Company Profile
Why Choose Us ?
Comparing Travel Companies for Your Trip to China?
Comparison shopping travel companies for your trip to China? Smart move. Be sure to look beyond the itineraries - they are easy for any company to arrange - to the details. That's where the difference lies.
Our clients with our Travel Consultant at the restaurant24/7 Service
Service has not been a quality nurtured in the past in China but we are determined to be among the world's best at it around the clock. Any time you e-mail us or make a phone call, you will get a prompt response. During the tour, if you encounter any emergency whatsoever day or night, you will find us in the office ready to help you. No sleepy voice on the end of a mobile phone.
Speaking of emergencies, one client was ready for departure for home when he couldn't locate his passport. It was late, his flight was early in the next morning, and he was very anxious. He called and our staff on duty obtained a list of all the places he had been since he remembered having the passport. We contacted each place and found that he had left it in a bank in a small nearby city. A bank employee had taken it home. Although it was 2:00 a.m., the person was contacted, our guide obtained it immediately and delivered to the client in time for his scheduled flight. That is the kind of service we strive to render each and every time.
Meals
You probably know that most travel companies arrange meals at so-called tourist restaurants. These serve mass-produced dishes with pretty much the same menu in every single city. Arrive a bit late and you will find your dishes have been waiting at your assigned table limp and cold. On our tours, we take great pride in offering some a la carte meals at famous local restaurants and some buffet dinners at the hotels. It is our belief that food is every bit a part of your experience as seeing The Great Wall and other treasures.
We include the value of a la carte meals in our itineraries. Don't want a particular meal? No problem. We will refund the listed price. Ask our competitors if they will refund the entire price – and get that promise in writing. We just gave you ours
The clients with our Travel Consultants at our officeHotels
All 5 star -- or 4-star or 3-star -- hotels are not equal. They vary widely in facilities and service quality. We choose carefully based on our own research and feedback from our guests. In some places, we have chosen a 4-star hotel over a 5-star due to its advantages, giving you greater value without loss of comfort and service. And we haven't hesitated to abandon booking a hotel whose quality slipped and failed our exacting standards.
A visit to China is often a once-in-a-lifetime adventure. Make sure the memories are all good ones by choosing a travel company which may or may not be the cheapest but which is thoughtful, reliable and service-proud.
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