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2018 Customer Reviews

Updated: Nov 26,2018
  • Clients: David L (3 travelers)
  • Country: UK
  • Email:
  • Itinerary: 9 Days Small Group Tour of Beijing - Xian - Shanghai - Suzhou - Shanghai

Hi Lydia,

We arrived home safely after our time in China and Hong Kong! It was so lovely to meet the person I'd been exchanging emails with for months!

I must say you look younger than your photo. I was hoping to catch you to say 'Thank You' face to face. We were unaware that you had left the apartment. We really appreciate your valued help in every way from the very beginning right up to the weeks prior to our visit.

I am typing up some draft notes so we won't forget our wonderful memories of our visit and will complete the Evaluation as soon as possible.

Best wishes for the future to you and TCG.

Many thanks,

David 

Traveler Overview 5.0 Based on 3,292 traveler reviews
  • DeborahG2235
    November 24, 2018
    16 Day Small Group Tour - Awesome Tour and Excellent Company
    We did the 16 Days Small Group Tour to Beijing - Xi'an - Guilin - Chengdu - Chongqing - Yangtze River Cruise - Yichang - Shanghai. It was amazingly planned and the guides were super helpful! We enjoyed every minute we spent in China and would not hesitate to again.

    We especially enjoyed Beijing with Linda, Guilin with Effie (Ping), Chengdu with Tracey and Shanghai with Chris. Shanghai was amazing with Chris who took us to his favorite places in Shanghai including a bubble tea shop, ... Full Text
    We did the 16 Days Small Group Tour to Beijing - Xi'an - Guilin - Chengdu - Chongqing - Yangtze River Cruise - Yichang - Shanghai. It was amazingly planned and the guides were super helpful! We enjoyed every minute we spent in China and would not hesitate to again.

    We especially enjoyed Beijing with Linda, Guilin with Effie (Ping), Chengdu with Tracey and Shanghai with Chris. Shanghai was amazing with Chris who took us to his favorite places in Shanghai including a bubble tea shop, markets and his favorite hot pot :-) He was also brave enough to try a spicy hot pot eating contest with us - very commendable :-D

    All in all we would not hesitate to travel with Travel China Guide again or recommend the company to travelers. Collapse
  • hjbergman
    Alexandria, Virginia
    November 16, 2018
    Perfect tour of Xi'an!
    This was my second tour in China organized by Travel China Guide. They provide excellent service - identifying wonderful guides and lodging, and organizing the logistics of travel. I will write more about the full tour in a separate posting.

    We arrived in Xi'an from Beijing and were met at the airport by Susan, our guide. She is a wonderful guide and traveling companion - friendly, helpful, knowledgeable. (And her English is excellent).

    Naturally, we went to see the terra cotta ... Full Text
    This was my second tour in China organized by Travel China Guide. They provide excellent service - identifying wonderful guides and lodging, and organizing the logistics of travel. I will write more about the full tour in a separate posting.

    We arrived in Xi'an from Beijing and were met at the airport by Susan, our guide. She is a wonderful guide and traveling companion - friendly, helpful, knowledgeable. (And her English is excellent).

    Naturally, we went to see the terra cotta soldiers, the reason most tourists go to Xi'an. Susan provided a very helpful summary of the origin of the soldiers and how they were found and interesting information about the displays.

    Beyond the soldiers, Susan helped us see some of the normal life in Xi'an. She clearly loves her city, and she shares her enthusiasm.

    A highlight for us was a home cooked lunch at a private home. We were treated as honored guests and had the opportunity to learn from our hostess about her family and life in Xi'an. (An extra bonus was that Linda Jing, who organized our tour, dropped by to say hello. It was great to meet her in person after communicating by email.)

    The next day, we took a walk in the city. We climbed on the ancient city wall, of course. But we then wandered through a lovely park where people were enjoying their time - line dancing (very popular in China), playing ping pong, listening to traditional musicians.

    We noticed dancers and singers performing for the opening of a new pharmacy. After watching them, we went in and Susan described the health care products available (in many ways, a pharmacy like our own in the US).

    We had a great time in Xi'an, seeing the tourist attractions and experiencing a little of the life in the city. Collapse
  • Joanne G
    November 13, 2018
    Travel China Guide -Beijing and beyond.
    After having our travel arrangements cancelled by another company with very short notice (3 weeks before departure), we were lucky to find TravelChinaGuide. We had an unforgettable experience in China and from the moment we contacted Selena all our arrangements were taken care of with enthusiasm and professionalism. We were kept informed of any changes at all times. We traveled with a lovely bunch of 13 other people for some of our journey before ending up with just 4 of us. The others being on ... Full Text
    After having our travel arrangements cancelled by another company with very short notice (3 weeks before departure), we were lucky to find TravelChinaGuide. We had an unforgettable experience in China and from the moment we contacted Selena all our arrangements were taken care of with enthusiasm and professionalism. We were kept informed of any changes at all times. We traveled with a lovely bunch of 13 other people for some of our journey before ending up with just 4 of us. The others being on different itineraries. Our guides in each place we visited were very knowledgeable, helpful and fun. Linda in Beijing was our first guide and helped us feel relaxed and cared for. She always made sure she had everyone 'in her family' before moving on to the next stop. Apart from the hotel (Great Wall...previously Sheraton) in Beijing, the rest were very good, comfortable and well situated. We saw so many amazing sights I spent my days saying 'Wow'. Guilin was my favourite and the cruise on the Yangtze very special. I would definitely recommend this company to anyone who wants a tour where you feel safe and everything is taken care of without feeling too rushed. China is a must to visit! Collapse
  • kerynlacava
    Perth, Australia
    November 11, 2018
    Guide Linda -TRAVEL CHINA GUIDE - informative, fun loving and professional!
    With so many organized tours advertised online for Beijing Great Wall, I was lucky to find Travel China Guide. I was mainly interested in the Great Wall and the Terracotta Warriors and to learn the history of China. TCG did not disappoint, I saw everything I signed up for and much much more. The tour was great value for money and extremely well organised. Especially I want to mention our tour guide Linda who is amazing! She is so well informed about the history of The Wall and Beijing there was ... Full Text
    With so many organized tours advertised online for Beijing Great Wall, I was lucky to find Travel China Guide. I was mainly interested in the Great Wall and the Terracotta Warriors and to learn the history of China. TCG did not disappoint, I saw everything I signed up for and much much more. The tour was great value for money and extremely well organised. Especially I want to mention our tour guide Linda who is amazing! She is so well informed about the history of The Wall and Beijing there was no question she could not provide an answer for. She is very responsible and helpful and shows a genuine care for the family she creates which is her tour group; I still smile when I think of Linda and how relaxing it was to be guided by her. I highly recommend this China Tour as it delivers everything that is detailed on the itinerary at a very high level of professionalism and eight days is just right if you are time poor but really want to see the main cultural highlights of China. The timing of each event was just perfect and if we wished to spend more time, Linda allowed us to do so. In eight days I saw so much and learned so much and met so many interesting people, especially when we were privileged to go into the homes of local people. From Airport pickup, accommodation, supplied meals to final goodbye was definitely value! Thank you Linda and China Tours, all the best for 2019. Collapse
  • Melanie F
    November 6, 2018
    Highly Recommended for First Time Tourists
    Let's be honest, this was my first time spending significant time outside of the U.S. Fortunately, my friend set up a tour through this company for both Beijing and Xi'an. They provided such a wonderful experience that I'm confident I will look into tours here on out for all new countries I will visit in the future. Not only were the tour guides, Cactus (Beijing) and Celine (Xi'an) super sweet and personable, they were fun to hang out with and really helped guide us as to the history of many of ... Full Text
    Let's be honest, this was my first time spending significant time outside of the U.S. Fortunately, my friend set up a tour through this company for both Beijing and Xi'an. They provided such a wonderful experience that I'm confident I will look into tours here on out for all new countries I will visit in the future. Not only were the tour guides, Cactus (Beijing) and Celine (Xi'an) super sweet and personable, they were fun to hang out with and really helped guide us as to the history of many of the locations (The Forbidden City, The Great Wall, The Terracotta Warriors, The Small Wild Good Pagoda, The Bell Tower, The Muslim Market) we visited and cultural aspects to pay attention to, and where to take the most memorable photographs along the way. I highly, highly recommend tour guides, especially if you're new to the area. Additionally, they were super helpful in preparing us for some of the culture shocks (e.g. below ground toilets) and guided us appropriately to safe food options. They really made our trip wonderful. Thank you Cactus and Celine! You girls rock! Collapse
Traveler Overview Based on 220 traveler reviews
  • Peter
    15 hours ago
    12 Day Private Tour with Travel China Guide
    12 Day Private Tour with Travel China Guide
    We have just returned from China after a private 12 day tour arranged with Travel China Guide. We discussed the itinerary with Travel China Guide and elected to visit Beijing, Chengdu and Xian to see all of the popular sites which were amazing.
    We made our own way to and from China but China Travel China Guide made all the tour, hotel, internal flight arrangements and provided private transport and excellent drivers and guides - each guide ... Full Text
    12 Day Private Tour with Travel China Guide
    We have just returned from China after a private 12 day tour arranged with Travel China Guide. We discussed the itinerary with Travel China Guide and elected to visit Beijing, Chengdu and Xian to see all of the popular sites which were amazing.
    We made our own way to and from China but China Travel China Guide made all the tour, hotel, internal flight arrangements and provided private transport and excellent drivers and guides - each guide was extremely knowledgeable about their respective local cities and attractions and made themselves available out of hours should we have had any issues. To say they were helpful is an understatement - they, along with Travel China Guide ensured that we would have an amazing time in China. The complete experience with China Travel Guide from discussing the itinerary and making the booking through to completing the tours was outstanding. I cannot recommend them highly enough. Thank you Travel China Guide for providing an unforgettable experience Collapse
  • Serafin Colmenares
    4 hours ago
    I commend this company for a very…
    I commend this company for a very well-organized and excellent tour of Beijing, Xian and Shanghai. Abbey was very helpful from the very beginning, replying to my questions in a timely manner, and providing me tips for my first trip to China. The local guides were excellent, making sure that we are okay, and providing us with information about the places we visited. I consider the tour as the highlight of the various tours I have taken so far, with its beautiful scenery, historical significance,... Full Text
    I commend this company for a very well-organized and excellent tour of Beijing, Xian and Shanghai. Abbey was very helpful from the very beginning, replying to my questions in a timely manner, and providing me tips for my first trip to China. The local guides were excellent, making sure that we are okay, and providing us with information about the places we visited. I consider the tour as the highlight of the various tours I have taken so far, with its beautiful scenery, historical significance, and a glimpse or better understanding of life in China. I would definitely recommend this company - in fact, I have already talked to a number of people! Collapse
  • Keara
    Monday, October 15, 2018
    I went on a tour of Beijing
    I went on a tour of Beijing, Xi'an, Chengdu, and Shanghai with Travel China Guide Tours, and I had a really great trip! I was glad that I chose a guided tour as with my tour guide I was able to see all of the sites that I wanted to see in each city, as well as getting recommendations as to what I should do in my free time. The company also included hotels and some meals which was great as I had to spend less time planning my trip. The hotel options they chose were excellent, and the group meals ... Full Text
    I went on a tour of Beijing, Xi'an, Chengdu, and Shanghai with Travel China Guide Tours, and I had a really great trip! I was glad that I chose a guided tour as with my tour guide I was able to see all of the sites that I wanted to see in each city, as well as getting recommendations as to what I should do in my free time. The company also included hotels and some meals which was great as I had to spend less time planning my trip. The hotel options they chose were excellent, and the group meals were always fun. Collapse
  • JEFF
    Wednesday, September 26, 2018
    Great Customer Service from China Travel Guide Tours
    From start to stop Travel China Guide Tours, Abbey, and Jerry provide excellent service. Abbey was always available via email with any questions or modifications we needed to make for our tour in Beijing and Shanghai. Jerry and our driver were always on time and courteous. Jerry never rushed us and allowed us to explore at our own pace. He even recommended a few places for us to go to at night after our tours. Thank you to everyone at Travel China Guide Tours, Abbey, and Jerry for the great time ... Full Text
    From start to stop Travel China Guide Tours, Abbey, and Jerry provide excellent service. Abbey was always available via email with any questions or modifications we needed to make for our tour in Beijing and Shanghai. Jerry and our driver were always on time and courteous. Jerry never rushed us and allowed us to explore at our own pace. He even recommended a few places for us to go to at night after our tours. Thank you to everyone at Travel China Guide Tours, Abbey, and Jerry for the great time we had. We can’t wait to return to China and use your services again Collapse
  • Rod Doyle
    Wednesday, September 19, 2018
    Professional, customer-focused travel agency.
    This is an extremely professional, customer-focused tour company. From the initial enquiry, to booking, and then travelling with them we could not have been more delighted. The tour guides were very personable and knowledgeable (particularly Sara, our first guide in Beijing).
    We booked a small group tour, which ended up being just 5 people and we have all become firm friends (the Canadian couple recently visited us in Australia).
    We are very impressed with China - clean, modern and ... Full Text
    This is an extremely professional, customer-focused tour company. From the initial enquiry, to booking, and then travelling with them we could not have been more delighted. The tour guides were very personable and knowledgeable (particularly Sara, our first guide in Beijing).
    We booked a small group tour, which ended up being just 5 people and we have all become firm friends (the Canadian couple recently visited us in Australia).
    We are very impressed with China - clean, modern and scenic. They have also gone to great trouble to preserve and celebrate their heritage. It should be no surprise that every local we met showed great pride in their homeland.
    We would highly recommend Travel China Guide, they made a quite hectic schedule very manageable by taking care of all arrangements, including site entries and airline check-ins. Our accommodation in every city was very good, all the hotels were 4 or 5 star and the location of each was very convenient. Collapse
Traveler Overview Based on 69 traveler reviews
  • Sailbikeski
    Plano
    Oct 25, 2018
    Well organized, friendly and well informed AND flexible
    We had a great experience with Travel China Guide when we visited Beijing and surroundings, during an extended trip to see our son who was studying in Shanghai. In addition to a very pleasant experience during the trip, with a very fun and well informed driver and guide, we also were so impressed by the pre-trip support, clarity of information and genuine effort to understand what we were seeking from our travels. I recommend this organization without reservations and will use them again in the ... Full Text
    We had a great experience with Travel China Guide when we visited Beijing and surroundings, during an extended trip to see our son who was studying in Shanghai. In addition to a very pleasant experience during the trip, with a very fun and well informed driver and guide, we also were so impressed by the pre-trip support, clarity of information and genuine effort to understand what we were seeking from our travels. I recommend this organization without reservations and will use them again in the future. Collapse
  • Bea
    Ottawa
    Oct 11, 2018
    Great Company
    We had a 16 day guided tour of China in 2014. I was somewhat worried booking a trip through the internet. It turned out to be a great one. Our agent was Abbey and we actually met her in Xian. This year we went on a semiprivate tour to Thailand, Cambodia and Vietnam. Again, we were very impressed by the prompt replies to all our questions, requests by Abbey. All the details of our trip were organized like clockwork. I believe we wouldn't have seen half of what we did without the help of the company.... Full Text
    We had a 16 day guided tour of China in 2014. I was somewhat worried booking a trip through the internet. It turned out to be a great one. Our agent was Abbey and we actually met her in Xian. This year we went on a semiprivate tour to Thailand, Cambodia and Vietnam. Again, we were very impressed by the prompt replies to all our questions, requests by Abbey. All the details of our trip were organized like clockwork. I believe we wouldn't have seen half of what we did without the help of the company. The guides were excellent on both professional and personal level. The hotels, the flights were all well worth the expense. I checked out other guided tours as well. This was the most reasonable. Reading it you might think that it is too good to be true. We extended our China trip with a day without a guide and traveled to another city (Suzhou). That turned out to be the worst experience. Many people don't speak English. During this year' tour we would have had a harder time in certain parts of Vietnam too. Collapse
  • Dezim
    Philadelphia
    Sep 19, 2018
    I would highly recommend Travel China Guide
    This is the second time that we used Travel China Guide to visit China, and we could not be more pleased! This agency has very easy to work with; their agents have always been prompt and responsive to any of our questions regarding our arrangements and itineraries. We were provided with a guide who was friendly, knowledgeable, understanding of our needs, and pleasantly flexible when we made some very last minute changes to our itinerary. We were provided with contact information for twenty four ... Full Text
    This is the second time that we used Travel China Guide to visit China, and we could not be more pleased! This agency has very easy to work with; their agents have always been prompt and responsive to any of our questions regarding our arrangements and itineraries. We were provided with a guide who was friendly, knowledgeable, understanding of our needs, and pleasantly flexible when we made some very last minute changes to our itinerary. We were provided with contact information for twenty four hour support, which, thanks to Travel China Guide’s careful planning and attention to detail, we never had to use. I would highly recommend this agency for your travel plans to China Collapse
  • Troy
    Sydney
    Jul 05, 2018
    TravelChinaGuide Private Tour
    We undertook a 3 day Private Tour with Chinatravelguide.

    The tour was excellent. Our driver Mr John and the guide Matthew where wonderful and ensured we arrived safely everywhere went, whilst providing in depth information about the places we visited.

    This was the first time we have used this type of service and it enabled us to see so much more in the timeframe we had available. I have already and will continue to recommend travelchinaguide to my friends and family. Our ... Full Text
    We undertook a 3 day Private Tour with Chinatravelguide.

    The tour was excellent. Our driver Mr John and the guide Matthew where wonderful and ensured we arrived safely everywhere went, whilst providing in depth information about the places we visited.

    This was the first time we have used this type of service and it enabled us to see so much more in the timeframe we had available. I have already and will continue to recommend travelchinaguide to my friends and family. Our favourite part of the tour was the visit to the Great Wall due to how spectacular it is and the toboggan ride down the hill.

    Nothing was to difficult for our guide or driver and this ensured we were about to see alot more than we expected in the short time we had in Beijing. The booking process and correspondence with our consultant (Emily) was excellent. Collapse
  • Mark Seward
    May 22, 2018
    Customer satisfaction is what "Travel China Guide Tours" are all about.
    Customer satisfaction is what "Travel China Guide Tours" are all about. And I couldn't be a more satisfied customer. Let me tell you my story. I was to arrive in China on March 16th and had a day trip planned for the following day the 17th which also happen to be my birthday. But because of plane delays I did not make it to Beijing until about 9:00am on the 17th.

    Travel China sent out a car to pick me up at the airport. But because I would not connect to the airport WIFI I was unable ... Full Text
    Customer satisfaction is what "Travel China Guide Tours" are all about. And I couldn't be a more satisfied customer. Let me tell you my story. I was to arrive in China on March 16th and had a day trip planned for the following day the 17th which also happen to be my birthday. But because of plane delays I did not make it to Beijing until about 9:00am on the 17th.

    Travel China sent out a car to pick me up at the airport. But because I would not connect to the airport WIFI I was unable to call them. Finally made it to my hotel at around 11:00am and was able to give them a call. The told me that they had a guy waiting at the airport for over 3 hours to pick me up. I felt so bad. I even felt worse because I need to leave Beijing the follow evening. Started out being the worst birthday ever.

    But then Travel China did the unthinkable. The split up my tour so I was able to get to the Great Wall of China as part of their afternoon tour and then the following day I was able to do the first part of my day tour to the forbidden city. They turned the all around for me and I cannot tell you just how grateful I was. You will never go wrong with the Travel China Guide Tours. Collapse

2017 Reviews

  • Clients: Ms. Karen Christensen & Ms. Patricia Longley
  • Country: New Zealand
  • Itinerary: 12 Days Beijing - Xian - Chengdu - Guilin - Shanghai

Dear Linda,

I would like to give you some feedback regarding our trip, and we are very happy to provide the China tour reviews.

We felt that the trip itself was very well balanced. It let us see the popular sites like the Terracotta Warriors but also areas like the farming village near Guilin. We liked this balance of the well known attractions and the real Chinese life.

The guides collected us promptly at each airport, train station or hotel. They were organized. They offered us extra activities to do such as night theatre or suggested good shopping areas. We appreciated this. We liked being left to look at things ourselves without having them with us all the time. The system with the driver was very efficient and allowed us flexibility of time. We did not feel rushed when site seeing which was excellent.

Our hotels were very nice and spacious. The hotel breakfasts were good. In fact, all the meals included in the days, and the restaurants suggested by them, were very good.

John in Beijing, Jackie in Xian, Della in Chengdu and Susan in Guilin were very good. They answered many questions and gave us lots of interesting information about this country that was extra to the sites where we visited. We liked this. They were very helpful and friendly. Their English was easy for us to understand.

Overall, we loved our experience with TravelChinaGuide and will recommend you to other travelers. Thank you for your services Linda.

Thanks,

Karen and Trish

2016 Reviews

  • Clients: Mr. Rod Jones & Ms. Robyn Corner
  • Country: Australia
  • Email:
  • Itinerary: 5 Days Yichang - Yangtze River Cruise - Chongqing
Hi Angela,

We are now back home after our best China tours. Thank you for all your help and assistance. This certainly made it much easier for us to plan a visit to your country without the worry of organizing train tickets and the cruise. Please see our China tour reviews below:

The train tickets arrived at the Pullman Hotel and were immediately passed on to us. All the trains were clean, very comfortable, left and arrived on time. Taking the train gave us an opportunity to see some of the countryside rather than fly to our destinations. Our cruise on the Victoria Selina was really good. We certainly enjoyed seeing all the various ports and learning the history of all the different parts of the Yangtze River. The Three Gorges Dam is spectacular the engineering it took to create the dam is unbelievable. The trip we did through the locks of the dam, for us, was probably the highlight of the trip. All the staffs were friendly, helpful and the food was excellent. There were lots of activities on board if you wanted to participate or you had the opportunity to just sit and watch the scenery go by.

Besides, we would like to add reviews about the access to and from the cruise ship. At Yichang, as your instructions mentioned, it was very easy to find the Luxury Cruise Shuttle Bus Centre and catch the shuttle bus. At the destination there were lots of steps down to the cruise ship. You could take the lift down the embankment to the ship and this made it quite easy. You did have to take your own luggage with you as there were no porters at this part. When we reached to destination of Chongqing there were porters to help with the luggage to the top of the embankment. We would strongly recommend that passengers use the porters at Chongqing.

Once again a very big thank you. We certainly would have no hesitation in recommending TravelChinaGuide to anyone who may be planning a trip.

Regards,

Robyn Corner & Rod Jones

2015

  • Clients: Mr. Alexander Dempsey (7 travelers)
  • Country: UK
  • Email:
  • Itinerary: 12 Days Beijing - Xian - Shanghai - Beijing
Vera,

Thank you so much for all your help in making a trip so great, we had a fabulous time. Your customer service was truly excellent. For longer journeys over 4 hours, definitely offer upgrading to your clients from Europe and North America, it was really nice.

Xian's hotel was absolutely amazing. Loved it! We should have spent longer in Xi'an it was so lovely. Shanghai was fun, a good end to our trip. Disney was excellent fun. You can just arrange for the driver, Ryan didn't need to be there, it was easy to come and go, as long as you knew where to meet the driver at the end of the day you were good! Great Wall I wish we had spent the day there, it was just fabulous! Sending our guide, Ocean to help us out in the Shanghai train station was so so much appreciated, thank you. The hotels in Xi'an and Shanghai were excellent and great locations to walk around.

Thank you again, we have already recommended your company to several friends, and I will also share my best China tours reviews on TripAdvisor.

Dempsey

2014

Hello Lydia,

Our trip has been in our memory constantly since we returned! It was great.

And the experience with TravelChinaGuide.com has been 100% positive. Overall an excellent "first visit" introductory trip.

Everything promised was delivered: all the best sites, friendly English speaking guides, delicious meals, comfortable hotels.

A very appreciated surprise birthday party for my wife at lunch in Xi'an, a small framed photo at the Temple of Heaven given by our Beijing guide Linda were welcomed extras.

Plus, on our own we went to the Beijing Zoo & Aquarium, loved the Glory Mall and Chongwenmen wall ruins, in Shanghai the Fangsheng Bridge, took subways in Beijing and Shanghai and the Bullet train. As westerners we were very comfortable among the Chinese population.

As for a future trip, I feel the 144 hour visa free entry is very appealing. A trip to the Great Wall at another section might be included and we would have liked to explore more of the Guilin area with terraced rice paddies. Our Guilin guide spoke of the city of "eternal spring" that sounded interesting to visit and of course Hong Kong.

Another thing we might have done differently is wait two weeks for nicer weather, however who can tell about that?

Thanks for following up, and feel free to use anything contained in our China small group tour reviews in your promotions.

Fred Irvin

2013

Hi Wendy,

We really enjoyed our trip to China. Your company offers excellent service and the value for money is excellent and very competitive. Your prompt and efficient answers also helped and made it easy to book. I'd just like to say personally thank you for arranging a wonderful tour experience for us.

It is also great that you are asking for reviews of our escorted China tour, and we are willing to post the feedback on Tripadvisor. Throughout the trip was exceptional and the guides at each city were knowledgeable and very helpful in explaining the culture and history of what we saw. Carol in Xi'an was especially well informed and proud of her city. In addition, Sara, Jackie, and Lee were all very professional and informative.

You and the guides made our trip to China very memorable and perfectly comfortable. Meals were of good quality and varieties, places visited were well organized for time. Thank you for a memorable time.

Teresa

2012

 Thank you Wendy.

We were very, very happy with the tour you arranged for us. All of the flights were booked before we got to the airport; the guides all got our boarding passes for us and ensured that we knew exactly where to go to board the planes, security etc. The itinerary gave us everything that we asked for and more.

The guides were exceptional in every section of our trip and knew many short cuts and on buses they made sure we were in the front seats to make sure we did not get sick on the winding roads. Their local knowledge paid off, because they were all able to give us the history and facts about every site we visited. All of the guides (and the drivers) were very friendly and went out of their way to be helpful. Eddie in Beijing set the pattern for our holiday, setting a high standard to compare everyone against and none of your guides disappointed us in any way. Well done to Eddie, Lola, Lucky, Samantha and last of all- Leo-a great sense of humor (he made us laugh a lot), and extensive knowledge of Shanghai and its surrounds. We would like to go back to Shanghai in a couple of years and see more.

We would certainly recommend TravelChinaGuide to anyone. EVERYTHING went like clockwork and not a problem at all. The most important reason we chose TCG was their openness to flexibility and making small changes to the itinerary.

One last thing that we would like to say is that the meals with families (particularly Xian) was a real highlight. We thought we would not like this all, but we were sure wrong about that. It turns out that Chinese people are not very different to Australians in most things, and this is why we felt so comfortable in your country.

Thank you very much again for a wonderful holiday Wendy, and thank you for being so patient during the process of arranging everything we wanted as we built the custom made tour itinerary. I am open to my China tour company reviews being used for your webpage if you desire.

Yours truly,

Allan and Roslyn Bourne.

2011

  • Clients: Gary & Rebecca
  • Country: United States
  • Itinerary: 14 Days Beijing - Xian - Guilin - Chongqing - Yangtze River Cruise - Yichang - Shanghai
Hi Wendy!

It was a great trip and we enjoyed it very much. Thanks to you, our booking process was very smooth. You did a great job communicating and making all the arrangements. There are too many highlights to be mentioned. Below are our guided China tour reviews.

All the travel guides and drivers were very good. They were always on time and met us on arrival at each destination. They were knowledgeable, attentive and helpful. The best one we had on our trip was Susan in Xi'an. She was really nice. For meals, Susan introduced us to the best of Shaanxi food. She made our China tour in Xi'an a highlight. And we thought Helen and Ocean were particularly outstanding. I appreciated the fact that Eddie helped me with my hobby of geocaching, and also had a wifi hot spot. Michael is a great guy with a sense of humor which we like and he deserves a big compliment about his part of the job.

This trip was extremely well organized and executed. Five stars for that! For the most part the itinerary was followed as intended. My personal favorite was the Great Wall.

Overall I was very happy with the trip! I wrote this feedback just to tell you that how excellent your work is. I liked all of the places we went to and it is hard to pick a favorite. Thank you again and we will definitely use your service again for our future trip.

Thank you,

Gary

2010

Hi Sophie,

We had a fantastic time. We are very satisfied with the services provided by TCG and we will recommend you guys to all our friends.

Sophie, you were ultra quick to respond to all my emails and you always fully addressed all questions and requests I had. It was a pleasure to deal with you. Thank you for organizing the subway tickets for us on a short notice. Also, well done for quickly resolving the issue with cancelled flight from Xian to Shanghai. We were so happy with the outcome as it gave us a chance to experience the bullet train from Nanjing to Shanghai.

Sara, our Beijing guide, apart from being very knowledgeable and professional also had a beautiful personal touch added to her guide style. We loved her positive energy and especially the humor. She constantly brought smiles to our faces with her jokes and witty remarks. Sara was the best guide of the four we had. Say hi to her please :)

Marc (Nanjing), Lily (Xi-an) and Ryan (Shanghai) - all were very professional and knowledgeable. Great job.

All drivers were OK and transported us safely around the cities.

Hotels and food were fantastic, no complaints at all.

We will add our positive China tour small group reviews on Tripadvisor.

All the best Sophie,

Paul and Janene

2009

  • Clients: Ms. Nancy Claxton & Mr. Marcel Claxton & Mr. Alexander Claxton
  • Country: United States
  • Itinerary: 5 Days Beijing - Shanghai
Hi TCG there!

Thanks for the great service provided and the excellent guides. Both Tina (Beijing) and Joe (Shanghai) were wonderful and very very ... Read More

2008

Dear Ruby/ Dora,

We really enjoyed your vacation, and have the following comments.
1----Quite good,
2 ----Meals in Beijing, Shanghai and ... Read More

2007

  • Clients: Mr. Stephen Jessel & Ms. Jane Jessel
  • Country: France
  • Itinerary: 12 Days Guangzhou - Xian - Dunhuang - Turpan - Urumqi - Kashgar - Beijing
Hi Judy and Brenda,

I should begin by saying that we were thoroughly satisfied with the services provided by Travel China Guide. We had some problems ... Read More

2006

  • Clients: Ms. Che-la Leung & Mr. Paul Anderson
  • Country: UK
  • Email:
  • Itinerary: 6 Days Xian - Beijing
Hello, thanks for writing back. We are pleased to share our comments on our recent China tour with you.

We were offered 2 bottles of water per ... Read More

2005

  • Clients: Mr. Larry Andrews & Ms. Cherie Andrews
  • Country: United States
  • Email:
  • Itinerary: 7 Days Beijing - Xian
Dear Eileen Wang & Nancy Bai,

I just wanted to take a moment to thank all of you at TCG for the wonderful experience you provided us during ... Read More

2004

  • Clients: Ms. Christine U. G. & Mr. Dietmar G.
  • Country: Germany
  • Itinerary: 8 Days Shanghai - Beijing - Xian - Kunming
Dear TCG Team,

We would like to thank you and especially your guides Hua, Emma and Scott for the wonderful days which we enjoyed in your country.... Read More

2003

  • Clients: Ms. Carol Ann Omstead & Mr. Donald George Omstead
  • Country: Canada
  • Email:
  • Itinerary: 12 Days Small Group Beijing - Xian - Guilin - Shanghai
We were extremely happy with the tour that you arranged for us in China, it was certainly one of the best holidays that we have had! All of the arrangements ... Read More

2002

  • Clients: Mr. Barry & Michael
  • Country: Australia
  • Email:
  • Itinerary: 14 Days Shanghai - Yangtze River Cruise - Xian - Beijing
"We have only been home a short while.....our visit to China was part of a round the world holiday for us............We must say that the trip we ... Read More

2001

  • Clients: Rose Franco
  • Country: United States
  • Email:
  • Itinerary: 11 Days Beijing - Xian - Yangtze River - Shanghai
"Marsha and I had a wonderful time on our visit. I must compliment the local guides because they were so kind to us and helpful. I dont remember ... Read More

2000

  • Clients: John Sanders, Juanita Ladyman
  • Country: United States
  • Email:
  • Itinerary: 15 Days Beijing - Urumqi - Kashgar - Turpan - Dunhuang - Lanzhou - Xian - Shanghai
"My wife and I very much enjoyed our journey. It was clear that it would not have been reasonable to attempt such an itinerary without your organization ... Read More

1999

  • Clients: Michael and Anne Cook
  • Country: UK
  • Email:
  • Itinerary: 6 Days Beijing - Xian
"I am sorry to have taken so long to reply to your message. As I am sure you will know, we much enjoyed our visits to Beijing and Tsian because of ... Read More

1998

  • Clients: Chuck Shults
  • Country: United States
  • Email:
  • Itinerary: 2 Days Xian
"Our visit in Xian was perfect. Jack and a driver met our flight in a private car and escorted us to the Wall of Xian and the Bell Tower Hotel.... Read More