Accommodation FAQs

Answer: As China's economy and tourism develops, new hotels are founded almost everyday. Many of these hotels are rated as 3-star or above (according to international standards). Most of the hotels have comfortable and convenient facilities.

All rooms are air-conditioned, equipped with a color TV, telephone, refrigerator and a double curtain.
All rooms are equipped with a private bathroom, disinfected towels, glasses, soap, bath cream, shampoo, toilet paper, tooth brushes and sometimes razors.
All employees wear uniforms to indicate their respective jobs and positions.
Bedrooms consist of one or two beds, a wardrobe, a dressing table, ceiling lamps, bedside lamps and a button for room service
All rooms offer around-the-clock room service
Additional facilities include Chinese and Western restaurants, coffee shops, bars, banqueting halls, conference rooms, multi-function halls, ballrooms, beauty parlors, massage rooms, saunas, clinics and ticket booking offices. Sometimes bowling alleys and swimming pools are available.
Sometimes shopping malls, banks and post offices are also available

Answer: Yes, hotels entertaining foreign guests have English or Japanese-speaking staff. If you need help, you can ask the receptionists.

Answer: It is unwise to risk your health by drinking the tap water, although some luxury hotels claim that their tap water is purified and safe to drink. Usually all rooms in the hotels are equipped with water heaters or thermos bottles. Boiled water will be offered by the hotel free of charge. Some hotels provide bottled water daily free of charge. Bottled water is also widely available in stores, restaurants and street kiosks.

Answer: Not all hotels have swimming pools. For more information of Chinese hotels, our Hotel Quick Search will provide you more detailed information on each hotel.

Answer: Generally laundry service is offered in all hotels. The laundry handed in the morning is returned the next day. Extra fees are charged if you ask for an express service.

Answer: All 3-star hotels and above offer a choice of numerous TV channels, including several of the popular international ones. Popular English or Japanese newspapers and magazines, such as the International Herald Tribune, The Times, Asian Wall Street Journal and Far Eastern Economic Review can be obtained at the front desk free of charge. International and domestic long-distance call can be made directly from your room and services such as telegram, telex or fax are available in the commercial center.

Answer: Yes, most 3-star hotels and above provide convenient Internet service for a reasonable fee in your room or at the business center.

When can I check-in & check-out of the hotel? What are the procedures of them?

Answer: Usually the check-in time is after 14:00 and the check-out time is before 12:00, but these times are subject to the management of the specific hotels. We advise that you contact the hotel or your agent if you need an early check-in or a late check-out, as it may incur an extra fee.

When checking in, you will need to present your passport and fill in a form. The hotels also normally require a small amount of deposit.
Check out will usually take some time as the hotel will check the room and perform a few administrative tasks. When checking out, the hotel will return the deposit you have paid if there is no damage or loss in your room and charge you for any additional services used (room service, phone, etc).

Answer: A child under 12 years old, if sharing a room with his parents and not occupying an extra bed, only needs to pay 50% for the breakfast charge; if occupying an extra bed, a child needs to pay for the extra beds as well. For a child under 2 years, a baby cot will be provided by the hotel free of charge and the breakfasts are usually free; Children older than 12 years will be charged as adults.

The rules may vary in different hotels. If any surcharges occur, they must be paid directly to the hotel.

Answer: If you book a tour with us, hotel booking will be a part of our services which means you do not need to book hotels yourselves.

If you would like to book the hotel room only, there are usually two ways to do that. One is through a reliable hotel booking service and the other is to book with the hotel directly. No matter which you choose, you can make the reservation by phone, email, fax, letters etc. What you need to do is:

Provide your personal information such as name, sex, desired room category, check-in and check-out time and etc.
You will usually receive a response/confirmation within 24 hours.
You should notify the hotel of any change on your schedule in order to avoid any cancellation fees.

TravelChinaGuide.com is also delighted to help you with hotel reservations in China for both luxury and budget travelers. To sweeten your stay, all the rates we quote are discounted from the standard tariff offered by the hotels. You can make reservations by visiting the following page: http://www.travelchinaguide.com/hotel/