Although I did not go on a tour I had a great time in China. I did not have any problems getting onto the trains. I was able to get help from Chinese citizens who were willing to help where they could. One time I was worried I was at the wrong end of the station but the Chinese man told me not to worry. I followed him to the platform and he told me where to go. I just had to go along the platform to the correct # on the platform. Train came and no problems getting on. Thank you to all the Chinese people !!! I went by train from Beijing to HK with several stops for 3 weeks.

Bought roundtrip bullet train tickets Hong Kong to Guilin and weeks later had to change itinerary from Guilin to Shenzhen. CTG was prompt, efficient, and thoroughly professional in addressing all issues and refunded the difference. They put me at ease and I didn't have to worry. The trip went smoothly. Thanks CTG!

Took the overnight sleeper train from Shanghai to Hong Kong. From booking to boarding to the train trip to exiting, there were no problems. Very pleased with the whole experience.

Booked our seats for the bullet train from Shanghai to Beijing direct on the travel China website. Booking was super easy! Assistance at both of the stations was outstanding. Would highly recommend experiencing the bullet trains.

Booked the train train tickets acroos the country,including sleeper. ,all managed through email well in advance,good service,very informative and responsive.

I needed to get to Hefei from Shanghai so I needed to purchase a train ticket. It was pretty easy to do. The boarding of the trains was very efficient and easy to figure out even for a person who needed English translations to travel.

Bullet train premium first class was an amazing experience and a great service !!! You don't feel at all that you are racing at 300 plus km/hr . Shanghai is the most advanced city in the world , technologically , culturally and educationally as far as my experience dictated .

Travel China Guide offers an efficient, multi-lingual, and flexible opportunity to travel between China's rail-linked cities. I don't know where I would be without it for my trips around China!

first, the train station looks like airport, everything is perfectly arranged, waiting area, boarding gate and platform and everywhere is clean and tidy up. The train is amazingly clean and fast, although we travelled with first class carriage but the second class is well built and maintained. There is area that can improve such as the toilet and the food offered in the cafeteria. The staffs on the train did an amazing job especially the lady passed by with cart offerring tea and water.

Our trip around Xinjiang was by train. Ticket services provided by Travel China Guide save us a lot of time to get train tickets. Cissy is very experienced and professional. She is very efficient in handling all our train tickets (more than 10 trips), gave us good advice on some of the train trips. We got tickets for trains that we want. Overall our train trips are pleasant, thanks to Cissy. We have used Travel China Guide before and will definitely use Travel China Guide again with Cissy as our travel consultant

Good service and easy booking for a G train journey in China. All went well incl. prepayment and travelling that day from Shanghai.

The Trans-Mongolian (and Trans-Siberian) Railway is one of those adventures that brings to mind dreamy scenes of tundras, exotic oriental cities, churches with domes and babushkas, and passengers wrapped in fur coats. The railway is the best way to travel in the vastness of Inner Mongolia and immerse yourself in what is happening around you, from people's behaviors and events that you encounter for the first time in your life. Although the Airplane makes the same route in 3 hours, choosing the Trans-Mongolian is truly an adventure that one experiences once in a lifetime. Thank Travel China Guide for issuing tickets and prepare the whole trip.

I booked high speed train tickets with Travel China Guide for two trips in China in September. As always their service was exceptional. They contacted me to give me options and booked me on most suitable trains as soon as tickets were available. They are always very helpful and no fuss. Extremely convenient for planning trips in China.

This year, we’ve made 4 trips to China, traveling all over the country, for 3 months total. We have used CTG for all our many train tickets. Their website is easy to use (I think easier than Trip.com’s). Their service is excellent: When I call, they immediately answer, and when I email, they also answer quickly, sometimes within minutes. Cissy Li lately has handled all our train and attraction tickets, and has been great. Everything for us has gone very smoothly, without any major issues. The only minor issues we’ve had are 1) On 2nd class trains, we always request the side with 2 seats, but usually get the side with 3. This is probably out of their control. 2) Once, 2nd class train seats were sold out, so we had to buy 1st class - not a big deal.

Travel on the super fast train Shanghai to XiAn. Everything went smoothly. Thanks to you I let the train take the strain.

We booked all the train tickets and this service was perfect. During our travels we needed more tickets or wanted an upgrade. Service was perfect and very fast. Also good communication. I really recommend Travel China guide if you need train tickets.

We bought the train tickets through this company. The English support was very good, some of the questions we had were answered in a timely manner.

My experience using this train ticket booking system has been very easy and pleasant. Redeeming and using the booked ticket was also very convenient. The service is truly outstanding

Satisfy with Travel China Guide (Ms Cissy, very high professional). They take care about the needs and, if something change they try to help by going through diferent ways

Used this company to book my train tickets last minute before I then realised there was a later time to depart. Cissy Li the consultant I dealt with was extremely responsive and professional when I reached out to enquire whether it's possible to change tickets. Cissy immediately contacted us via WhatsApp and informed us in real time the steps to take to book and cancel tickets ensuring for a smooth change in the ticket process. The customer service is executed to the highest level and I would not hesitate to recommend them.

Very pleased with Travel China Guide, Cissy. Prompt response even on weekend when the date and time of the train ticket were sold out. Cissy emailed me so that alternative arrangement can be done in the shortest time. Refund on downgrading was also very fast. 3-4days.

Online advance booking of high-speed -train tickets from Beijing to Xi'an and back worked very well; fast response/service. Recommendable.

Booked train tickets from Shanghai to Beijing - everything worked perfectly and the instructions re checking in/finding the right station were very clear. On speaking to acquaintances in China - they advised us the tickets we got were very popular/hard to obtain, so I’m glad we used this service. Would definitely recommend

It was very easy to make train bookings on travelchinaonline website. Even when the train tickets are fully booked or seats are not paired together, agents will reach out via whatsapp to inform and propose recommendations.

This year again, we relied on Travel China Guide to book train tickets in China in advance, and we had an excellent experience. Everything worked perfectly, and the assistance for any questions was outstanding.

I booked multiple legs of my train journey through Christina, the website was easy to use and Christina's response was very quick and she even worked after the booking to ensure I was able to book the Class I requested. I suggest booking Business Class if it is in your budget, they know how to do it well in China! Thank you Christina!

Travelchinaguide (cissy) helped me and my family to buy all the trains and many attaction. Everything has been perfect and comunication, that is crucial, has been grate. Two trains were not available and Cissy proposed me valid solution. I absolutely suggest using Travelchinaguide to organize your next trip to China. Samuela

This was my second time booking HSR train tickets with Travel China Guide. The booking was easy and smooth. The travel consultant regularly updated the booking progress. I will be using Travel China Guide again for future bookings.

“This is by far the best service for traveling in China! I’ve used it many times, and it’s always outstanding. Huge thanks to all the operators, especially Maria Xue! Truly professional and reliable — highly recommended!”

Maria Xue is an excellent, reliable, and flexible agent. She handles every task with care and attention, making sure that nothing is overlooked. Her flexibility means she can easily adapt when plans change, and she always finds a way to make things work. Maria communicates clearly and quickly, which makes the process of making train reservations in China smooth and easy to follow. She is dependable, professional, and committed to doing her best for her clients. Whether the job is simple or complex, Maria approaches it with the same positive attitude and dedication. I can highly recommend her to anyone seeking a trustworthy and capable agent for making train reservations all over China.

As I went to China for the first time and on my own, I needed someone to help me with my logistics. On the site of Travel China Guide I found an opportunity to reserve tickets from Beijing to Nanjing and from Nanjing to Shanghai. The service was immaculate, the communication was brilliant, the level of stress on my part - very low. I just received the tickets after they were issued. A big thank you to Christina who handled my order. And highly recommended!

Excellent service of release of tickets for the trains (Beijing West - Xi'An North, and Xi'An North - Beijing West). Everything was delivered through mail without inconvenient.

I ordered my train ticket through your agent. The changes of my tickets were taken care of through email smoothly. The train trip was pleasant. It was relaxing to travel with the train. The first class seat is roomy and there was enough space to store my luggage at the end of the cart. Instead the 2nd class seat was a little crowded and tree was not enough space to put my luggage away.

We used Travel China to book our train tickets between a total of fice cities throughout our Chkna trip. We simply send them our itinerary and they booked our train tickets when booking opened. For one of the directions train tickets were sold out but Travel China quickly contacted us and had an alternative direct connection available. At the stations we simply checked in with our passports. Everything went smooth!

We visited Guangzhou city, Jiangmen and Xiaolan. Wonderful trip especially the high speed train transport from Guangzhou station to Hong Kong Station was smooth

We bought our sleeper train tickets from Urumqi to Kashgar and our return train tickets from Urumqi to Turpan on the TravelChinaGuide website. We wanted to buy the Urumqi-Turpan-Urumqi tickets one day ahead, and as it is the peak season, it was difficult to find free seats. However, the TravelChinaGuide staff helped us to secure tickets for this trip.

We booked several train journeys through Travel China Guide. The process was easy, and we were kept well informed about the status of our tickets; they also provided clear advice about the formalities needed to actually get onto the trains. Although one set of tickets were sold out, the office quickly found an alternative and we were able to travel as planned. Highly recommended

The Team has all the friendly people working for clients. Very patient and details about each question that I asked. Great organisation skills. Also can book for us very quickly. I am glad they also send message for each booking 24 hours before as reminder.

Well trusted team.Bookings were confirmed exact time.Seat reservations were done according to my request .Happy tour.

Cissy Li of China Travel Guide has been my contact since mid 2024 to book HS train tickets for China trips. Most recent was Shanghai Wuhan return that went silk smooth.She kindly co ordinated with her colleague Sophie who arranged a day trip to 3 Gorges Dam from Wuhan that involved train and a car with an English speaking guide. Four of us enjoyed the visit that took a whole day of 12 hours from start to end Wuhan.Would highly recommend Cissy’s quality service for visitors to China

When I first traveled to China many years ago, TravelChinaGuide was one of the first tour services in English. They provided me with several wonderful custom tours. As I became more familiar with China, I have relied in them for booking train tickets and other support and they have always been 1000% reliable and pleasant. Special thanks to Vivi and Annie in that department!

I use these guys for all of my high speed train bookings when I'm in China. Sure, they charge a very small fee, but their website is easy to use and they take care of everything. If you want them to handle changes to purchased tickets, they do that too for a small service fee. Totally worth it. Great service.

Together with a colleague and 22 students we travelled around in China, visited some of the most important places of interest, but also attended a conference and met colleagues from different universities. Travel China Guide booked for us the highspeed train tickets and the tickets for the Forbidden City. Like always, everything was perfectly organized. If somebody had a problem I could always ask Travel China Guide for help. Thank you very much that you made such a great experience possible!

I purchased the business class speed train tickets through the website, the tickets were issued 10 days before the trip, excess was refunded back to my account. There were only 5 seats in the business cabin, comfortable and mostly quiet throughout the approx. 3 hours ride.

We booked several train tickets with Travel China Guide (at their website). Steps were perfectly explained. We booked tickets way in advance and paid in full and as promised closer to dates, we received our e-ticket numbers. No printouts necessary. Just scanned our passports at the ticket gate and we were through. Just needed to ensure all details were correct. We did make a mistake during one of our segments tho. A quick email and we got the details amended. All in all, we were happy with the train ticketing service and super glad that there was a reliable agent that could help us with our connecting journeys.

Our trip to China involved travelling by train to four widely-separated destinations. I booked all our train tickets with Travel China Guide. The ticket bookings were emailed promptly to me with all necessary details correctly and accurately entered. Our train journeys went very smoothly from start to finish. Travel China Guide offers very reliable service to tourists.

I was using Travel China Guide (TCG) for travelling around China on April-May 2025 and the experience has been great, reliable and very helpful. There's incident where the high speed train tickets were not available or fully booked, they would promptly contacted us to let us know the other options and then straight away make that booking to meet our needs (no hassle). We would recommend TCG and would use them again in the future.

We Malaysians family and friends (12pax) travelled in group satisfied on high speed train booked thru China Travel Guide.

Amazing 6 star service by Maria Xue. Highly recommended. She is always there to provide immediate support if needed. I only wish Maria could come to New Zealand to train our corporate travel agent!

On time and efficient. Staffs were very helpful and customer service was stressed to make sure everyone had a wonderful experience.

Travel China organised all my train trips for me, whilst I travelled around China. Every leg off my trip was booked with no problems at all. Tickets were sent to me before i left to go over to China from Australia, so i could print them all off, and have them on hand.If you’re looking for help to organise your holiday requirements in China i highly recommend this company to do it for you.

Booking was seamless, with all questions answered promptly, pleasantly and accurately. Train was immaculate and all train staff were excellent. Room left and arrived on time. The room on the on train was spacious, clean and very comfortable. Ulaanbatur-Beijing.

Most bookings were as requested and those that were not were just as good. All trips went very well with great service from the stations to the porters which were included in the price. All we had to do was get to the station and from the end station to our hotels. Would recommend this service to anyone traveling through China and wanting to do it by train.

Travel China Guide Tours was the best source for booking train tickets in China. I used another online travel agent but they failed to secure the tickets. I made several bookings with Travel China Guides and they came up trumps on each one. When I made changes, they were very responsive and able to solve the problem. Great customer service and nice to be able to communicate with an online provider by email for a change!

Excellent service. Rapid response. Even for a last minute request for ticket change/booking -- reached out via messaging to contact us as it was urgent (email would have been slower and there were only a few tickets left)! very impressive! Seamless payment and refund. Everything in English too!

Really conveniente and helpful at the moment of having doubts. It also allows to make the reservation of the tickets early.

Really, it is a pleasure and safely to work with the Comapny. Constantly updated and whenever any different option could happen they let you know giving your best chahnce. In my case Ms Cissy is the highest professional. She manages every situation with always succed. And when a refund must be done, it is inmediately proceesed.