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Travel China Guide
TripAdvisor Traveler Rating
Based on 6,059 traveler reviews
  • Oct 18, 2020
    Ivett V
    Weekend with my husband in Beijing
    We are so lucky to visit Beijing with our guide, Rocky. The 2 days were full with nice places and he told a lot of interesting stories about them. We got a little closer to know the Chinese history, in this way was much more better then only reading about them from the web or books. He helped us to choose restaurant to eat, made our staying in the big city more comfortable. An extra point: he took beautiful pictures with his camera of the places and us. This memories are much more precious than a bunch of selfie!
  • Aug 3, 2020
    sbH27A
    Terracotta Soldiers - WOW!
    An amazing day at the Terracotta Soldiers Xi'an. As normal when we travel in China, we used China Travel Guide to book our tickets and arrange our tour. Everything went smoothly from hotel pick up to collecting our tickets. Our guide for the day was Lily. She was extremely knowledgeable on Chinese history and we learnt so much. Lily's English was impeccable and she delivered her information in a most eloquent manner. As a foreigner living in China during these sad, difficult times, do not be put off by travelling within the country. We were made welcome by the people of Xi'an and I thoroughly recommend this city for a destination. Thank you to China Travel and to Lily for a very special day.
  • Jun 13, 2020
    Dileepan
    Review on a cancelled trip
    This review is based on my experience in interacting with Travel China Guide Tours and specifically the Travel Consultant, Emily Xin. We unfortunately had to cancel the tour scheduled during the upcoming summer vacation in July due to the ongoing cross border travel restrictions due to the global COVID-19 pandemic. However the professional service and responses received, starting from the initial exploratory emails back in January to the immediate refund of 100% of the advance payment upon the cancellation of the tour, exceeded expectations. Looking forward to rearranging this trip next year!
  • May 10, 2020
    Alfredo Eloy T
    I will go to China.
    If you read my title maybe you think "Why do you review if you did not go to China?"

    The answer is that I want to acknowledge the entire process of planning and canceling our trip due to the pandemic. I contacted Travel China Guide Tours on October maybe November 2019. I was lucky that my travel consultant was Lexi, a very professional, friendly and always ready to help young woman. All my questions and interests were answered within 24 hours. Incredible thing when we live on the other side of the globe. When our itinerary was excellent and we deposited 33% of the total cost, the Corona Virus emergency appeared.The company was at all times concerned about our trip and when we decided that we were unable to go due to this worldwide emergency, the tour was canceled and we were reimbursed with 100% of our deposit. Only a prestigious company is capable of serving its clients the way we were treated. I highly recommend Travel China Guide Tours and Lexi Yang their Travel Consultant. More
    If you read my title maybe you think "Why do you review if you did not go to China?"

    The answer is that I want to acknowledge the entire process of planning and canceling our trip due to the pandemic. I contacted Travel China Guide Tours on October maybe November 2019. I was lucky that my travel consultant was Lexi, a very professional, friendly and always ready to help young woman. All my questions and interests were answered within 24 hours. Incredible thing when we live on the other side of the globe. When our itinerary was excellent and we deposited 33% of the total cost, the Corona Virus emergency appeared.The company was at all times concerned about our trip and when we decided that we were unable to go due to this worldwide emergency, the tour was canceled and we were reimbursed with 100% of our deposit. Only a prestigious company is capable of serving its clients the way we were treated. I highly recommend Travel China Guide Tours and Lexi Yang their Travel Consultant. And I end by saying: I will go to China. Less
  • May 9, 2020
    AmyFVolk
    Cancelled due to Coronavirus but positive experience, nonetheless.
    We had business that was bringing us to, of all places, Wuhan, so we decided to bring our 16 year old and tour Beijing and Shanghai as well.

    I had no idea where to begin to find a tour company we could trust but I happened across Travel China Guide. Their mini group tour sounded perfect. We asked our business contacts to check the company out and they said they were legitimate. Emily answered questions promptly, given the 12 hour time difference. She was excellent to work with and we got very excited as our trip drew near.

    Unfortunately, the COVID-19 pandemic struck and we had to cancel our tour just a few weeks after wiring the entire balance due to China. To be honest, I wondered if we would ever see our refund, but Emily came through. Once again, her communication was excellent.

    We truly hope to make it to China at some point in the future and I will not hesitate to book a tour with China Tour Guide again.
  • May 9, 2020
    Sergio B
    Thank you Guys
    We had a complete itinerary Plan for our vacation trip to China.

    Unexpectedly the COVID19 showed off and all airlines and hotels started to doubt and our Plans did become uncertain and risky.

    Your Company was the first one in attend our solicitude and make a full refund, we really appreciate your warmth words and your prompt refund.

    No doubt is left in our minds to choose again a serious Company like yours as our first-hand experiences to discover in our next year travel to China.
  • May 8, 2020
    Natalie
    Trip Cancellation.
    The Travel Guide China team were incredibly helpful when it came to giving me my refunds. I was scheduled to travel to China in March, and I used them to book not only tours, but domestic flights and trains within China. Their website is really awesome,very detailed, and a really great way to plan a trip to China.I felt safe making my payments to them. Anyway I had to cancel,they were very prompt with their responses,and they were honest about the challenges they were facing. Not once did I feel ignored or that I wouldn't get my refund. They did their best to ensure that my queries were taken care of,and I received all of my refunds. I will definitely be using them again.
  • March 7, 2020
    Omar F
    Campitello, Italy
    THE BEST TRAVEL CHINA GUIDE
    I've just wanted to express my thanking for this agency notwithstanding I didn't used their services, actually I wanted to do it, in fact I booked a wonderful journey in China for next August.
    As all we know, in these days, the situation is a little complicated, I mean about this virus that it's spreading around the world. So last year in October I booked everything with this agency (train and some excursion) all paid. Since also the situation we're living in Italy is becoming critical, today I don't feel anymore sure to do this travel and I wrote them a messege because I wished to cancel my booking.
    In two days I received the refund of all I booked. This agency has proven to be the best I have ever used, higly professional, fast comunication by email and great love for their customers.
    I wanted to reccomend this agency because they deserve it, it's not easy to find out someone else as them.
    I hope everything will be better soon and I'll promise you that this is not a goodbye but a More
    I've just wanted to express my thanking for this agency notwithstanding I didn't used their services, actually I wanted to do it, in fact I booked a wonderful journey in China for next August.
    As all we know, in these days, the situation is a little complicated, I mean about this virus that it's spreading around the world. So last year in October I booked everything with this agency (train and some excursion) all paid. Since also the situation we're living in Italy is becoming critical, today I don't feel anymore sure to do this travel and I wrote them a messege because I wished to cancel my booking.
    In two days I received the refund of all I booked. This agency has proven to be the best I have ever used, higly professional, fast comunication by email and great love for their customers.
    I wanted to reccomend this agency because they deserve it, it's not easy to find out someone else as them.
    I hope everything will be better soon and I'll promise you that this is not a goodbye but a "see you soon " because that country has a plenty of mervellous place to visit and a very kind people to know.
    Thank you so much again.
    Never give up. Less
  • January 24, 2020
    stumpy1965
    12 Day Private Tour - Beijing-Pingyao-Xi’an-Harbin-Shanghai
    We have just completed a 12 day private tour booked through Emily at Travel China Guide.
    From the very start Emily was always very responsive to my endless questions and changes so that we could get the experience that we wanted to have. Thanks Emily for your professional service!
    Our tour started with 2 days in Beijing where we visited the Summer Palace, Temple of Heaven, Forbidden City, Hutongs and the Great Wall at Mutianyu - with a beautiful sprinkling of snow. Yes it was cold but nothing a few layers of clothes didn’t fix and there were no crowds. Almost had the place to ourselves - it was fantastic to finally visit.
    We then traveled by high speed train, after our guide assisted us through the checking in process, onto Pingyao. What a beautiful place! It was like stepping back in history. We stayed at a gorgeous hotel - the Yide Hotel, we had a courtyard to ourselves. Everyone was so lovely.
    We thoroughly enjoyed our time in this pretty place.
    Next we traveled to Xi’an and had the More
    We have just completed a 12 day private tour booked through Emily at Travel China Guide.
    From the very start Emily was always very responsive to my endless questions and changes so that we could get the experience that we wanted to have. Thanks Emily for your professional service!
    Our tour started with 2 days in Beijing where we visited the Summer Palace, Temple of Heaven, Forbidden City, Hutongs and the Great Wall at Mutianyu - with a beautiful sprinkling of snow. Yes it was cold but nothing a few layers of clothes didn’t fix and there were no crowds. Almost had the place to ourselves - it was fantastic to finally visit.
    We then traveled by high speed train, after our guide assisted us through the checking in process, onto Pingyao. What a beautiful place! It was like stepping back in history. We stayed at a gorgeous hotel - the Yide Hotel, we had a courtyard to ourselves. Everyone was so lovely.
    We thoroughly enjoyed our time in this pretty place.
    Next we traveled to Xi’an and had the pleasure of visiting the Terra-cotta Warriors, City Wall and the Big Wild Goose pagoda. Another city full of ancient history and wonders.
    Following Xi’an we flew to Harbin and visited the exquisite Ice and Snow festival, Sun Island Snow sculptors, the Zhaolin Ice Lanterns as well as the amusement park on the Songhua river - a lot of laughs were had! We have waited a long time for an opportunity to visit the Ice and Snow festival and was in total awe of it! Could’ve spent longer here to fully take it all in.
    We then finished our tour with a day in Shanghai.
    Overall we had a wonderful time with very professional and helpful guides. They all ensured our every needs were met, checked us into our hotels, transport and other activities we wanted to go to.
    We will definitely be recommending Travel China Guide and visiting China in Winter! Thanks for a wonderful itinerary and experience! Less
  • November 29, 2019
    Patrick L
    TravelChinaGuide provided the best tour experience we have ever had
    Everything about our tour was fantastic. From the moment we made our first inquiry throughout more than a dozen email message and phone calls, our TravelChinaGuide.com travel consultant, Abbey Cheng was delightful! Abbey was most helpful in answering all of our questions before the tour and even a few after the tour began. I can’t say enough about the excellent customer service Abbey provided before and during our tour. All of our TravelChinaGuide tour guides were outstanding. Ocean got us off to a great start in Shanghai, extending our tour day to help us understand exactly what the luggage limitations for our specific flight from Shanghai to Xian. Susan in Xian was so thoughtful, at one point it looked as though we would not have time for a meal Susan went out of her way to find snacks for us at her own expense! In Beijing Maggie was so accommodating! After adjusting our start date to allow my wife time to rest, we had a wonderful tour of the great wall. And then when my wife became More
    Everything about our tour was fantastic. From the moment we made our first inquiry throughout more than a dozen email message and phone calls, our TravelChinaGuide.com travel consultant, Abbey Cheng was delightful! Abbey was most helpful in answering all of our questions before the tour and even a few after the tour began. I can’t say enough about the excellent customer service Abbey provided before and during our tour. All of our TravelChinaGuide tour guides were outstanding. Ocean got us off to a great start in Shanghai, extending our tour day to help us understand exactly what the luggage limitations for our specific flight from Shanghai to Xian. Susan in Xian was so thoughtful, at one point it looked as though we would not have time for a meal Susan went out of her way to find snacks for us at her own expense! In Beijing Maggie was so accommodating! After adjusting our start date to allow my wife time to rest, we had a wonderful tour of the great wall. And then when my wife became very ill, Maggie changed our entire tour plan around to escort us to and around the International Hospital in Beijing. She even stayed with us and helped my wife through preliminary tests and x-rays as she had become very weak. Later Maggie would run out for food while my wife and I remained at the hospital. She even arranged for a taxi with her personal account when we had to make a second trip to the hospital the following day. We are so grateful for all Maggie did when our plans had to be adjusted. Less
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Travel China Guide
Traveler Overview Based on 375 traveler reviews
  • Jan 06, 2020
    Bob V.
    2 reviews
    Excellent trip with Travel China Guide
    Great experience! Guides were very knowledgeable, friendly and were outstanding communicators. Itinerary was followed expertly. Tour was well organized with a variety of experiences and attractions. One highlight was the home-cooked lunch in a Chinese family's apartment. Very nice lady and a fabulous cook! Other experiences, choice of hotels and restaurants were all first rate. A couple that I wasn't too excited about in advance turned out to be fun and informative beating my expectations. My tour was a great way to learn about China's past and present! Very pleased with my trip!
  • Nov 19, 2019
    Alan Stranex
    1 review
    Our Travel China Guide Tour was really great
    Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group. We were very comfortable with our dining and accommodation. The tour buses were comfortable and the drivers unintrusive. There were some surprises including the chair lift to the Great Wall and the Kung Fu Show. A nice "surprise" in Xián was the Tang dynasty music and dance show after a dumpling meal! Tai Chi and other activities in the City Wall Park were wonderful. I'll have to go back as I didn't quite master the use of chopsticks but we foreigners were usually provided with forks. When it More
    Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group. We were very comfortable with our dining and accommodation. The tour buses were comfortable and the drivers unintrusive. There were some surprises including the chair lift to the Great Wall and the Kung Fu Show. A nice "surprise" in Xián was the Tang dynasty music and dance show after a dumpling meal! Tai Chi and other activities in the City Wall Park were wonderful. I'll have to go back as I didn't quite master the use of chopsticks but we foreigners were usually provided with forks. When it came time to say Goodbye we were taken to a convenient spot for transport to the train station. Thank you Travel China Guide Tours for everything.
    PS Our Guides even e mailed us some special photos after the trip. Less
  • Nov 06, 2019
    Simarjot
    1 review
    Excellent Time in Beijing
    Booking with Travel China Guide Tours was fantastic. I learned about the city beforehand through their website, and was interested in the various tours they offered. Our consultant, Emily, made it very easy and comforting to book a day trip during our short stay in Beijing. Our tour guide, Kitty, was very helpful in guiding us through Beijing. She picked us up straight from the hotel, took us to the Tiananmen Square, Forbidden City, the Olympic Park, and the Mutianyu Great Wall, all the while explaining the wonderful sights we were seeing. We definitely couldn't have done it ourselves! I would absolutely book with them for another tour China tour. Thank you once again Emily and Kitty from Travel China Guide Tours!
  • Oct 24, 2019
    Jan Murphy
    1 review
    A great holiday experience in China
    This was our first experience holidaying in Asia and Travel China Guide Tours was there for us every step of the way. Right for the start the holiday was tailor made for us and we had the same rep helping us along the way, she was extremely helpful, replying to any questions or queries we had almost immediately, which was most impressive taking into account the time difference between England and China. The holiday lived up to our expectations and probably exceeded them, I was quite nervous visiting this part of the world but going as part of a guided tour was great. The hotels and restaurants were great, the tour guides looked after us well and were all very knowledgeable. I would certainly recommend them and would certainly book with them again.
  • Sep 20, 2019
    Tom Glaister
    1 review
    Magnificent China tour
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we did! Our itinerary was carefully planned, and went fully according to plan. Our tour coordinator, Vera Yu, assisted us with the itinerary, paperwork and documentation for arrival in Beijing, and even arranged to meet us in Xi'an.
    The tour was magnificent,although strenuous for me as a senior,and covered many of the sites and cities we had heard of over the years. Hotels were beyond our expectations, and cheap, from what we experienced in North America. Hotel meals were generally excellent but we More
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we did! Our itinerary was carefully planned, and went fully according to plan. Our tour coordinator, Vera Yu, assisted us with the itinerary, paperwork and documentation for arrival in Beijing, and even arranged to meet us in Xi'an.
    The tour was magnificent,although strenuous for me as a senior,and covered many of the sites and cities we had heard of over the years. Hotels were beyond our expectations, and cheap, from what we experienced in North America. Hotel meals were generally excellent but we preferred to eat in local cafes; this was much cheaper and not at all difficult as most cafes had pictures of their menus posted outside, and staff were always helpful. In fact we were sometimes overwhelmed with how friendly and helpful Chinese people are.
    On the Yangste cruise, where we were the only Westerners, several crew members spoke some English, and the public announcements were often repeated in English or the benefit of non-Mandarin speakers.This cruise was spectacular giving much insight into daily life in China, and culminating in the magnificent 3-Gorges Dam.
    In Shanghai we went on our own with a bus tour of the city, a river cruise, and walking.I must add that I felt safer walking a night in Shanghai than I have felt in many North American cities. The Shanghai Bund (river walk), night lights on the Huangou river, and the Shanghai tower should be on everyone's bucket list.

    I just wish we had more time available! Less
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