I used TCG for train tickets. Our travel consultant, Cissy Li, communicated clearly throughout the booking process. The train ticket system is not easy for foreigners but their service makes it easier and is worth the fee. TCG is the way to go!

One tip in general, double check what type of train you are booking. The bullet trains are fast and comfortable. However for our trip to Zhangjiajie we booked slower and crowded trains. These were the only ones available but it caught us off guard.

Booked train tickets from Macau (Zhuhai) to Guangzhou and from Guangzhou back to Hong Kong using the Travel China Guide service. Was easy enough to organize, relatively cheap and the entire travel plan went off without a hitch. Also didn't have any issues boarding the train (using our passports as tickets), seats were allocated beforehand (with enough room for luggage) and travel was pretty comfortable (in 1st class cabins). Would recommend using them for booking trains throughout China (alternatively can book using the China railways website, but we found this a bit more confusing, especially with finding appropriate inbound/outbound stations).

?i use this organization since long years to book my China inland train tickets. They are quick , efficient, and have a friendly app to use

We booked our train tickets through the website. It was easy to use and the fee for doing so reasonable. We got an email back closer to the time that several of our preferred train times were unavailable so we were able to rebook on other suitable ones. I’d use them again.

I used the service to book bullet train tickets. The service was easy to use, and queries were dealt with quickly. It took the stress out of my foreign travel.

Travel China Guide did a great job in helping us book trains to move among cities in China. Even when we had a train cancellation, they helped us straight away and solved every single issue. We strongly recommend Travel China Guide.

We book the train ticket from Kunming to Lijiang. The website is easy to use. It is more comfortable to book the train ticket via the Travel China guide website.

Bullet train booking - it was difficult to book it on the official train website so we contacted you. Best idea ever! All the process was very smooth and we had no problems at all at the station. Totally recommend.

We planned our 3 weeks in China starting from Shanghai to Beijing covering the Yellow Mountains (Huangshan), then short yangtze cruise at Yichang, the onward to Yichang, Chengdu, Xian and finally to Beijjng. We took lots of trains including 2 sleepers and bookings were made by travel china. Their service is excellent. The train websites were easy to navigate and the staff was very quick and responsive. Many thanks.

Amazing service, really helpful and reliable travel guide. They were proactive in helping me secure the train timing I needed, and reached out to confirm via email. Thank you!

Train Tickets were issued perfectly, contacts have been managed via email and in excellent english. I reccommend this service

Very attentive people, they helped me. Especially Mrs. Susanne Yang

Wonderful experience.
We bought train and attraction tickets through Travel China Guide and never had any issues. Our contact Maria was very kind and professional supporting us both via email and WeChat when we were in China.
Highly recommended!

Very easy to book the train tickets for you, especially when it's holliday in China. We booked 5 speedtrains, for 2 there was no more place and they booked an alternative.

They helped booked our train tickets. They reply fast and provide responses even though I only purchase two tickets. Highly recommend them

Always great in getting me the train tickets, making last minute changes, etc. Highly recommended. I’ve been using them for years.

I cannot recommend highly enough especially Marie xue who has answered endless emails and made endless changes and been hugely helpful. Booking trains in China is incredibly difficult and she booked 7 different routes for us four. Thank you so much

We just booked a lot of train tickets with them and it worked very well. The communication was easy in order to solve any issues. All trains were on time as expected and no need to print any ticket(your passport its linked to the ticket).Its recommended to take the 1st class to do it more comfortably, at least for us with a baby. Sometimes the 1st class it's not available, so they will suggest you the 2nd class that is ok too. My recommendation is to tell them that if there is no 1st class to take 2nd class automatically in order to don't have any problem for tickets availability. After that, they will refund you the difference. Thanks for all!!it was an amazing trip!!!

It's amazing how well this organization communicates and arranges everything with perfection. We organized around 8 train trips with them. It's just perfect although it's quite challenging the way the logistics are arranged around bookings etc. So a very very big compliment and highly recommended!

Great experience. Maria made sure that we had our tickets and informed us how we could avoid te queues. That was really great in this busy season! We walked from our hotel within a few minutes to the alternative gate and got in easily.
Travel China Guide had not helped us only with booking these tickets, but also elsewhere in China and with train bookings etc. Yes, you pay a small fee, but according to me, it is totally worth it. Especially if things don't go as expected or of you need some inside information.

We do appreciate my family and me the effort and service provided by the team of travel guide China, we booked several trains tickets plus attractions with them, all was clear without any issues.
Thanks travel guide china

Great service! Thanks for all the great work that makes our trip so smooth. Will continue to use this service and recommend to anyone who needs it.

Great online support from the company. Communication was first class, friendly, prompt and understanding. Well done!

Did an excellent job in booking the train tickets and other activities I attended during my travels across China. Definitely recommend! Thank you!

Easy to navigate through the site & book train tickets. Cici was quick to respond & answer any questions we had.
Would use the service again.

Our family loves travel a lot. Travel China Guide provided the best services we have ever experienced. Maria and her team are responsible, and plan our trips carefully and take care of all the bookings during our two weeks trip in China, so that we can enjoy our time over there carefree. Thank you so much! We highly recommend Travel China Guide and their services.

I booked train tickets from Beijing to Shanghai for July 5, 2024. 4 business class were not available upon making the purchase; so I purchased first class seats (equivalent of premium economy on a plane). It was a smooth process - they emailed me the seats shortly.

The day prior to departing Beijing, I noticed 4 business class seats become available. I sent a WeChat and email. They responded back very quickly with the difference in fare (and it was correct as I cross referenced from other sites). I paid it right away and I was emailed the new seats right away. The entire transaction took around 2-3 hours (mostly waiting to get the seat confirmation). Because they saw we were a family of four, they chose appropriate seats for us as well.

I was very impressed with the customer service. I will be using them when I return for further train tickets as well as tours.

We booked our flights to China and planned to travel around the country. The best way to do it is by train. The team from Travel China Guide, specially Ms. Cissy, helped us book the trains. The way how China schedules trains are a bit different from some Western countries. Due to that fact, and because they only confirm tickets two weeks before the trip, we had to change some of the plans. Ms. Cissy guide us through the process and even suggested some connections. I totally reccomend the service!!

Train tickets easy to order & use at the train station - no issues - great service & communications! Thanks again for the easy experience!

Bought two train tickets from them to go from Beijing to Hohhot and back. The service was nice and easy with 0 problems. We entered the station by simply showing passports. Recommended.

Booked China high speed railway tickets twice online with China Travel Guide. Smooth & simple transaction. just scan our US passports for the e-tickets at the gate and we were good to go.

Travel China Guide provides efficient and excellent services to make things easy for travel in China. I booked my train journeys through Travel China Guide, and everything worked perfectly. They are friendly, provide good services and quick responses for your requests/questions.

I will use their service again in the future and I’ll also recommend travellers to use Travel China Guide service to book your travel in China.

We book the bullet train from Kunming-Dali-Lijiang-Kunming. We enjoyed the ride from bullet train which help us to move around the 3 cities.

Travel China Guide provides efficient and excellent services to make things easy for travel in China. I booked my train journeys through Travel China Guide, and everything worked perfectly. They are friendly, provide good services and quick responses for your requests/questions.
I will use their service again in the future and I’ll also recommend travellers to use Travel China Guide service to book your travel in China.

Cissy Lee at Guide Travel China was excellent in arranging bullet train tickets for me and my daughter when travelling from Beijing to Zhengzhou where we were going to be based for a couple of days. She kept me fully informed of any changes suggesting suitable alternatives when necessary. Really helpful as I was not sure how to book these as it was my first time in China.
Would thoroughly recommend her services to any first time travelers who are interested unsure about making travel arrangements.
Best wishes from Colin and Ciera

Cissy Li, the Travel Consultant who helped me to book the High Speed Train tickets during my China trip in May/June2024, was amazing. She is very responsive, her written communications are very clear and she made very good recommendations as well on the train schedules. Thank you and well done, Cissy !
I will continue to make ticket and travel bookings via Travel China Guide in my future trip to China.

I had an excellent experience with travel china guide. I booked lots of trains and various entrance tickets. I dealt with Christina Zhao, who was always very polite and patient as my plans changed several times. The train tickets are only released a few days before and she always managed to get my train of choice, with one exception, but the next one was only something like 15 minutes later. She managed to get all the entrance tickets. In many cases, unbeknownst to me and her, it wasn't necessary to prebook as there weren't huge queues, but I think for the Forbidden City it was probably essential, not that there was an enormous queue for tickets as most of the Chinese tourists must have prebooked and just entered with their Id cards, but because they only allow a certain number of people in a day. Anyway, as I say, totally satisfied, and I wouldn't hesitate to contact them again the next time I'm in China.

We used the agent to purchase high speed train tickets for us.
The process went smoothly. The agent has reached out to us immediately after our reservation, then after the tickets were issued. They have also provided detailed instructions. All arrangements work as expected like a charm.
What a release of stress for your first train ride in China using a foreign passport.