Airlines Code: MU
Brief Introduction
China Eastern Airlines is one of the three largest state-owned airlines in China. Set up in 1988, the present scale formed by annexing the Northwest Airlines and integrating with Yunnan Airlines. Headquartered in Shanghai, the most developed city of China, its flight courses cover most cities across China, connecting Asia, Europe, Australia and America. Until now, China Eastern Airlines possesses 168 large and middle-sized transport aircrafts, 22 airplanes and operates 450 domestic and foreign flight courses. The emblem of Eastern Airlines is a swallow flying between the sun and seas (the red semicircle stands for the sun and the blue semicircle is the symbol of the seas) symbolizing safe and swift flights of Eastern Airlines.
International Services Operated by Eastern Airlines
Asia
| Country | Short form | City |
| The Kingdom of Cambodia | Cambodia | Siem Reap |
| Japan | Japan | Osaka, Fukuoka, Fukushima Hiroshima, Kagoshima, Nagoya, Nagasaki, Niigata, Okayama, Okinawa, Oita, Tokyo, Sapporo |
| The Republic of Korea | Korea | Cheju, Cheongju Seoul, Pusan, Taegu, Kwangju |
| The Republic of India | India | New Delhi, Mumbai |
| The Lao People's Democratic Republic | Laos | Vientiane |
| Malaysia | Malaysia | Kuala Lumpur, Langkawi |
| The Union of Myanmar | Myanmar | Mandalay, Rangoon |
| The Kingdom of Nepal | Nepal | Katmandu |
| Singapore | Singapore | Singapore |
| The Kingdom of Thailand | Thailand | Bangkok, Phuket |
| The Socialist Republic of Vietnam | Vietnam | Ho Chi Minh City |
Note: China Eastern Airlines operates scheduled flight to Hong Kong and Macau.
Oceania
| Country | Short form | City |
| Australia | Australia | Sydney , Melbourne |
North America
| Country | Short form | City |
| Canada | Canada | Vancouver |
| The United States of America | United States | Los Angeles, Saipan (belongs to America, but locates in Asia) |
Europe
| Country | Short form | City |
| The Republic of France | France | Paris |
| The Federal Republic of Germany | Germany | Frankfurt |
| The Russia Federation | Russia | Moscow |
| The Kingdom of Spain | Spain | Madrid |
| The United Kingdom of Great Britain and Northern Ireland | The United Kingdom (UK) | London |
Specialty Services
1. Localized Services
In order to surmount language barrier, China Eastern Airlines has employed native stewards for different courses including stewards from Japan, Korea and Italy. With the same cultural background and language habits, passengers will feel more comfortable to enjoy the flight.
2. For Festivals
On every national holiday including May Day, National Day, New Year's Day and Spring Festival, airlines attendants will be in attires of traditional Chinese style and passenger compartments will be decorated full of festival atmosphere. Though traveling around the world, passengers will celebrate these holidays in the air all the same.
3. Unaccompanied Children
China Eastern Airlines has one service called 'little travelers' which is designed for those children who travel alone and from 5 to 12. Passengers should apply for this service in any ticket office of China Eastern Airlines when booking a ticket with concerned documents and certificates. Children under this service will be carefully attended until she or he is received by the appointed person when applying.
4. For the Disadvantaged
If a wheel chair is need, please inform them when booking the tickets. In this case, a wheel chair is prepared for you both at the starting station and at the destination, as much relief your worries on boarding and alighting.
5. Pets on the Plane
With the agreement by China Eastern Airlines, little sized animals such as family domesticated puppies, cats, birds can be carried on the plane as cargos. Applies should be made when booking the tickets and its host must agree with rules by China Eastern Airlines. Animals are not allowed to be taken along in the cabin but transported as goods. Animals that will be taken to another country must have required certificates such as certificates on health, a certificate that proves it has been injected inoculations and has permission to enter another country. Out of inadequate equipments, flights to Hong Kong, Okayama, and Sydney do not have this service.
Customer Services
24-hour hotline: +86-21-95108
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Travelers' Voices on China Eastern Airlines
1.
Nov. 6,2009 23:11 Reply
Ms.Wei(Australia) said:
I would like to check if the baby pram about 7kg can be taken aboard to the airplane flying from Melbourne to China.
Nov. 7,2009 19:54
Mr.Worgess(Thailand) replied:
It depends on the airlines' policy. Some airlines allow free luggage for infant but some do not. Which airlines' flight you will take?
2.
Nov. 4,2009 04:45 Reply
Mr.PRASHANT DOSHI(INDIA) said:
I have booked my tickets from Delhi to Shanghai on 16th Nov and return from Bejing to Delhi on 27th Nov. Please inform me which flight is flying on this route (Airbus 340, Boeing 747 etc). Secondly, I am a vegetarian so also inform me the varity of veg. meals served on board. Finaly, being a non Chinese I am afraid of being confused by the language on the airport as well as on board. So please guide me how to take help for the same.
Nov. 5,2009 01:56
Ms.nitha(Canada) replied:
Sir, since you have booked your flights, you must have the flight No. If you can provide the flight number, it will be much easier to find the aircraft type.
Anyway, from Delhi to Shanghai, direct flight of China Eastern Airlines is carried out by Air Bus 333, the flight number is MU564 on your departure date. From Beijing to Delhi on 27th Nov, the flight is also carried out by Air Bus 333 and the flight No. is MU563.
For the dining, you would better consult the airlines directly by the hotline number listed on the website, since it may vary on different flights.
Besides, generally the crew on international flights is capable of speaking English. Beijing Capital Int'l Airport and Shanghai Pudong Int'l Airport are among the list of the busiest international airports in the world, and there are striking directions for non-chinese travellers, so there is no need to worry about this.
Nov. 5,2009 02:27
Mr.Raymond (India) replied:
Now that you have booked the flight, you can visit the official website of the airlines. Currently, many airlines provide web check-in, cell-phone check-in and other self-service check-in ways. And you can find the aircraft type and reserve your dining. For most airlines, the request for special dining should be informed to the airlines or booked on the official website several days before departure.
3.
Nov. 4,2009 06:50 Reply
Ms.Teng(Malaysia) said:
I would like to check any flight from Kuala Lumpur to NanJing by taking China Eastern. And how much is the price....Date is about 22 Feb 2010 to 7 March 2010. Thanks
Nov. 4,2009 22:54
Mr.jagat (Singapore) replied:
Hi, there are no direct flights but only conjoint flights with transfers at Beijing, Shenzhen, Guangzhou or Inchon available from Kuala Lumpur to Nanjing. Per your request, the following flight schedule is for your reference.
1)
Kuala Lumpur-Beijing, 0020/0630, CA972, Air China
Beijing-Nanjing, 1030/1210, MU2802, China Eastern Airlines
2)
Kuala Lumpur-Beijing, 0030/0630, MH370, Malaysia Airlines
Beijing-Nanjing, 1030/1210, MU2802, China Eastern Airlines
3)
Kuala Lumpur-Guangzhou, 0550/0950, AK112
Guangzhou-Nanjing, 1055/1245, MU2808, China Eastern Airlines
For the price, you would better consult the local booking agencies or airlines directly, since the airfare for the international flights changes from day to day. In addition, it would be cheaper to buy the international tickets at the departure city.
4.
Oct. 31,2009 02:38 Reply
Mr.Nath(Bangladesh) said:
i would like to ask that MU2036 DHAKA to Kunming, on Jan 5, ticket price how much, single, one trip.
Oct. 31,2009 21:51
Mr.Anthony (Canada) replied:
I got that it is about CNY2400/per ticket with the tax included. Anyway, you would better consult the local booking agencies for the price since it would be cheaper for you to buy international tickets at the departure city.
5.
Oct. 30,2009 10:08 Reply
Mr.wazed Ali(Bangladesh) said:
Please provide:
1. Weekly Flight Schedule of China Eastern Airways from Dhaka to Guangzhou, PRC
2. Weekly Flight Schedule of China Eastern Airways from Guangzhou to Dhaka, PRC
Oct. 31,2009 20:58
Mr.mohamed(India) replied:
Hi, there are direct flights available on Tuesdays, Thursdays, and Sundays, but the flights are provided by China Southern Airlines.
Per your request, from Dhaka to Guangzhou, only one flight with transfer at Kunming is provided by China Eastern Airlines and available on each Saturday. From Guangzhou to Dhaka, one flight transferring at Kunming is available daily. Flight schedule is as below:
Guangzhou- Kunming, 07:40/09:50, CZ3477, China Southern Airlines
Kunming- Dhaka, 12:40/13:40, MU2035, China Eastern Airlines
6.
Oct. 25,2009 23:46 Reply
Mr.lokendra(nepal) said:
Hi
I want to know about flights from Kunming to Nepal (kathmandu), and from where I can book my flight tickets.
Oct. 26,2009 03:03
Mr. Bios(Nepal) replied:
There are no direct international flights from Kunming to katmandu. And from China to Katmandu, there are only flights available from Beijing, Shanghai, Guangzhou or Hong Kong. Among them, taking flight from Guangzhou will be more economical. And Guangzhou-Katmandu direct flights are available on each Mon, Wed and Friday. Guangzhou-Kathmandu, 1855/2200, CZ3067, China Southen Airlines
For booking the tickets, you can submit the online booking form here:
http://www.travelchinaguide.com/china-flights/ and they will offer you the details.
7.
Oct. 25,2009 22:29 Reply
Ms.Cora said:
It is learned from Northwest Branch of China Eastern Airlines that 'Shaanxi-Shanghai Express Line' has been formally opened on Oct.25. Henceforth, there will be 14 city-to-city round trip flights every day departing from Shanghai and Xian on the hour from 08:00 to 21:00.
The express line aims to provide passengers with convenient services. Passengers holding air tickets which are not subject to limitation can flexibly sign or transfer flights. Besides, passengers can also enjoy the serial services such as delayed check-in, exclusive check-in counter, exclusive fast passageway and exclusive luggage delivery area.
8.
Oct. 22,2009 18:54 Reply
Ms.sandy(canada) said:
I would like to buy a ticket from Vancouver (Canada) to Delhi (India) so you have any tickets on sale or at cheap rate. i would like to buy a ticket for my whole family. Thank you....
Oct. 23,2009 03:31
Mr.Chu(America) replied:
You would better buy the tickets at Vancouver or other cities of Canada. Most likely, for international flights, you can get a better price at the departure city.
9.
Oct. 21,2009 03:16 Reply
Mrs.Rachna Virmani(India) said:
This is with reference to Flight No. MU5812 on 02 oct 09(dep-0755), from Shanghai to Hongqi, we had a bad experience at the airport. We were waiting in the line for check in for past one and half hour, we were not able to reach the counter in time so we were not allowed to board the plane. We had earlier asked the supervisor in charge (twice), in fact we showed him our tickets also, that we are getting delayed, he would not listen to us and tell us to stand in the line only. The announcements are made in chinese only which is very difficult for a tourist to understand. We were forced to buy new tickets (which were definately expensive) and thus had to board next flight. So, I request authorities to look in this matter and see that no one suffers in this way next time. And separate counters should be made for each flight. So many flights check -in are made at same counters, it will definately cause chaos and harrasment to the passengers.
Thanking you.
Rachna Virmani
Oct. 21,2009 20:51
Mr.Jaroslaw(USA) replied:
Yeah, that is really an uncomfortable experience! But madam, so far as I know this is just a website for a booking agency, so it is better for you to solve this problem by visiting the airlines'official website...
10.
Oct. 21,2009 00:36 Reply
Mr.Zhao(China) said:
On Oct.20, 2009, China Eastern Airlines celebrated the opening of its Zhejiang branch office in Hangzhou.
It is predicted that in the future 3 years, the aircrafts operated in Zhejiang Province by China Eastern Airlines will be increased to about 40 ones from 24 now, and the number of the weekly flights will be added to 900 from current 400.