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2017 Customer Reviews

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Dec 21,2017
Hello Vera,

Thank you for your mail. I was about to wrote a mail to you with my opinion about the tour, Steven and of course your service.

I would like to thank you very much for your service.

Whole booking procedure was super advanced. Your team's respond was fast and easy with all necessary information. Payment procedures were easy as well. I received all information on time and was able to book the trip in few minutes. Contact with your office was excellent.

Great wall trip was a fun day. We spent really great time with Steven - your guide. He is very funny with good English skills young men. He gave us a lot information both about the trip itself and China. He took care of us perfectly and made this day very efficient.

I would like to thank you for your service and highly recommend your office as well as Steven as a guide.

Karolina
Dec 18,2017
Dear Ms Linda Jing,

I am very happy that I booked with Travel China Guide. The whole booking procedure and the travel consultant was very good. Due to the excellent job of the guide, whose English was very good and due to the driver, I have seen and learned so much about Beijing and the Chinese great wall. Furthermore, it was a very pleasant day. I am glad that I booked this tour with TCG and I would recommend this trip to everybody who has only one day in Beijing between the arrival in the morning and the departure in the night. Thank you

Ms. Thea Krapp from Germany
Dec 14,2017
Hi Angela,

Here is the China tour review:

First, even before the trip Angela, the travel consultant, was very professional and helpful. I had so many questions and was worried that I might miss the tour, because I was a transit passenger first time in Beijing trying to catch the trip, but she was very patient understanding.

Second, when I arrived at Beijing, I got lost trying to find the hotel, but the hotel receptionist actually came to get me. The guide, Ivy, was already waiting for me at the hotel. She picked me up. From there we picked another passenger and started the trip.

Ivy was very knowledgeable and considerate. She actually brought some morning snacks for me in case I was hungry since my flight has just landed. She was very knowledgeable. I really enjoyed the stories and history she told us about Tiananmen, the Forbidden City and the Great Wall. She walked a little fast, but I am glad, because we got so much covered in 1 day.

I will book another trip from TravelChinaGuide if I get another opportunity.

Thanks,

Pauline
Dec 12,2017
Hi Kelly,

We had a wonderful vacation! Our Guides Candy, Susan and Amy were all Amazing! They explained the history of each city and had incredible knowledge of everywhere we saw. All guides gave us the survey and our drivers were excellent.

The hotels were very nice. The service at the hotels was excellent.

We really enjoyed all our tours especially the Terra Cotta Warriors. It was absolutely amazing!

Our travel consultant Kelly Wang put together a wonderful memorable trip. Kelly did a fantastic job and was an absolute pleasure to work with.

Thank you so much Kelly, Candy, Susan and Amy! You all made our China experience absolutely wonderful!!!

Best Regards,

Corey Schumacher
Dec 11,2017
Hi Wendy,

We had a great tour and found our Shanghai guide, Ocean, to be especially good. He was our favorite guide this trip. He provided great information on the history Yu Garden and the symbolism in that garden. He was also excellent with our two daughters and really engaged them in practicing their Chinese language skills. I can't say enough good things about Ocean.

Also, all of our guides provided feedback forms to us and we filled them out and returned them to the guides.

We also enjoyed the gardens in Suzhou and our side trip to Tongli. Tongli was another favorite visit this trip. We loved the canals and boat rides on the canals.

Your tours and guides have been great and we always recommend TCG to friends and strangers. I've also provided a review on TripAdvisor under the Shanghai section.

Both of our trips (2015 and 2017) with Travel China Guide have been great and we are already starting to think about a trip in 2018.

Thanks,

Dave
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