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2019 Customer Reviews

Updated: Nov 07,2019
  • Clients: Oxonboy
  • Country: UK
Travel China Guide (TCG) organised a 16 night private tour for us to Shanghai - Beijing - Pingyao - Xian - Chengdu - Guilin and Yangshuo in October 2019. They arranged for internal travel by high speed train, booked hotels and various guided activities. We arranged our own flights to/from China and extensions to the tour to Hong Kong and Singapore. TCG were good value for money when compared with other Chinese travel agencies and about 40% less than I was quoted by well known UK travel companies for the same itinerary. I would have no hesitation recommending them.

Their guides were friendly, helpful and generally knowledgable. Most spoke and understood good English. Some went beyond the agreed itinerary and arranged additional activities for us.

Our travel consultant was Kelly Wang who was first class. I first contacted Kelly in September 2018 with a fairly detailed itinerary and worked with her by email on six iterations of the itinerary before paying a deposit in mid November 2018 for a tour that started in mid October 2019. She was always responsive, no more so than when I had to call her when we were in China to re-arrange our tour when we had a problem at one of the hotels we'd chosen.

Highlights of our tour were Beijing (Forbidden City, Tianamen Sq) and the Great Wall, Xian (Terracotta Army) and Chengdu (Panda Research Station). They all exceeded our expectations. If i was planning the trip again I'd skip Pingyao (ancient walled city but touristy) and the River LI Cruise we did from Guilin to Yangshuo and spend more time in Shanghai and Beijing.

A few other tips. Do use the high speed rail network to get around. It's world beating. Travel first class as its more comfortable (many of the trains we travelled on were very busy) and the extra cost is small by western standards. Watch out for the battery powered scooters in cities. There everywhere and you don't hear them coming, even on the footpaths! Take some cash but don't be surprised to have use your plastic more than you might think. Electronic payment using mobile phones is very widespread, much more than in Europe, even in markets. I've seen reports of Amex and other western credit cards being linked to WeChat Pay soon which will be a real boon. The TCG website is great source of useful information that I used to supplement my research with guides such as the Lonely Planet Guide.

Finally, do go and visit China. You won't regret it.
Traveler Overview 5.0 Based on 5,328 traveler reviews
  • Kirsty W
    Bournemouth, United Kingdom
    November 9, 2019
    Fantastic-all in one day!
    Our guide Tracy was very knowledgeable and friendly. She led the group very well. She took pride in her work. The minibus driver was very good. We did so much in one day it was brilliant. We did: Terracotta Army for couple of hours, we had a Chinese lunch which was in a traditional restaurant and was big portions! So filling, I couldn't finish what I ordered. You pay separately for what you have, which is a nice touch. It's no problem at all. Toilets were available continuously throughout the day,... Full Text
    Our guide Tracy was very knowledgeable and friendly. She led the group very well. She took pride in her work. The minibus driver was very good. We did so much in one day it was brilliant. We did: Terracotta Army for couple of hours, we had a Chinese lunch which was in a traditional restaurant and was big portions! So filling, I couldn't finish what I ordered. You pay separately for what you have, which is a nice touch. It's no problem at all. Toilets were available continuously throughout the day, several times at EVERY stop, so no need to worry about this. (When in China, carry tissues and hand sanitizer just in case!). We then went to the Small Wild Goose Pagoda, then the Xi'an City Wall and Drum Tower - you get half an hour to walk part of this (this is enough time). Then you go to the city centre - you can choose to get off here and make your own way back or you can choose to be driven back to your hotel, totally up to you. I choose to get off (as did all but one of the group) as you are dropped off right by the Muslim Quarter. The market (bazaar) here is a must to visit I have to say. There is so much street food to try and all very cheap. I then got the Metro (for 2 yuan!! ) to the Giant Wild Goose Pagoda as Tracy reccommended and this was very pretty and there is the biggest and longest pedestrian street I've ever walked (I didn't walk of all of it as it's so long!!! ) but here it is all lit up with Chinese lanterns and the trees are so beautiful. I'm definitely grateful to Tracy for encouraging me to do this. She was most helpful to type in my phone the name of the metros I had to take to get there. I then went one further and crammed in seeing the Tang Paradise, which was within walking distance from this pedestrian street (you will know when you're on it). A very beautiful area indeed. Thank you Tracy and China Travel Guide - you were all fantastic, just as all your Trip Advisor reviews say you are. I am delighted I booked with you. I reccommend without any hesitation! Do it!! Collapse
  • Ox L
    Oxford, United Kingdom
    November 7, 2019
    Excellent 16 day private tour
    Travel China Guide (TCG) arranged a private 16 day tour for us visiting Shanghai - Beijing and the Great Wall - Pingyao - Xian - Chengdu - Guilin and Yangshuo. I have no hesitation in recommending them. They were good value when compared with other Chinese tour operators and much better value than well known UK companies who also priced our itinerary.

    Kelly Wang was our excellent travel consultant who I dealt with by email over a 2-3 month period in autumn 2018 to develop the itinerary that ... Full Text
    Travel China Guide (TCG) arranged a private 16 day tour for us visiting Shanghai - Beijing and the Great Wall - Pingyao - Xian - Chengdu - Guilin and Yangshuo. I have no hesitation in recommending them. They were good value when compared with other Chinese tour operators and much better value than well known UK companies who also priced our itinerary.

    Kelly Wang was our excellent travel consultant who I dealt with by email over a 2-3 month period in autumn 2018 to develop the itinerary that we wanted. Our tour was completed in October 2019. We had a fairly detailed draft itinerary but Kelly helped us refine it and booked all the internal high speed rail travel, hotels, activities and of course arranged for the guides and drivers who escorted us. Kelly even came to our rescue when we had an incident at one of our hotels and decided to move on early. She efficiently re-arranged travel to our next location and negotiated with the hotel. We booked our flights to China and extensions to the tour that took us to Hong Kong and Singapore.

    The arrangements all worked well. The guides were all waiting for us at the airport or train stations and made sure we got on the right trains as moved around the country. They were all friendly and helpful. Several arranged extra activities that we only found out about when we arrived. Most spoke and understood English well. They were knowledgeable although a couple were relatively young and inexperienced. All the cars we hand their drivers were good apart from one car that was a bit scruffy. All the drivers were courteous and also went out of their way on occasions to take us to places not on our original itinerary.

    The highlights of our tour were Beijing and the Great Wall, Xian and the Terracotta Army and Chengdu and the Panda Research Station. If I was planning the trip again I would skip Pingyao - ancient walled city but very touristy - and the Li River cruise - pretty if the weather is good but another tourist magnet.

    My other advice would be watch out for battery operated scooters in the cities, they are everywhere and you don't hear them coming! Do travel by the world class high speed trains and do it in first - it's not much extra and is much more comfortable as the trains are busy. Use at least 4* hotels and think carefully about any that are described as boutique, historic or character hotels. They may be different but not alway in the best way.

    The TCG website has a wealth of information that's really useful for research.

    Finally, do go and visit China. You'll not be disappointed First world, third world, rich history and culture, stunning scenery, beautiful buildings, thousands of ugly modern apartment blocks, traditional skills and cutting edge technology. It's got it all. Collapse
  • hem-house
    October 24, 2019
    A day well spent thanks to our accommodating tour guide, Lola
    I booked this trip directly through the Travel China Guide website just the day before I wanted to go. My 60s+ parents and I (20s) had one full day in Xi'an and we wanted to make the best of it - and I would say this tour really did the job well. We were a small group of about 8 people leaving plenty of space in our van (important for napping after the drive back into the city!).

    I think it was nicely paced giving an appropriate enough time in each stop. Lola was our tour guide and her English ... Full Text
    I booked this trip directly through the Travel China Guide website just the day before I wanted to go. My 60s+ parents and I (20s) had one full day in Xi'an and we wanted to make the best of it - and I would say this tour really did the job well. We were a small group of about 8 people leaving plenty of space in our van (important for napping after the drive back into the city!).

    I think it was nicely paced giving an appropriate enough time in each stop. Lola was our tour guide and her English was clear, albeit a little bit soft at times (loud enough for me but less some of the elderly on the trip). Otherwise, she was the perfect guide for such a day. She was patient when some of us wandered around to take pictures, she never rushed us, and she was very knowledgable about each site. Most importantly, she was accommodating!

    I'm embarrassed to say that my mom got separated almost immediately upon entry to the terra-cotta museum (watch out - it's SO CROWDED). I have a Chinese sim card so while I went off to find my mom Lola kept me updated about the group's location on WeChat (Chinese messenger app). In the end, it was Lola who called me to say she found my mom. Since I missed most of the terra-cotta tour, Lola let me walk around on my own to see everything more slowly while the rest had lunch.

    While I really want to take one star off for the stop with the "farmer" who found the terra-cotta warriors (any prior Google search will inform you that this is not exactly true).. I can't bring myself to do that due to me being so impressed with Lola. The tour's itinerary describes the tour finishing at the Muslim market. By the end of the day, my dad was tired but my mom and I were still eager to explore. Lola accommodated us even further by allowing us to split. She arranged the bus driver to drop my mom and I off at the market with 2 other members of the group before my dad was dropped at the hotel. Tip - the market was definitely worth an additional 2-3 hour walk around to the see the famous Bell Tower, souvenir shopping, and street food tasting! Lola did me one last favor later that night when I asked her to check on one of the group members who accompanied me to the Muslim market. I had called a Didi (Chinese Uber) for him to his hotel, but I still wanted to check if he returned ok. Lola called his hotel on my request and followed up with me to assure me all was well. Honestly, that's what I call amazing customer service. She just went above and beyond.

    Overall, I'd recommend this tour for anyone on a quick trip to Xi'an. It's informative and interesting and hits all the must go to places for a very reasonable price. Collapse
  • travelerrose48
    California
    September 30, 2019
    17 Days Private Tour-Xi’an, Chengdu, Chongging, Yangtze River Cruise, Yichang, Zhangjiajie, Changsha, Guilin, Hangzho
    It was a very wise and rewarding decision when I chose Travel China Guide over 2 other companies to assist me in planning our epic tour in China. First, I was a returning customer; Second, they offer us the best itinerary; Third, price was exceptionally good to resist which included discounts for returning client plus EBD.

    Lexi, our travel consultant was with me along the way, separated by miles seemed no problem in putting together the tour everyone in my group immensely enjoyed with endless ... Full Text
    It was a very wise and rewarding decision when I chose Travel China Guide over 2 other companies to assist me in planning our epic tour in China. First, I was a returning customer; Second, they offer us the best itinerary; Third, price was exceptionally good to resist which included discounts for returning client plus EBD.

    Lexi, our travel consultant was with me along the way, separated by miles seemed no problem in putting together the tour everyone in my group immensely enjoyed with endless wonder and awe the China we never know and have no idea what she had in the waiting for us all to experience.

    All the hotels booked were 4-5 stars, breakfasts were excellently tailored to both western and Asian, the places we visited were a dream and unbelievable if only we were not there to see them.

    Lexi was very patient with my multiple inquiries, very professional with her prompt reply, put me at ease that I can trust her across the miles. My group was endless in thanking me coordinate a seamless, fully loaded fun vacation but I can say Lexi deserves the lion share of the work. I’m confident she has captured 100% the admiration of my group that they will be returning as clients for future travel to other parts of China Collapse
  • smallgrouptour
    September 24, 2019
    Small Group to Beijing, Xian, Chengdu, Shanghai
    Travel China Guide provided a superb service that could not have been better, at a reasonable price. We would book another tour with them again or recommend them to any of our friends, enthusiastically and without hesitation.

    We started planning our trip about a year ahead, which allowed us to book our travel at favorable rates, qualify for trusted traveler programs, apply for visas, and learn as much as we could about the places we would visit without time pressure.

    Our group consisted ... Full Text
    Travel China Guide provided a superb service that could not have been better, at a reasonable price. We would book another tour with them again or recommend them to any of our friends, enthusiastically and without hesitation.

    We started planning our trip about a year ahead, which allowed us to book our travel at favorable rates, qualify for trusted traveler programs, apply for visas, and learn as much as we could about the places we would visit without time pressure.

    Our group consisted of 11 people, all English-speaking, and highly compatible. All hotels provided superb service and all the restaurants chosen were equally excellent.

    There was a tour guide at each stop in our tour, and the handoffs from one to the other were managed seamlessly. All tour guides were likable, friendly, and pleasant, but, at the same time, thoroughly professional and knowledgeable about their part of the tour. There was a spread in age and physical fitness in our group, and every tour guide made patiently sure that everyone was safe and comfortable enjoying each of our excursions.

    We particularly appreciate the friendly care provided by Maggie in Beijing. She spent hours helping us track an iPad that we had thought lost, making calls and assisting the hotel efforts, which were ultimately successful.

    We had been concerned about drinking water, but the tour operator and the hotel provided abundant bottled water each day. We used this for brushing teeth, and avoided salads or fruit that could not be peeled, and experienced no stomach problems during or after our tour.

    Foreign (or even local) credit cards turned out not to be as widely accepted as we hoped, but it turned out that ATMs were widely available, offered a fair exchange rate, and did not seem to charge a bank fee. It is worth shopping for a US ATM or debit card, because US fees vary.

    Food was uniformly excellent. In Beijing, we found the Baoyuan Dumplings restaurants (cash only) to be extraordinary. It was a short walk from our hotel but close to heaven.

    As tourists, we obviously only saw the best of China, but the best of China is hugely impressive. They have clearly invested the wealth generated by foreign investment and trade wisely, and generated massive infrastructure. Everywhere we looked was gleaming new and spotlessly clean or lovingly restored (and spotlessly clean).

    Most exciting of many exciting experiences: take the maglev train in Shanghai to the airport, going at 300 km/hr on our trip (but reputed to be able to go up to 450 km/hr). Collapse
Traveler Overview Based on 357 traveler reviews
  • Tom Glaister
    Sep 20, 2019
    Magnificent China tour
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we ... Full Text
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we did! Our itinerary was carefully planned, and went fully according to plan. Our tour coordinator, Vera Yu, assisted us with the itinerary, paperwork and documentation for arrival in Beijing, and even arranged to meet us in Xi'an.
    The tour was magnificent,although strenuous for me as a senior,and covered many of the sites and cities we had heard of over the years. Hotels were beyond our expectations, and cheap, from what we experienced in North America. Hotel meals were generally excellent but we preferred to eat in local cafes; this was much cheaper and not at all difficult as most cafes had pictures of their menus posted outside, and staff were always helpful. In fact we were sometimes overwhelmed with how friendly and helpful Chinese people are.
    On the Yangste cruise, where we were the only Westerners, several crew members spoke some English, and the public announcements were often repeated in English or the benefit of non-Mandarin speakers.This cruise was spectacular giving much insight into daily life in China, and culminating in the magnificent 3-Gorges Dam.
    In Shanghai we went on our own with a bus tour of the city, a river cruise, and walking.I must add that I felt safer walking a night in Shanghai than I have felt in many North American cities. The Shanghai Bund (river walk), night lights on the Huangou river, and the Shanghai tower should be on everyone's bucket list.

    I just wish we had more time available! Collapse
  • Salvatore Costa
    Aug 29, 2019
    A very professional, reliable, travel agency
    By now, I have used TravelChinaGuide services (both tours and train ticket purchase) a few times in the last 2 years, and each time their service has been absolutely outstanding and impeccable.
    They have always met or exceeded the quality promised via their website.

    The interaction with them is remarkably smooth: procedures, terms and conditions of their tours and other services are clear. Information on their website is comprehensive, clear and easy to navigate. Communication with their ... Full Text
    By now, I have used TravelChinaGuide services (both tours and train ticket purchase) a few times in the last 2 years, and each time their service has been absolutely outstanding and impeccable.
    They have always met or exceeded the quality promised via their website.

    The interaction with them is remarkably smooth: procedures, terms and conditions of their tours and other services are clear. Information on their website is comprehensive, clear and easy to navigate. Communication with their agents is pleasant and they are very polite, kind and helpful.
    Response by their agents was very prompt in all cases.

    For the tours (I have taken 4 so far, in Xi'an and in the Guilin area) they always provided perfect and timely organization: notification of all steps was given exactly when announced; the Guide always showed up at our hotel exactly at the time expected; the trips developed according to schedule and plan and a couple of contingent unforeseeable situations were handled and solved promptly and satisfactorily by the Guide.

    All the Guides who led these tours were absolutely professional persons: knowledgeable, informative, helpful but also friendly, lovely, charming - and discrete.

    In one occasion (tour of the Longji Rice Fields) I had one of the best meals I have ever had - anywhere in the world - at a modest family restaurant in a remote village. I really appreciated the chance TravelChinaGuide gave me to sample authentic, not tourist-oriented or tourist-capturing, Chinese food.

    Some of the places I visited with TravelChinaGuide are remote and pristine places of stunning beauty and impressive cultural significance - and this is not merit of TravelChinaGuide, but their merit is to offer these small-group tours which allow us tourists to really take in the beauty of the places and savor and perceive people's culture without invading their territories with big, loud hordes of tourists.

    Their train booking and ticketing service, which I have also used a few times, both with delivery of the tickets at a Hotel and with pickup at a ticket window in a Railway Station, is impeccable as well. Collapse
  • Ernest Edward Walker
    Aug 21, 2019
    Excellent
    We booked a two-day tour of Beijing which included the Forbidden City, Great Wall, Summer Palace as well as a few other amazing attractions around the city. Our tour guide and driver was very professional, and the tour guide's knowledge was excellent. I'd highly recommend Travel China Tours, it also makes a huge difference having a local tour guide. The tour was for my parents, my wife and myself.

    Just something to add, the tour guide went beyond the extra mile... my dad lost his cellphone ... Full Text
    We booked a two-day tour of Beijing which included the Forbidden City, Great Wall, Summer Palace as well as a few other amazing attractions around the city. Our tour guide and driver was very professional, and the tour guide's knowledge was excellent. I'd highly recommend Travel China Tours, it also makes a huge difference having a local tour guide. The tour was for my parents, my wife and myself.

    Just something to add, the tour guide went beyond the extra mile... my dad lost his cellphone the previous evening while in a taxi. She managed to phone the person that had the phone and helped arrange it's retrieval. Collapse
  • Lisa Johnson
    Aug 18, 2019
    Loved the Tour
    I had never heard of Travel China Guide Tours. I found them through an online search. I was hesitant about using them, but I am glad I took that leap of faith!
    I was on the 11-day tour, which was very well run Beijing, Xian, Guilin, Shanghai. Candy, the first guide in Beijing met us at the airport. She was very warm and welcoming.
    We stayed in Sheraton Hotels on most of the trip. The breakfast buffets were outstanding. You could have a traditional Western breakfast, but you could ... Full Text
    I had never heard of Travel China Guide Tours. I found them through an online search. I was hesitant about using them, but I am glad I took that leap of faith!
    I was on the 11-day tour, which was very well run Beijing, Xian, Guilin, Shanghai. Candy, the first guide in Beijing met us at the airport. She was very warm and welcoming.
    We stayed in Sheraton Hotels on most of the trip. The breakfast buffets were outstanding. You could have a traditional Western breakfast, but you could also have Asian items. You could not eat all the choices (although I tried :).
    We hit the major must-sees at each location. There were different guides in each city. Candy, Carol, Wendy, and Ocean, were knowledgeable, gave a lot of insight on local customs and history, and helped you enjoy your time at each stop. Take advantage of the optional night tour in Shanghai. As an aside, don't be afraid to take the subway in Shanghai. The subway is clean, inexpensive, and everything is subtitled in English. Also the stops are announced in English (after the Mandarin announcement). I would take the subway to the airport using the magnetic levitation train--one of the few in the world.
    In each city the guides hosted a lunch and or dinner. The food was excellent--a wide assortment of Chinese specialties. However, the highlight was a home-cooked lunch in the apartment of a local Beijing resident.
    I recommend this company; I really enjoyed my trip and have memories for a lifetime. I think you will as well. Collapse
  • Cathy O'Brien
    Aug 09, 2019
    Exceptionally Well Organised Tour
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.

    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours.
    Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send ... Full Text
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.

    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours.
    Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.

    No hesitation in recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service). Collapse
Traveler Overview Based on 89 traveler reviews
  • Cathy
    Jun 16, 2019
    Exceptional Tour Company
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you ... Full Text
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.
    No hesitation is recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service). Collapse
  • Greg
    Mar 08, 2019
    Great 14 day China trip including Tibet with TCG
    I can highly recommend TCG. The trip was exactly as advertised and certainly met or expectations. I booked the trip online and our consultant Wendy was very helpful. All of our guides were very knowledgeable and spoke English well. The cost was reasonable and we did not encounter any unexpected fees.
  • Kathy M
    Feb 15, 2019
    Perfect tour to see the best of China
    They were amazing, a truly memorable trip all went to plan with no additional costs. My 8 day China trip was very organised with no problems, we were kept busy sight seeing every day, we stayed in the best hotels, ate the best Chinese food our guide Candy was amazing and very helpful and went beyond her job. Thoroughly recommend Travel China for all your travel. Would love to do another tour with them.
  • Amanda
    Feb 12, 2019
    Exceptional trip run by exceptional people
    We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in ... Full Text
    We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in wonderful restaurants (unlike other trips that friends of ours have done through companies based in the UK). A fantastic insight into Chinese culture. We cannot recommend this company highly enough and would love to travel with them again to other areas of China. It far exceeded our expectations. Collapse
  • Denis
    Jan 03, 2019
    Travel China Guide, great experience
    We used the services of TCG twice. One time in 2004 to vist China. And again in 2018 to visit Vietnam. It is a very relliable company. The guides, drivers, hotels, airplanes and visits were excellent. You can choose their package or build your own, which we did. Great service. Especially with Wendy Lee. I will do business again with TCG in the future. Maybe to visit Myanmar.

2018 Reviews

  • Clients: Tony Merriman
  • Country: UK
We would like to thank Wendy Lee of Travel China Guide for her professional and friendly assistance given to us during our trip. We had a fantastic time and visited all the places of interest requested on our itinerary. We would especially like to pass on our thanks to the guides in each location, who were very friendly, informative and fun. Their enthusiasm and knowledge of their subject was of the highest quality and we left China with a great deal of background on Chinese history and culture. We also had excellent drivers at each location and they were very attentive and punctual at all times.

What was also impressive was the meet and greet at each airport and assistance on departure. You can imagine when traveling to a number of regions in-country that you are concerned on whether or not you point of contact will be waiting. All we can say is we should not have been concerned. The organisation was excellent and everything ran very smoothly.

The highlights of our trip were The Great Wall, Terracotta Army and The Forbidden City. The shows in the evening were wonderful and colourful and gave you that feel good factor afterwards. The visit to Guilin and the amazing countryside was something to cherish. It is possibly one of the most beautiful places we have visited. The river tour was the icing on the cake.

The quality and value for money of our tour can only be described as excellent and we would have no problem recommending Travel China Guide to any interested parties. If ever we decide to look up China tour again they will be our first point of contact.

2017 Reviews

  • Clients: Ms. Nan Zorn (3 travelers)
  • Country: Canada
  • Email:
Dear Lexi,

So many months have passed since our wonderful trip and I have been meaning all these months to write our China tour review to you. The trip was so amazing in every way and I thank you so much for your advice, for your organizing and especially for your patience. My trip in 2016 had been so memorable and there is always a chance that a second trip would not meet expectations. But that was not the case! Even when visiting sights that I had seen the previous year, there was always something new to see and enjoy. In particular, the visit to the Hutong was to a completely different area than the earlier trip and to a very different home. And to have the time to do things that we did not have time for in 2016 such as going up the Drum Tower was such a treat.

The absolute highlight of the trip for Judy and me had to be Lijiang. We loved the old town; our accommodation was like something out of a long-ago movie. And Janice was very special. I'm sorry Lorraine was not able to be a part of that wonderful experience.

Xian was special, too. We enjoyed the Bell Tower Hotel the rooms were large and Lorraine's looked out on the Bell Tower that is so beautifully lit at night. We enjoyed being inside the walled city and able to go for a walk on the wall. Breakfast there was among the best though all were good. The cable car trip up the mountain was spectacular and, of course, the warriors are amazing. There wasn't any part of the entire trip that we were not delighted with.

All our guides were helpful. Along with Janice, Coco and Murphy were exceptional. We understood that Murphy was relatively new to being a guide but we would not have known that unless we asked how long she had been a guide.

An outstanding memory of our time in China will always be how friendly the Chinese people were to us. I guess three old ladies travelling on their own was a bit of a novelty and our guides were often asked about us. I think there are many, many photographs of us in various places! And we have many of the wonderful people we met in our photographs. Perhaps the best example of the friendliness extended to us was when we were in the train station in Beijing waiting to catch the train to Xian. There were probably twenty people around us, only two of whom spoke much English, all concerned that we would get on the right train at the right time. We had so much fun despite the language barrier. And some young men on the train who did speak English were also very caring and when we arrived at the station in Xian, carried our luggage off the train.

I think there is not a day goes by that I do not think of our adventure to China. So thank you again for looking after us so well. I would go back to your country at any time I know there is always much more to see. And I would certainly recommend your tour company to anyone who is interested in travelling in China.

Please convey my greetings to Lina, Coco, Janice, Murphy, Wendy and William and to Selina and to our lunch hostess in Xian have I her name right? Cai Quin?

If any of you might be planning a trip to Canada, I hope you would let me know!

With warm regards,

Nan Zorn

2016

  • Clients: Mr. Rod Jones & Ms. Robyn Corner
  • Country: Australia
  • Email:
Hi Angela,

We are now back home after our best China tours. Thank you for all your help and assistance. This certainly made it much easier for ... Read More

2015

  • Clients: Ms. Gigliola Oldani (4 travelers)
  • Country: Italy
Dear Angela,

Many thanks for your email and please accept my apologies for such a late answer. I'm just writing a few lines to say THANK YOU very ... Read More

2014

  • Clients: Mr. Wade Zhang (3 travelers)
  • Country: United States
 Hi Selina,

We just got back to the States 2 days ago. We stayed in our hometown for a few more days after our 8-day trip was over.

We ... Read More

2013

  • Clients: Ms. Lesley Jones & Mr. Keith Jones
  • Country: Australia
  • Email:
Hello Angela,

Thank you for arranging our trip and organising the tour so efficiently. It is also great that you are asking for reviews of our ... Read More

2012

  • Clients: Mr. Richard Potter & Ms. Christina Potter
  • Country: Australia
Hi Lexi,

Sorry I have not got back more quickly have had many issues since we got back. I am open to my China tour company reviews being used ... Read More

2011

  • Clients: Gary & Rebecca
  • Country: United States
Hi Wendy!

It was a great trip and we enjoyed it very much. Thanks to you, our booking process was very smooth. You did a great job communicating ... Read More

2010

  • Clients: Ms. Lana Stevens (6 travelers)
  • Country: United States
Dear TCG,

We had a wonderful experience on our recent trip. Linda was our guide in Beijing, and she was exceptional. She has the ability to make ... Read More

2009

  • Clients: Ms. Nancy Claxton & Mr. Marcel Claxton & Mr. Alexander Claxton
  • Country: United States
Hi TCG there!

Thanks for the great service provided and the excellent guides. Both Tina (Beijing) and Joe (Shanghai) were wonderful and very very ... Read More

2008

  • Clients: Mr. Barry Self, Ms. Robyn Self, Mr. Robert Baillie & Ms. Dianne Baillie
  • Country: Australia
  • Email:
Dear Ruby/ Dora,

We really enjoyed your vacation, and have the following comments.
1----Quite good,
2 ----Meals in Beijing, Shanghai and ... Read More

2007

  • Clients: Mr. Stephen Jessel & Ms. Jane Jessel
  • Country: France
Hi Judy and Brenda,

I should begin by saying that we were thoroughly satisfied with the services provided by Travel China Guide. We had some problems ... Read More

2006

  • Clients: Ms. Che-la Leung & Mr. Paul Anderson
  • Country: UK
  • Email:
Hello, thanks for writing back. We are pleased to share our comments on our recent China tour with you.

We were offered 2 bottles of water per ... Read More

2005

  • Clients: Mr. Larry Andrews & Ms. Cherie Andrews
  • Country: United States
  • Email:
Dear Eileen Wang & Nancy Bai,

I just wanted to take a moment to thank all of you at TCG for the wonderful experience you provided us during ... Read More

2004

  • Clients: Ms. Christine U. G. & Mr. Dietmar G.
  • Country: Germany
Dear TCG Team,

We would like to thank you and especially your guides Hua, Emma and Scott for the wonderful days which we enjoyed in your country.... Read More

2003

  • Clients: Ms. Carol Ann Omstead & Mr. Donald George Omstead
  • Country: Canada
  • Email:
We were extremely happy with the tour that you arranged for us in China, it was certainly one of the best holidays that we have had! All of the arrangements ... Read More

2002

  • Clients: Mr. Barry & Michael
  • Country: Australia
  • Email:
"We have only been home a short while.....our visit to China was part of a round the world holiday for us............We must say that the trip we ... Read More

2001

  • Clients: Rose Franco
  • Country: United States
  • Email:
"Marsha and I had a wonderful time on our visit. I must compliment the local guides because they were so kind to us and helpful. I dont remember ... Read More

2000

  • Clients: John Sanders, Juanita Ladyman
  • Country: United States
  • Email:
"My wife and I very much enjoyed our journey. It was clear that it would not have been reasonable to attempt such an itinerary without your organization ... Read More

1999

  • Clients: Michael and Anne Cook
  • Country: UK
  • Email:
"I am sorry to have taken so long to reply to your message. As I am sure you will know, we much enjoyed our visits to Beijing and Tsian because of ... Read More

1998

  • Clients: Chuck Shults
  • Country: United States
  • Email:
"Our visit in Xian was perfect. Jack and a driver met our flight in a private car and escorted us to the Wall of Xian and the Bell Tower Hotel.... Read More