Nov. 16,2009 06:02 Reply

Mr.Shanks(Canada) said:

I lostRMB2,000.00 in hard cash either from my room B407 November 7 in Wuzhou Guest House,Shenzhen or at the Mcdonalds line up on Dongmen Commercial Street or in the taxi ride. I know it wasnt the taxi but maybe the Mcdonalds or the hotel as it was crowded at Mcdonalds and lots of people pushing past. I have read before going that Shenzhen is world famous for pickpockets--specially young girls.I cannot find email/fax numbers for Shenzhen Police Headquarters nor Tourism Managemnt office in Shenzhen. I complained to the hotel general manager,wrote to SHENZHEN NEWSPAPER. I believe that these crimes are known to the local police who know these thieves as they are routinely arrested and interrogated. Come on Shenzhen show your law and order side!I am poor teacher they robbed from!I cam eas friend philosopher guide from Canada to China

Aug. 28,2009 02:58 Reply

Mr.Tb(UK) said:

Hi

I wish I had this information when I went to Yunnan province last month. My wife decided that it would be best to go on a Chinese tour as this would save us alot of hassle with finding transport and hotels. We managed to get everything included as there are usually lots of hidden extras. The original price for our tour was 770rmb but we ended up paying 1350rmb each and made sure that all the trips were included on the contract. Lots of the people on our bus hadn't done the same, so they either had to pay the extra cash or sit on the bus for hours waiting for the rest of us to visit the sites. Our tour operator told us that the hotels would be equivalent to 3 star. Only one of the hotels we stayed in for the 7 days had a rating (2 Star). All the other hotels were back alley, bed and breakfasts. My complaints to the tour guide were ignored. We even spoke to the local tour operator in Li Jiang and he didnt seem too interested. We gave our tour guide a C for bad on the quality questionaire and he threatened all of us, that he wouldnt take us to the next destination if I didnt change to a B for good. My wife backed down and changed it. I am never going on a Chinese tour again.

Aug. 26,2009 21:59 Reply

Mr.Daniel Reid (Australia ) said:

Dear Yunnan Tourism Authority,

We have been coming to Dali Old City for several years, always spending at least 3 months
in this beautiful old town, one of the last in China. When I came, the biggest attraction
for me and my wife is NO CARS IN THE INNER TOWN. And especially no cars on
Ren Min Lu, which everyone who knows Dali agrees is the best street in town.
Now, cars drively constantly along Ren Min Lu, honking loudly at everyone on
the streets, as if the people on the street are chickens and dogs. Local motorcycles
race up and down the street, honking continuously, destroying the peace of this wonderful
street. We sit at cafes, and cars spit smoke into our coffee and food. We try to talk
while sitting on the sidewalk, and cars and motorbikes coming honking by every
few minutes.
This is a disgrace! There are signs on both ends of Ren Min Lu which say,
"Walking Street Only. All motor vehicles strictly prohibited to enter!"
But the police stand there and watch, smoking and talking, and doing nothing
to enforce the law, and to protect Dali Old City's greatest charm.
If you do not fix this, nobody except disco dancers and heavy drinkers
from Shanghai and Shenzhen will ever come back to Dali.
Daniel and Snow Reid
Australia

Jul. 3,2009 20:58 Reply

Ms.Chew(Singapore) said:

There is no official website where I can file a complaint against a Qinghai tourism agency. I went to qinghai lake trussed up like a chicken at the backseat of a van meant for carrying goods. I paid 80rmb in a recognized youth hostel- sang zhu youth hostel but still I received inhuman treatment for 14hours on the way and back to the qinghai lake. The driver and the agency claimed that the van was not overloaded, but the chairs were spoilt and the leg space was close to none. FOR 14HOURS, two singaporeans were trussed up like chickens when they paid through a legal and official youth hostel. THIS IS DISTRESSING! if the toursim board is willing to follow through this complain, the number to call is 13701224247. Complaints will continue.

Apr. 23,2009 01:49 Reply

Mr.Fuah Foo Chuan(Malaysia) said:

Dear Ms Evelyn

I tried to send a complaint to the email address zfzd@scta.gov.cn but was not successful. I tried to send it twice yesterday.

Is there a problem with your email server?

Fuah Foo Chuan

Apr. 20,2009 22:12 Reply

Ms.Fuah(Malaysia) said:

Hi,

I will like to have the email address of the Complaint Dept for Sichuan Tourism Board.

Thanks and regards
Fuah