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What Our Guests Say

When sharing the guest reviews, we take a different way from other China tour companies. We provide real email addresses of our guests in the reviews with their permission. We are certain that you will love our service, but don't take our word for it. You can feel free to contact our guests for their China tour reviews about their travel experiences with us. You can also read more than 1100 reviews on TripAdvisor written by our insightful real guests.

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Customer InformationCustomer Reviews
Mr. Samuel JR (4 travelers)
From United States
Updated: Jun 26,2017
Itinerary: 9 Days Beijing - Xian - Shanghai

We had the most amazing and memorable time in China. We had excellent guides and drivers who were more than helpful in taking care of all the details so that we could relax and enjoy all the tours ... Read More

Mr. Daniel Brown
From United States
Updated: Jun 23,2017
Itinerary: 4 Days Beijing
Hello! Thank you so much for arranging this trip for me. It was everything I hoped it would be. I would say that I was highly satisfied with everything. The hotel room was excellent, my guide (Brian) ... Read More
Mr. Steven Conradson (2 travelers)
From United States
Updated: Jun 15,2017
Itinerary: 1 Day Terracotta Warriors - Small Wild Goose Pagoda - City Wall

Dear Linda, I would like to tell you how much my wife and I enjoyed yesterday's trip of the Terracotta Warriors and the city. The guide, whose name in English is "Celine", was superlative.... Read More

Ms. Teresa Lang & Ms. Dianne Hall
From United States
Updated: Jun 14,2017
Itinerary: 15 Days Small Group Beijing - Xian - Chengdu - Yangtze Cruise - Shanghai

I was nervous at first booking a tour with a Chinese company I did not know. I asked two Chinese friends to try to check out if this company was legit. Both reported, as best they could tell, the company ... Read More

Mr. Robert Cua (4 travelers)
From United States
Updated: Jun 12,2017
Itinerary: 9 Days Kunming - Dali - Lijiang - Shangri-La
Dear Sir, The overall comments for this tour were excellent, well organized. All our local guide Rosemarie, Aaron, Sophie, were all very friendly, helpful, and knowledgeable to their local ... Read More
Ms. Wan Teoh & Mr. Winston Tan
From Malaysia
Updated: Jun 12,2017
Itinerary: 3 Days Beijing Sightseeing
Hi Linda, Thanks for writing back. I have a great time in Beijing. The trip was well organized and adjustment to the attraction were made to save travelling time. We enjoyed the tour. Lina ... Read More
Mr. John Coppack & Mrs. Beverley Coppack
From Australia
Updated: Jun 9,2017
Itinerary: 7 Days Hong Kong/ Beijing - Xian/ Hong Kong
Since our visit to China in late April we have been in UK and only now returned home. From the time we requested a 7 day private tour (Hong Kong/Beijing/Xi'an/Hong Kong), which received a thorough ... Read More
Mr. Mineshbhai Naran (4 travelers)
From Canada
Updated: Jun 8,2017
Itinerary: 8 Days Small Group Beijing - Xian - Shanghai
Dear Wendy, We've arrived safely back home after our wonderful trip. We found TravelChinaGuide (TCG) online, after searching around on other websites. Read some good China tour reviews on TCG,... Read More
Mr. Parker Johnstone III (5 travelers)
From United States
Updated: Jun 8,2017
Itinerary: 4 Days Beijing - Xian
Hi Maggie, I hope this email finds you in good health and spirits. I wanted to email to tell you that our trip went perfectly. Our Beijing guide Harrison was terrific, and of course Tracy ... Read More
Mrs. Amy Hegerfeld (4 travelers)
From United States
Updated: Jun 7,2017
Itinerary: 13 Days Beijing - Xian - Bangkok - Ayutthaya - Chiang Mai
Hello Abbey!! It was so wonderful to meet you at the family visit! I have been SO IMPRESSED with your personal service and the professionalism of your company. I've raved about you and TravelChinaGuide ... Read More
  • Clients: Ms. Nadia Ghazali & Mr. Abdus Ghazali
  • Country: Canada
  • Email:
  • Itinerary: 14 Days Beijing - Xian - Guilin - Hangzhou - Huangshan - Shanghai/ Beijing

Hi Wendy,

My father and I enjoyed the sights and the sceneries very much. Your country is very beautiful and the people are very hospitable. We had a great time. I have told all my friends about the beautiful places and also the excellent services your company provided. Please see our China tour reviews below:

The company was very great to work with right from the start. They planned our trip exactly as we had requested and were able to see all the sights and cities that we wanted. The company accommodated every request. The arrangements were seamless and our time was very well planned and well spent.

Our accommodation in every city was very good. All the hotels were upscale and our rooms were very comfortable. The location of each hotel was also very convenient.

All the drivers were very good in their driving and drove very safely and followed the traffic rules and the ride was very comfortable. They knew the routes very well. The cars were also very clean and comfortable. 

All our guides were very friendly and knowledgeable. They were very professional and at the same time very good company. They were very thoughtful. They are very passionate about their work and also very patient and managed our inquiries and accommodated our requests very well. 

All the places and cities we visited had a lot of history and beauty in them. Rich in culture and history. The shows we saw were simply amazing. Our travel from one destination to the next was seamless and very well planned to save as much time as possible and was a great experience in itself. The high-speed trains were very comfortable and time-saving. 

Overall I will give ten out of ten to your company, the arrangements, the drivers, the cars, the guides and the sights and cities. I would use no other company other than TCG when visiting China again. My father and I thoroughly enjoyed our trip. Your company and your guides made our visit very memorable. :) 

Thank you very much for everything and hope to travel with you again.

Kind regards

Nadia Ghazali

  • Clients: Mr. Michael Scott & Ms. Eulalie Scott
  • Country: Australia
  • Email:
  • Itinerary: 2 Days Tianjin Cruise Port - Beijing
Dear Linda,

In reply to your email regarding our recent China trip, I would like to comment as follows:

Booking Procedure: I found the booking procedure easy to follow and all went according to plan regarding pick up from Tianjin Port.

Guide and Driver: Our guide Barry was very friendly and understanding and totally fulfilled our wishes. He was very knowledgeable of all the places we visited and was patient and flexible with our requests. The drivers we had were safe and polite and the cars we travelled in were very comfortable and clean.

In Summary: Our tour of Beijing and surrounds was the major highlight of our cruise around Asia and I would like to thank you for your expert organisation, and Barry and drivers for their first class service. I will certainly recommend you and your organisation to any of my friends who intend to visit China.

I am open to my feedback being used for your webpage if you desire and I will also share my best China tours reviews on TripAdvisor.

Sincerely,

Michael Scott
Hi Sophie,

I had a fabulous time on the tour! We would like to offer our China small group tour reviews as follows:

Selena in Beijing was a lovely guide, very friendly, helpful, knowledgeable & excellent English. It was really interesting learning all about Chinese culture and seeing the amazing sites!

The food/restaurants were all great choices and really high quality!

The hotels were also really nice just a shame there wasn't long enough to use all the facilities.

Jacky in Xian was also very helpful and friendly and helped arranged my transfer back to the airport from Xian.

All The sites/activities were really great and very interesting...not a bad word to say about any of the trip!

Definitely use you guys again if I come back to your country! :-)

Thanks for All your help when I was booking and please tell Selena & Jacky thanks again for making my time in China so enjoyable!

Thanks

Anne :-)
Firstly, thank you so much for your assistance planning and booking our trip. You were very helpful and knowledgeable and made the process so easy and calmed my nerves about booking online and not through a local travel agent. It is also great that you are asking for reviews of our escorted China tour.

Overall we had an amazing holiday, better than any of us were expecting. The private trip made it so easy and we loved the flexibility.

All our guides spoke very good English and were easy to understand and went out of their way to make sure our needs were met however our guide Celine in Xi'an was a standout, her positive attitude made our days that little bit more enjoyable.

All the meals that were included or were recommended by our guides were delicious. We tried lots of different food that we would never usually eat and I can say gladly we did not have a bad meal.

I would highly recommend TCG, the booking process was so easy and the trip itself was amazing. We felt like we saw a broad range of what china has to offer and did it at our own pace which made it very enjoyable.

Thanks again for all your help.
  • Clients: Ms. Renee Sellers & Ms. Sue Maher
  • Country: United States
  • Itinerary: 5 Days Beijing
Good morning!

We had such a wonderful time on the vacation. Please see my reviews on this wonderful China tour company below:

Guide: Our guide, Eddie, was wonderful! He took very good care of us and made sure that we had what we needed each day. He was always prompt to pick us up at the hotel and flexible during the day if we wanted to spend a bit longer or shorter at a particular place.

Drivers/cars: Each of our drivers was wonderful and the cars were clean. They were all very courteous and made the trip very enjoyable.

Tours: We enjoyed all of the sights that we visited. There was plenty of time at each of them and flexibility in the schedule. The only thing I would suggest is to let people know the amount of walking and the various environments that one will be walking in (walking around Hu Tong is easy compared to walking up the hill for the Great Wall). Knowing in advance that there would be lots of stairs or uphill walking would have been helpful.

Hotel: The hotel, Crowne Plaza was nice. It is a bit older hotel, but the breakfast was wonderful and the staff is very friendly.

Overall, we had just the best time and I would recommend your services to anyone I know who wants to travel to China.

Thank you,

Renee
  • Clients: Ms. Martha Cowden & Ms. Keara Clement
  • Country: United States
  • Itinerary: 8 Days Xian - Chengdu
Wendy,

Thank you for a memorable experience. We have many positive reviews about our guided China tour you organised.

Contacted TCG via the web page and received a response to my first inquiry in a timely manner. Wendy Lee replied to the request for information and began to work via email with my friend and I to put together a memorable private trip. She responded to both of our many request for information when we would change our plans.

Susan our guide in Xian provided water upon our arrival and throughout our entire time in Xian. We had planned a free day in Xian to explore on our own and Susan provided some great tips on things we should see and do. She also provided a Metro map and took us into the Metro to show us how to purchase tickets and find our way around. Each time we arrived at a planned site she told us exactly what we should carry. Water, sunglasses, etc. After two days in Xian Susan took us to the airport checked us in and told us exactly where to go to board our plane. Our overall experience in Xian was wonderful and memorable. The Terra-cotta Warriors are a must see and Susan showed us around the area with ease and knowledge.

Next we were greeted by Alina in Chengdu. The Panda Keeper Experience was a once in a lifetime experience and a highlight of the trip. Highly recommend this trip for anyone that would like to be up close and personal with the pandas.

Wendy, thank you for all your help in planning our vacation. We will keep your information for our future travels as we know we will be returning in the future. There are so many other wonderful places to visit.

Cindy White
Dear Abbey,

Please find below our China tour small group reviews. In short - this was an excellent and superbly organised trip run by true professionals.

The whole process was excellent and having you, Abbey, as a named point of contact made a huge difference. You were very responsive to all our requests for information and this is very reassuring when venturing out to such new places for the first time. It was also really great that we met up with you in Xi'an and that you were not just a nominal contact.

Guides were all excellent and enthusiastic about their towns. Sara was a particularly good guide to have first (on arrival in Beijing) as she had such good English and was able to explain so much extra about things and people we would meet. Other guides were all clear and enthusiastic guides.

It was good to include a variety of cities and towns such as Chongqing and Yichang and to understand more about real life in China whilst visiting different types of home (Flat, farm, Hutong).

All best wishes and thanks again for an excellent holiday.

Phillip and Anne
  • Clients: Ms. Nancy Claxton & Mr. Marcel Claxton & Mr. Alexander Claxton
  • Country: United States
  • Itinerary: 5 Days Beijing - Shanghai
Hi TCG there!

Thanks for the great service provided and the excellent guides. Both Tina (Beijing) and Joe (Shanghai) were wonderful and very very ... Read More
Dear Ruby/ Dora,

We really enjoyed your vacation, and have the following comments.
1----Quite good,
2 ----Meals in Beijing, Shanghai and ... Read More
  • Clients: Mr. Stephen Jessel & Ms. Jane Jessel
  • Country: France
  • Itinerary: 12 Days Guangzhou - Xian - Dunhuang - Turpan - Urumqi - Kashgar - Beijing
Hi Judy and Brenda,

I should begin by saying that we were thoroughly satisfied with the services provided by Travel China Guide. We had some problems ... Read More
  • Clients: Ms. Che-la Leung & Mr. Paul Anderson
  • Country: UK
  • Email:
  • Itinerary: 6 Days Xian - Beijing
Hello, thanks for writing back. We are pleased to share our comments on our recent China tour with you.

We were offered 2 bottles of water per ... Read More
  • Clients: Mr. Larry Andrews & Ms. Cherie Andrews
  • Country: United States
  • Email:
  • Itinerary: 7 Days Beijing - Xian
Dear Eileen Wang & Nancy Bai,

I just wanted to take a moment to thank all of you at TCG for the wonderful experience you provided us during ... Read More
  • Clients: Ms. Christine U. G. & Mr. Dietmar G.
  • Country: Germany
  • Itinerary: 8 Days Shanghai - Beijing - Xian - Kunming
Dear TCG Team,

We would like to thank you and especially your guides Hua, Emma and Scott for the wonderful days which we enjoyed in your country.... Read More
  • Clients: Ms. Carol Ann Omstead & Mr. Donald George Omstead
  • Country: Canada
  • Email:
  • Itinerary: 12 Days Small Group Beijing - Xian - Guilin - Shanghai
We were extremely happy with the tour that you arranged for us in China, it was certainly one of the best holidays that we have had! All of the arrangements ... Read More
  • Clients: Mr. Barry & Michael
  • Country: Australia
  • Email:
  • Itinerary: 14 Days Shanghai - Yangtze River Cruise - Xian - Beijing
"We have only been home a short while.....our visit to China was part of a round the world holiday for us............We must say that the trip we ... Read More
  • Clients: Rose Franco
  • Country: United States
  • Email:
  • Itinerary: 11 Days Beijing - Xian - Yangtze River - Shanghai
"Marsha and I had a wonderful time on our visit. I must compliment the local guides because they were so kind to us and helpful. I dont remember ... Read More
  • Clients: John Sanders, Juanita Ladyman
  • Country: United States
  • Email:
  • Itinerary: 15 Days Beijing - Urumqi - Kashgar - Turpan - Dunhuang - Lanzhou - Xian - Shanghai
"My wife and I very much enjoyed our journey. It was clear that it would not have been reasonable to attempt such an itinerary without your organization ... Read More
  • Clients: Michael and Anne Cook
  • Country: UK
  • Email:
  • Itinerary: 6 Days Beijing - Xian
"I am sorry to have taken so long to reply to your message. As I am sure you will know, we much enjoyed our visits to Beijing and Tsian because of ... Read More
  • Clients: Chuck Shults
  • Country: United States
  • Email:
  • Itinerary: 2 Days Xian
"Our visit in Xian was perfect. Jack and a driver met our flight in a private car and escorted us to the Wall of Xian and the Bell Tower Hotel.... Read More