Air France

Established in 1933, Air France (AFR) is a state-owned international airline company, headquartered at Charles de Gaulle International Airport (CDG) in Paris. In May of 2004, AFR purchased the KLM Royal Dutch Airlines, forming Air France-KLM operating under French law. From that time it became the largest airline in Europe, as well as one of the leading airlines in the world. Air France was also a founding member of the SkyTeam Airline Alliance. Its major business is the transport of passengers and cargo, as well as aircraft maintenance. 

Currently, Air France flights cover more than 800 destinations in 169 countries all over the world. In the Asia-Pacific region, destinations include Bangkok, Hanoi, Delhi, Bombay, Seoul, Singapore, Tokyo, Yerevan, Tel Aviv, Amman, Beirut, Riyadh, Damascus, Istanbul, and Dubai.


Paris Charles de Gaulle Airport and Amsterdam Airport Schiphol

Aircraft types:

passenger planes A318, A319, A320, A321, A330-200, A340-300, A380-800 cargo planes B777-200ER, B777-300ER, and B747-400F.

Flights to/from China:

Air France launched a Boeing 707 service from Paris to Beijing in 1973. This was the first air route between these two countries. Destinations in China now include Beijing, Shanghai, Guangzhou, and Hong Kong. Each week, there are 47 flights from the Chinese mainland and Hong Kong to destinations in Europe - 14 from Beijing; 17 from Shanghai; 6 from Guangzhou; and 10 from Hong Kong. In April 2012, Air France opened a new route between Paris and Wuhan in Hubei Province.

Contact Information:

1. Mainland
Tel: 4008 808 808
Fax: (8620) 3878 5225

2. Hong Kong
Tel: (852) 2501 9433
Fax: (852) 2125 6191
Office Hours: 08:00 – 19:00, Monday - Friday
                        09:00 – 18:00, Saturday, Sunday and public holidays

Baggage Inquiry Service:

Tel: 4008 808 808
Fax: (8620) 3878 5170
Office Hours: 09:00 – 18:00, Monday - Friday


Based at the influential Charles de Gaulle airport hub in Paris, Air France has dedicated itself to establishing a balanced transportation network. It has established a modern fleet with highly efficient operations. With an average aircraft age of 9.3 years, there is less fuel consumption on flight operations, cutting emissions of greenhouse gases. In the ever more competitive market, AFR is fully committed to provide innovative customer-oriented services.

Prize and Credit:

Air France ranks No. 267 among the “Top 500 most Valuable Global Brands 2006” as published by the World Brand Lab. In 2007, it was selected as the Official SKYTRAX 4-Star Airlines.

- Last modified on Mar. 14, 2022 -
Questions & Answers on Air France
Asked by Mr.Matuszak from HONG KONG | Aug. 03, 2009 01:19Reply
I have just come back from Paris to Hong Kong by Air France. High quality service???!! That is a JOKE. The flight attendent who was supposed to serve us(my wife and me) was so rude and impolite that I was speechless. When we complained to him about this attitude he simply ignored us for the 12 hours of the flight. He never offered us any drink,any food. I will never ever fly with them again. It SUCKS!
Answers (1)
Answered by Ms.Bela from CANADA | Aug. 03, 2009 02:22

Really bad experience! It seems that the man's service is not satisfying at all. Hope it is just the individual phenomenon of the Airlines. Anyway, they should pay more attention to its customers' satisfaction!
Asked by Mr.JENNIFER from CHINA | Jun. 03, 2009 04:49Reply
The missing in 2009 took 228 lives. It's so sad for the relatives to get to know the news. Is it safe in the future? Very bad. I will not take it later. Hope they can do their best for its passengers.
Answers (1)
Answered by Mr.Paul from AUSTRALIA | Jun. 03, 2009 23:00

It's not only the Air France's fault, maybe the plane, or terrorism, who knows.
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