II booked the Beijing to Ulaanbaatar train through Travel China — a very specific international train journey that only runs once a week and takes around 31 hours. Christina helped me with everything from the very beginning. There was a lot of personal contact throughout the process, and she always made sure to reassure me and answer my questions. When it turned out that my hostel was unwilling to accept my train ticket, Christina immediately started thinking of solutions and even offered to personally bring the ticket to me. In the end, I changed hotels at the last minute and everything worked out perfectly. When I boarded the train, I was even more surprised to discover that, as a solo traveller, I had an entire compartment to myself! Christina did an amazing job and made the whole experience feel easy and stress-free. I would absolutely recommend booking through Travel China. Thank you so much, Christina!

Christina, you are an angel. Keep your wings fluttering and halo shining brightly to help guide others to the light of a perfect solution to an urgent booking request on September. I informed Xian immediately once I received a copy of the E-ticket and the meeting time was confirmed just like that. Super-efficient and Xian was very happy. Nobody's time and energy was wasted. You and Travel China Guide made my week! And Christina, much obliged for the extra effort you made to book the tickets for the "16-Hour Hong King Turnaround" on August 23 for my China exit-reentry to satisfy my M-visa 60-day requirement. To keep you up to speed, the newly installed machines at China immigration are working much better. The immigration personnel were very helpful, patient, understanding, and polite with other foreigners who were not familiar with the digital processing that replaced the paper forms about 6 month ago. Blessings Steve

We booked the key train journeys for our independent trip through Travel China Guide. Of course, you can do this without an agency, but there were some trains we wanted to book for specific times, and Travel China Guide helped us perfectly with that. When we were put on the waiting list just once, the agents found a solution. We were kept fully informed about everything in a transparent manner. We are very satisfied and recommend that anyone who needs key train connections do the same. The service charge is well worth it. Thanks to the team!

Excellent, fast, accurate and efficient attention, service, and the right tracking. For long time (years) working together. Every time improving. Thanks for your kind support and help. Best solution (changing trains, flights) when unexpected events happen, and offering the best ecconomic proposal

Excellent service for booking trains, smooth, easy, non-complicated, precise in giving all necessary (digital/electronic) documentation needed to pass the gates and find the train, carriage and seat at the right time. I have traveled around half of China and they made it that much easier.

Not a review about a Tour, but our experience with Travel China Guide, in relation to our Chinese rail journeys. This was our first trip to China, and we were getting confused particularly in the big cities (Chengdu, XiAn, Beijing, Shanghai) which station we depart from on a journey and which station we'd arrive at. A mail sent to TCG resolved the situation, I let them know where we were staying, the date and times we wanted to travel and where our destination was to be. They responded quickly with our ideal itinerary with alternatives. Rather than wait until the 14 day window opens for ticket purchase we decided to book direct through TCG, we had two First Class and a Business Class journey. The details of our trains arrived by email in plenty of time with guides on how to negotiate security and what to expect in the stations. It was all perfect, and though we are well travelled, took a lot of the stress of finding routes and stations away from us, allowing us to prepare and plan for our trip safe in the knowledge we were going to get between cities. On each journey day, everything worked like a dream, access to the stations, passports, etc etc we 'd been well briefed on what to expect so the trips were easy. I guess you 'could' do all the work yourself but allowing TCG to do it for us made the holiday that much easier. A special thanks to Maria who responded to my queries quickly, precisely and with good humour.

Travel China Guide handled the purchase of our train tickets from Beijing to Ulaanbaartar. It was easy communication and prompt service, they even delivered out tickets to our accommodation. Stress free. Great service. Thanks very much to Iris.

Used Christina and the team to help me with train tickets for a trip through Gansu. Could not recommend them highly enough , nothing was too much trouble and kept me updated with all changes and checked in routinely to make sure everything was going well. Highly recommend!

Travel China Guide has been most helpful in my China travel itinerary with courteous and professional service. Great communication and follow up help in after sales needs in China.

We booked several China train tickets via Travel China Guide. All went well and we got all the tickets as requested. Great and fast communication. Would definately recommend this agency. Especially if it is your first China experience!

The company was very responsive and flexible. We booked a complex, multi-day train route across China, and the operator helped guide us through it. We also had a last minute change of plans and they quickly accomodated us with a refund. Would definitely book through them again.

I have been working with Travel China Guide for many years whenever I visited China for vacation. This time round they helped me with train and museum tickets in South of China, including Guangzhou, Yangshuo, Leshan Giant Buddha, Chengdu, etc. The consultant (Maria) was always present and very helpful. My wife uses Trip.com to book tickets, and they are probably slightly cheaper (lower commission), but I am comfortable paying a bit more because I know I get a superb service.

Travel China Guide was terrific. Maria kept me informed at each step of the booking (train tickets are only available two weeks ahead of time, so she had to stay on top of things from the time I asked for the booking until the tickets could actually be bought). When tickets were finally available, she let me know my options, and made sure to reach me even though I was already on the road with limited internet access. When I had to cancel a reservation later on, Maria handled that smoothly and promptly, sending me a refund that I hadn't expected. I'll happily work with Travel China Guide again!

We travelled by high-speed rail from Beijing to Rizhao West and back in June, and Christina from Travel China Guide handled all our train ticket bookings. This was the second time we had worked with her, as she had also arranged our tickets for our China trip in January. Christina was absolutely efficient and genuinely helpful throughout the booking process . She kept us updated and offered valuable advice, which made everything completely stress-free. We were thus able to simply relax and enjoy our holidays without worrying about train tickets. We’re travelling to China again in September, and Christina will once again be booking our high-speed rail tickets. We highly recommend Christina and Travel China Guide to anyone planning train travel in China.

I would like to give 5 Star highest recommendations to Travel China Guide! I booked six trains around Lanzhou and Zhongwei in China and everything went smoothly during my two week trip. I did not take the last train I had scheduled for early morning departure from Lanzhou XiTrain Station because I decided to take a taxi directly to the airport. Ms. Cissy Li was a most gracious and helpful contact at Travel China Guide.

Booked tickets Shanghai to Wuhan and Wuhan to Beijing. First choice train out of shanghai couldn't be ticketed but they gave us a similar option with only 15 minutes difference in departure/travel time. Had to change tickets for 3 travellers on second leg. Called and talked with a representative (in English) and everything got sorted perfectly. Price refund arrived in ~3 days. No hassle whatsoever. I have booked with them many times in the past and will continue to do so.

I traveled to multiple cities in China with a large group of family (9 people total), so you can imagine the nightmare of booking train tickets for everyone to sit together. The train stations in China are massive and the movements of so many people coming in and out can be very daunting. Yet, Cissy went above and beyond to make sure that all family members are seated together. Her staff went the extra miles to ensure that we got the best tickets at the earliest possible. If you want someone to take care of logistics for you (language barrier is huge!), contact Cissy. The dedication and attention to details are incomparable. I know exactly who my first point-of-contact will be when I visit China again next time.

Everything went as planned, one timeslot wasn't available, but got on 1 hour later train. Also missed a train due to taxi driver taking me to wrong station. Got taxi to right station and they exchanged ticket for later train at NO cost. Perfect

We had a nice tmbooking at via TravelChina from our trains from Shanghai to Nanjing and Nanjing to Beijing. Fast and easy booking beforehand, nice and convenient teip with our seats next to each other. Just had to show our passport as train tickets two times. I would book my train tickets with travelchina again every time

Booked train tickets and some entrance tickets with Travelguidechina. They gave excellent service with reasonable booking fees. This is the third time we have used them and will do so again when needed.

TRAVEL CHINA GUIDE delivers again! I had a good experience using Travel China Guide when I visited China in May and decided to use them again this time. This tome, I used the company for organising a private tour in Yunnan and to book my train rides along the way. Maria Xue who assisted me previously with my train bookings and changes was great again this time. She helped monitor the availability andkept me posted along the way and got us the tickets we wanted. Sabrina Hao was very patient with my requests and changes for the private tour. The guides and driver they assigned were very knowleadegeable and professional. They took care of all our needs and more. They were flexible with our changes to venues and timing. Advised us the timing to avoid crowds and stayed later with us as well. Sally was our guide in Dali and Shaxi. Jimmy was our guide in Lijiang. They even told us which places had cleaner restrooms that we should use ; ). Mr Xu was driving us around the whole time and made good restaurant and food recommendations. They certainly gave the tourism industry a good name!

We booked train tickets with Travel China Guide consultant Ms. Cissy two months advance prior to our travel date on from 8Jun2026. From Guizhou to Shenzhen. We received our tickets once the railway system release tickets for sale. We are happy to deal with Travel China Guide and the staffs are very helpful, efficient, reliable, diligent and excellent service. Thank you so much, Ms. Cissy and fellow colleagues.

Booked many times my bullet train in China with Cissy she was professional and excellent service. Highly recommended if you are would like to book bullet train in China with her. Visit www.travelchinaguide.com

This year I was travelling with 16 students in China. TravelChinaGuide booked the train tickets, but also the tickets for the Forbidden City and organized a half-day tour in Xi'an for us. Like in the last years, everything was perfectly organized. It made it not only easy to travel with such a big group alone in China, it made it possible. I am already looking forward to the next year's trip. A big thank you to TravelChinaGuide! 谢谢！

We booked our high speed train tickets for our trip in china. Everything went extremely smooth, great support and help, friendly employees and very reliable. We can highly recommend and and would use the service again!

The excellent train booking system of Travel China Guide is not only efficient but also incredibly reliable, making the time difference between China and UK almost negligible. I can always rely on Christina Zhao to find a substitute ticket close to my preference; done almost instantly and seamlessly. Even the tickets to places of interest booked for me deserve special mention. In addition, special concessions are always fully considered during my bookings, a foreign senior. Lots of cost savings! What more can I ask for, so 5 out of 5. Lastly the Li river cruise and Tang dynasty performance seats selected for me show Christina's ability to select the best for her clients. Thank you from the bottom of my heart.

We booked our train tickets via TravelChinaGuide (TCG) for our business trip. We travelled from Shanghai all the way to the East and North to be back to Shanghai after 1 week. It was all perfectly prepared in advance thanks to the TCG team. Even short-term rebooking went perfectly. I can highly recommend.

Having a dedicated consultant to oversee our train tickets order is definitely an outstanding service provided by Travel China Guide. We are fortunate to have Cissy Li as our travel consultant. She provided us with alternate options when train tickets that we want were not available so that our trip was not impacted much which we really appreciate. We will definitely use Travel China Guide to get train tickets especially when there are more than 1 train trips and strongly recommend Travel China Guide for train ticket service in China.

I used Travel China to purchase all of my train tickets. I scheduled seven different train connections in my month in China. I did not want to be waiting along my trip for bookings to open, so I sent my itinerary to Travel China. When bookings opened, they purchased the tickets for me, sending me the confirmations. Some of the routes changed, so they researched alternatives for me, booking different routes that met my needs. I will certainly use them again when I return to China.

We booked 4 high speed train trips with Travel China Guide and found the booking process easy. And when our selected tickets were unavailable, they went above and beyond to ensure we secured suitable replacement tickets. Many thanks to Maria and the team!

very impressed Maria organised the train tickets for us. She is excellence, and has handled so smoothly and made my trip much easier. I was able to enjoy my trips without worry. Many thanks Maria, will recommend her to anyone who need the train tickets organised.

The agency was very helpful in securing train and attraction tickets during a busy holiday period in China, when booking can be quite challenging. Everything went smoothly, and all tickets were handled without any issues. They also shared useful tips to avoid long queues at major sites. Highly recommended.

Outstanding services. Thanks to Cissy Li. Cissy is professional and handled our train tickets from Bejing to Xian, Xian to Shanghai as well as Tiananmen Square/ Forbidden City. It is very easy to use TravelChinaGuide online and very reliable. Cissy communicated with us expeditiously and professionally. We will definitely use TravelChinaGuide again next year. We strongly recommend them, ask for Cissy Li.

I am a US citizen and I applied for a 60 day visa through the Chinese Embassy. Part of the visa application process was to have a detailed plan of travel to include ticketed airfare, pre-booked hotel and other travel plans. Normally, train tickets in China can only be booked 2 weeks in advance, but I I am a US citizen and I applied for a 60 day visa through the Chinese Embassy. Part of the visa application process was to have a detailed plan of travel to include ticketed airfare, pre-booked hotel and other travel plans. Normally, train tickets in China can only be booked 2 weeks in advance, but I learned that I can make a reservation using China Travel Guide well in advance. This aided me in providing a comprehensive travel plan to the Chinese Embassy. My visa was approved and I flew to Beijing, with a plan to stay 3 weeks in Beijing and then take the train to Xi’an. Being that tickets cannot be issued until 2 weeks prior, I was keeping my fingers crossed that my advanced planning would work and China Travel Guide would do their thing. Sure enough, my tickets were confirmed on the date promised. I took the train from Beijing to Xi’an, then to Chengdu, then to Chongqing and finally to Zhangjiajie. Each time, China Travel Guide was right there securing the tickets for me. I worked exclusively with Cissy Li and and she would contact me with confirmation by email and Whatsapp. In the rare instance where my selected seat wasn’t available, she provided me with options that were suitable for my travel needs. Using the China Travel Guide for my train reservations made my travel through China easy and stress free. I am very grateful for their service and the work that Cissy Li did. I highly recommend theirservice. Thanks for making my travel through China easy!

I have been in contact with Cissy Li, the communication was clera, quick responses if there were questions and everthing was well arranged. We had a smooth trip.

We purchased one way train tickets from Beijing to Chengdu in April. For peace of mind, we contacted the company. Cissy Li at the company successfully booked the tickets that we wished for. We highly recommend Cissy and her company’s service.

We worked with China Travel Guide to organize train trips across China over 2 weeks. Working with Cissy over WeChat was super convenient to adapt bookings to evolving constrains, although we could not book all trains we wished for, especially to ensure that we would travel as a family of 4 in a single compartment in night trains. But we understand that this was beyond travel agency control. Overall, great experience!

My trip to Zhangjiajie is phenomenal with Travel China Guide. Everything was great prepared and well served. Guides are fantastic and know what they are talking about. They are also mindful of each details. I also booked all trains with them and they assisted me from start to finish giving me and supporting me with every changes China railway could possibly notify. Thanks to them we had our chinese journey a 5 star!

A very beautiful and exciting trip to Yunnan. Good and efficient HSR facilities. The beauty of nature and strong old buildings stand especially in the ancient city in all places of Shangri-la, Lijiang, Dali and Kunming. Cities and towns that are clean and the best for us are easy to get halal food for Muslims.

Booking the train tickets with Travel China Guide was excellent, fast and trustworthy services. also the communications were shift and helpfull.