China Vacation Reviews and Feedbacks From Our Clients

Below are some feedbacks and reviews from our valued clients who traveled China with us. TravelChinaGuide has obtained the permission of the following guests to publish their comments and some clients' contact information.

Please feel free to contact them with your questions or comments. Our customer team wishes you have a good time with our honest and personalized services.

Dear Irene and Frieda,

Thank you for your email following up on our fantastic tour of China.

We both loved the tour and would highly recommend it to our friends. There is no doubt that if we travel to China again in the future, we will be delighted to choose your company.

We provided feedback to each of our guides on the individual stages of our tour; we trust that you have received that feedback which indicates:

1. our highest praise to your guides, and
2 their high standard of English language and?
3. excellent knowledge of the various sites we visited.

Our tour guides Cindy in Beijing, Phoebe in Xian and Jandy in Shanghai were all fantastic. they all looked after us very well and made sure we we enjoying everything.

All the drivers were most helpful and courteous and did a great job of negotiating through the busy traffic, driving safely. The cars were always clean with bottled water provided.

We loved your itinerary, there were so many highlights, too many for me to write about now. Suffice to say, we loved your program in Beijing, Xian and Shanghai. You will read in our report from Shanghai that we gave to our guide, that we would recommend that you add perhaps another 2 days in Shanghai, so that you can visit the water towns (Huangzho/Suzhou) and have some spare time to enjoy shopping in Nanjing road. ?We think that would be a worthwhile addition to your program.

We thank you for your very efficient service as well. You were always very quick to respond to any queries that we had and that gave us great confidence in your company. Indeed, that confidence turned into reality with a highly organised, professional tour which would rate as one of the best tours we have ever undertaken.

Jenny and I are happy to have these comments placed on your testimonial page but would prefer not to have our email address published.

Thanks once again for providing us with a tour of a lifetime.

Well done!

Regards

Jenny and John

Overall, it was very good. Although, we thought that the program planned in Beijing was very tight and didn't allow enough free time to do some shopping within Beijing. Xian part of the tour was a lot more relaxed and had ample free time in between compared to Beijing. Shanghai part of the tour was very short. It could have done with an extra day like the other cities. We enjoyed the Acrobat show and the Tang Dynasty show. Maybe the Kung Fu show at the Red Theatre could be an optional show for Beijing if people are interested in this.

The meals were generally very good. But, we did not enjoy the meal at Xian airport. The food on 2 occasions were not that good. We would have eaten the airline food from Beijing instead if we knew that the food at Xian airport was not good. Also, the meal we had was not the same as the tour program.

The dumpling banquet at Xian was most enjoyable and was one of the food highlights. In relation to the Peking duck, it would have been nice to have an explanation about the history of the Quanjude duck, that this has been served in the late 1800s particularly for people who have never had duck served this way before. If possible, have the duck served before the other dishes rather than the other way round. Just to improve the dining experience.

The guides all performed well. Xian guide Zhou li(?) was our group's favorite. The cars/vans were clean and driver service was great. Please forward our thanks again to the drivers, we really appreciate their help in making our tour a great success. Xian guide Zhou li(?) was very nice and knowledgeable. She was flexible in her approach and very friendly. We really appreciate her professional approach and caring nature.

I will forward some photos to you shortly. Thank you for your great help for arranging such an excellent holiday for us.

Thank you for your message & we apologise for not having emailed your sooner. We have been very busy since our return.

You may put the following comments in the feed back column on your website but do not publish our email address please.

Thank you for a wonderful trip. We were very impressed with the assistance and patience you gave us to plan the trip which allowed us to evaluate several options. The trip was most professionally arranged. All your guides were very prompt, helpful and knowledgeable of the tourist sites we visited and most importantly, about the cities, people, industries and history of their area. We had no problems talking to them as they spoke and understood English very well. The Hotels, meals and vehicles you chose were all of the highest standard. We will certainly recommend Travel China Guide to our friends.

As we said all the guides were excellent, meeting us, booking us into the hotels and taking us around each area. There was little difference between any of them. If we have to chose then, at Guilin Jessica had a very easy and friendly personality. At Chongqing Judy was very helpful and very knowledgeable on your later history. But they were all excellent and friendly.

The food was all good. As we told the Holiday Inn in Guilin their dining room lacked atmosphere where we sat. It was just a big square room but the food was very good. On the boat on the Li River, although not up to the quality of some of the restaurants is was quite good for the circumstances. We enjoyed sharing the meal with some Japanese tourists & although communicating was difficult we still made friends with them. We found the restaurants on the street more enjoyable and had more of a natural atmosphere. The drivers all good and obliging and the cars kept very clean.

Regarding the trip on the Regal China Jeannie overall it was enjoyable and the food was very good and the service in the dining room excellent. As you said the cabins very small. They were kept very clean but we thought that during the day they would have been turned into a seat on one side as that was how the cabin is constructed.

The attached photos are compressed. If you want any originals, contact me & I will send them

Thank you very much for the Birthday Cake. It was completely unexpected and very enjoyable..

Again thank you for a well organised and very enjoyable tour.

Hugh & Helen Hamilton.

Hi Lorna at Travel China Guide,

May we offer full compliments on your Travel Service. The Guides, the Service and the Itinerary were all excellent.

This was our third visit to China and should we be able to come again in the future we would certainly not hesitate to use your service again or to recommend it to others.

All meals arranged by Travel China Guide were excellent. The Farewell Dinner Dinner at the Wang Bao Restaurant excellent.

The Guides used were excellent and gave us an informative journey. The language of the tour was English and the Guides were most proficient.

Obviously it is hard for us to develop a proper knowledge in such a short time, but the guides were very good and certainly did their best with our sometimes difficult questions.

Drivers and cars were excellent. Clean and comfortable.

Certainly we are happy for you to use our comments of you wish and yes, I will attach a photo of our group with this email

Overall we would like to thank Travel China Guide for a thoroughly enjoyable trip to Shanghai. We wish it could have been longer, but perhaps we can come again in the future and yes if that should be possible would most certainly use your company again,

Congratulations - Well done!

Yours Sincerely,

Jean-Francois & Maureen Hegy

Hi Maggie/Ruby,

Firstly, thank you for all your work in organising our trip to China. It really was a trip of a lifetime, so thanks for all your efforts.

I'd say that the time spent at sightseeing spots was just about right. There were some sights (ie Great Wall, Terracotta Warriors, Li River) that I could spend weeks at, yet having a few hours there was enough time to take in the incredible views.

I thought the food was great, both at the hotels and the restaurants we were taken too. I love Chinese food, and thought the variety on offer, made sure that we never got bored. If I had to pick a favourite meal, I think it would be the hotpot in Xian - I've never tried it before, so it was a fun new experience, and very tasty!

All the guides were excellent, and in a way I felt they reflected the cities they were showing us. Amy in Shanghai was young and vibrant, and full of pride and knowledge about her home city. Rebecca in Guilin was lovely person, she seemed really laidback, yet also had great knowledge of the local area. As our group was smaller on this section of the tour, she took time to make sure each of us had all of our questions answered, she really knew her stuff! Likewise Echo in Xian, she reeled off so many details about the History of Xian, that I couldn't take it all in!! I think in Beijing we were so lucky to have David as our guide. All the other guides were excellent, but David just went that one notch higher. He was very informative, yet kept it so interesting by adding in anecdotes relating to the history of Beijing. He had a great sense of humour, and seemed to take extra care over every member of the group. This guy is a real star and I can't sing his praises highly enough.

The drivers/minibuses were great too. At times the traffic in the cities looked chaotic, yet for us passengers it seemed easy, as our drivers skilfully manoeuvred their way through the traffic.

If I had one criticism of the trip (and this may sound strange), we were looked after too well. The amount of food on offer was at times embarrassing - yes I did put on weight! Many of the restaurant staff would treat us like royalty, constantly topping up our drinks and making sure everything was perfect for us. While it's the best service I've ever had, it was almost too much at times. many of the attractions we visited had big queues, yet we always managed to bypass these. Again this is great, but towards the end I was feeling guilty, and undeserving of the preferential treatment!

My main concern before this trip was whether TravelChinaGuide actually existed, and felt nervous handing over my money to a company I knew nothing about. Because of this I don't mind you using my email address for others to contact me. Rather than using my work address, please use the following address: g_j_robinson@sky.com

Many thanks again and best wishes.

Gary & Dawn

Dear Maggie Ye/Ruby Zhao - Travel China Guide,

We are finally home and settled and miss China. We had a wonderful trip! We really enjoyed your country, its people and all you have to offer as a growing nation. Everyone was friendly and helpful. As an extensive traveler I find this is not always the case but would recommend China and travel there to anyone interested.

We had a wonderful hotel (Spring Garden Courtyard). We felt that we got a small taste of everyday China by not staying in a big multi-storied hotel. The hotel was decorated in a more cultural style than would be found in chain hotels. All the staff at the hotel were helpful and courteous. We had an opportunity to make dumplings and try calligraphy. The courtyard was beautiful and we could sit and drink tea and enjoy the sounds of the local area.

Our Beijing tour guide (Zhang Li Li) was a pure joy. She was always smiling and helpful. Her English was excellent. When we had questions she always had answers and helped us find the things we needed. My daughter and I came down with allergy symptoms due to all the spring pollen and she helped find a drug store and medicine to make our stay more comfortable. I can not say enough good things as she really made our stay a wonderful experience!

Our Beijing driver was very good. The car was spotless and in good condition. He seemed to know all the places we needed to go and got us there in a timely manner. There was always extra water in the car, he always made sure that our items we left in the car were secured and taken care of when we were doing other things and seeing the sights.

The only draw back to our trip were the late night trains to Datong. The trains were very late after 11pm both ways with very early arrivals at each end. However, the trip to Datong was worth the effort. We really enjoyed being able to see a little more of China than Beijing only. The Yungang Grotto and the Hanging Temple being the best of our trip there. Our guide and drive were both courteous and well informed.

This trip to China was one of our best trips. We travel with my daughter who is currently 12 years old. I am always concerned about safety and if she has fun too. I have to say I would recommend not only your travel agency, for all your help, but China in general as well. You helped us make sure that everything went smoothly by taking care of all our bookings in advance and answering all our questions before we traveled. We planned in many free days for rest but never once did we actually stop, we were busy everyday there was so much to see. The Chinese people are very kind, caring, helpful people and we look forward to traveling to China again!

Thank you again,

Barbara Ford