The trains all depart and arrive strictly on time so do not be late!I am planning a new trip from Shanghai to Lhasa, Yunnan, as far as Malaysia -- I know I cannot use this service once I depart China.

Christina is always incredibly helpful and makes the booking of my business trips so much easier. Friendly, efficient and professional, I would 100% recommend!

Perfekt Service, better as in every flight Business Seat. The Conductor was very helpfull expect of language problem, but the translater helped a lot. I would recommend to share several kind of Food, as well some vegetarian alternative that everyone can have some meal. I always prefer to travel by train in China instead of Plane. The Business Lounge was also very nice. I love China and travelling with Train. Thank you for the best Service.

Although I did not go on a tour I had a great time in China. I did not have any problems getting onto the trains. I was able to get help from Chinese citizens who were willing to help where they could. One time I was worried I was at the wrong end of the station but the Chinese man told me not to worry. I followed him to the platform and he told me where to go. I just had to go along the platform to the correct # on the platform. Train came and no problems getting on. Thank you to all the Chinese people !!! I went by train from Beijing to HK with several stops for 3 weeks.

Bought roundtrip bullet train tickets Hong Kong to Guilin and weeks later had to change itinerary from Guilin to Shenzhen. CTG was prompt, efficient, and thoroughly professional in addressing all issues and refunded the difference. They put me at ease and I didn't have to worry. The trip went smoothly. Thanks CTG!

Took the overnight sleeper train from Shanghai to Hong Kong. From booking to boarding to the train trip to exiting, there were no problems. Very pleased with the whole experience.

Booked our seats for the bullet train from Shanghai to Beijing direct on the travel China website. Booking was super easy! Assistance at both of the stations was outstanding. Would highly recommend experiencing the bullet trains.

Booked the train train tickets acroos the country,including sleeper. ,all managed through email well in advance,good service,very informative and responsive.

I needed to get to Hefei from Shanghai so I needed to purchase a train ticket. It was pretty easy to do. The boarding of the trains was very efficient and easy to figure out even for a person who needed English translations to travel.

Bullet train premium first class was an amazing experience and a great service !!! You don't feel at all that you are racing at 300 plus km/hr . Shanghai is the most advanced city in the world , technologically , culturally and educationally as far as my experience dictated .

Travel China Guide offers an efficient, multi-lingual, and flexible opportunity to travel between China's rail-linked cities. I don't know where I would be without it for my trips around China!

first, the train station looks like airport, everything is perfectly arranged, waiting area, boarding gate and platform and everywhere is clean and tidy up. The train is amazingly clean and fast, although we travelled with first class carriage but the second class is well built and maintained. There is area that can improve such as the toilet and the food offered in the cafeteria. The staffs on the train did an amazing job especially the lady passed by with cart offerring tea and water.

Our trip around Xinjiang was by train. Ticket services provided by Travel China Guide save us a lot of time to get train tickets. Cissy is very experienced and professional. She is very efficient in handling all our train tickets (more than 10 trips), gave us good advice on some of the train trips. We got tickets for trains that we want. Overall our train trips are pleasant, thanks to Cissy. We have used Travel China Guide before and will definitely use Travel China Guide again with Cissy as our travel consultant

Good service and easy booking for a G train journey in China. All went well incl. prepayment and travelling that day from Shanghai.

The Trans-Mongolian (and Trans-Siberian) Railway is one of those adventures that brings to mind dreamy scenes of tundras, exotic oriental cities, churches with domes and babushkas, and passengers wrapped in fur coats. The railway is the best way to travel in the vastness of Inner Mongolia and immerse yourself in what is happening around you, from people's behaviors and events that you encounter for the first time in your life. Although the Airplane makes the same route in 3 hours, choosing the Trans-Mongolian is truly an adventure that one experiences once in a lifetime. Thank Travel China Guide for issuing tickets and prepare the whole trip.

I booked high speed train tickets with Travel China Guide for two trips in China in September. As always their service was exceptional. They contacted me to give me options and booked me on most suitable trains as soon as tickets were available. They are always very helpful and no fuss. Extremely convenient for planning trips in China.

This year, we’ve made 4 trips to China, traveling all over the country, for 3 months total. We have used CTG for all our many train tickets. Their website is easy to use (I think easier than Trip.com’s). Their service is excellent: When I call, they immediately answer, and when I email, they also answer quickly, sometimes within minutes. Cissy Li lately has handled all our train and attraction tickets, and has been great. Everything for us has gone very smoothly, without any major issues. The only minor issues we’ve had are 1) On 2nd class trains, we always request the side with 2 seats, but usually get the side with 3. This is probably out of their control. 2) Once, 2nd class train seats were sold out, so we had to buy 1st class - not a big deal.

Travel on the super fast train Shanghai to XiAn. Everything went smoothly. Thanks to you I let the train take the strain.

We booked all the train tickets and this service was perfect. During our travels we needed more tickets or wanted an upgrade. Service was perfect and very fast. Also good communication. I really recommend Travel China guide if you need train tickets.

We bought the train tickets through this company. The English support was very good, some of the questions we had were answered in a timely manner.

My experience using this train ticket booking system has been very easy and pleasant. Redeeming and using the booked ticket was also very convenient. The service is truly outstanding

Satisfy with Travel China Guide (Ms Cissy, very high professional). They take care about the needs and, if something change they try to help by going through diferent ways

Used this company to book my train tickets last minute before I then realised there was a later time to depart. Cissy Li the consultant I dealt with was extremely responsive and professional when I reached out to enquire whether it's possible to change tickets. Cissy immediately contacted us via WhatsApp and informed us in real time the steps to take to book and cancel tickets ensuring for a smooth change in the ticket process. The customer service is executed to the highest level and I would not hesitate to recommend them.

Very pleased with Travel China Guide, Cissy. Prompt response even on weekend when the date and time of the train ticket were sold out. Cissy emailed me so that alternative arrangement can be done in the shortest time. Refund on downgrading was also very fast. 3-4days.

Online advance booking of high-speed -train tickets from Beijing to Xi'an and back worked very well; fast response/service. Recommendable.

Booked train tickets from Shanghai to Beijing - everything worked perfectly and the instructions re checking in/finding the right station were very clear. On speaking to acquaintances in China - they advised us the tickets we got were very popular/hard to obtain, so I’m glad we used this service. Would definitely recommend

It was very easy to make train bookings on travelchinaonline website. Even when the train tickets are fully booked or seats are not paired together, agents will reach out via whatsapp to inform and propose recommendations.

This year again, we relied on Travel China Guide to book train tickets in China in advance, and we had an excellent experience. Everything worked perfectly, and the assistance for any questions was outstanding.

I booked multiple legs of my train journey through Christina, the website was easy to use and Christina's response was very quick and she even worked after the booking to ensure I was able to book the Class I requested. I suggest booking Business Class if it is in your budget, they know how to do it well in China! Thank you Christina!

Travelchinaguide (cissy) helped me and my family to buy all the trains and many attaction. Everything has been perfect and comunication, that is crucial, has been grate. Two trains were not available and Cissy proposed me valid solution. I absolutely suggest using Travelchinaguide to organize your next trip to China. Samuela

This was my second time booking HSR train tickets with Travel China Guide. The booking was easy and smooth. The travel consultant regularly updated the booking progress. I will be using Travel China Guide again for future bookings.

“This is by far the best service for traveling in China! I’ve used it many times, and it’s always outstanding. Huge thanks to all the operators, especially Maria Xue! Truly professional and reliable — highly recommended!”

Maria Xue is an excellent, reliable, and flexible agent. She handles every task with care and attention, making sure that nothing is overlooked. Her flexibility means she can easily adapt when plans change, and she always finds a way to make things work. Maria communicates clearly and quickly, which makes the process of making train reservations in China smooth and easy to follow. She is dependable, professional, and committed to doing her best for her clients. Whether the job is simple or complex, Maria approaches it with the same positive attitude and dedication. I can highly recommend her to anyone seeking a trustworthy and capable agent for making train reservations all over China.

As I went to China for the first time and on my own, I needed someone to help me with my logistics. On the site of Travel China Guide I found an opportunity to reserve tickets from Beijing to Nanjing and from Nanjing to Shanghai. The service was immaculate, the communication was brilliant, the level of stress on my part - very low. I just received the tickets after they were issued. A big thank you to Christina who handled my order. And highly recommended!

Excellent service of release of tickets for the trains (Beijing West - Xi'An North, and Xi'An North - Beijing West). Everything was delivered through mail without inconvenient.

I travelled to China in October 2025 and planned a self-guided circular tour by train visiting Shanghai, Hong Kong, Chonqqing, Xian, Beijing and returning to Shanghai. As the official National Chinese Railways website only opens bookings 15 days before travel, I needed to ensure that my plans ran smoothly, so booked with this company because of the highly positive feedback. I can now add to this, and can say that all my rail travel went exactly according to plan. Obviously, because the company is based in China, there is an 8 hour time difference, but replies to any queries always came within 24 hours. I have absolutely no hesitation in recommending this company.\nSeparately, I will be leaving feedback about my Xian guided tour where my guide, Carol, was extremely knowledgeable , organised and friendly.

I had to make a couple of changes in my train to Tibet and they were extremely helpful and available! Totally advisable service

The customer servive very fast respond to settle our problem. We had last min change our plan, they fast help to change the timing.

I have travelled with this company for over 10 years all throughout China. They deliver speedy and consistant service. Replies are very quick . Thoroughly recommend to everyone travelling for business or pleasure

The booking system is easy to understand. The team were very responsive when I had a change in plans, and helped to organise refunds. They were very helpful in providing receipts so that we could claim expenses.

The staff of Travel China Guide were extremely efficient and professional in their communication and assistance. They assisted me with pre-booking bullet train tickets for my family trip and did so promptly – as soon as bookings were open, they immediately did the booking and secured my desired train tickets. Their updates were also very prompt, and they kept me in the loop pertaining to my bookings. Having found and engaged their services was indeed a blessing! We shall definitely engage Travel China Guide again when we visit China soon.