reviews written by
our valued customers
2017 Customer Reviews
- Clients: Mr. Corey Schumacher & Ms. Hidemi Schumacher
- Country: Japan, United States
- Itinerary: 8 Days China Tour to Beijing - Xian - Chengdu
Dec 12,2017Hi Kelly,
We had a wonderful vacation! Our Guides Candy, Susan and Amy were all Amazing! They explained the history of each city and had incredible knowledge of everywhere we saw. All guides gave us the survey and our drivers were excellent.
The hotels were very nice. The service at the hotels was excellent.
We really enjoyed all our tours especially the Terra Cotta Warriors. It was absolutely amazing!
Our travel consultant Kelly Wang put together a wonderful memorable trip. Kelly did a fantastic job and was an absolute pleasure to work with.
Thank you so much Kelly, Candy, Susan and Amy! You all made our China experience absolutely wonderful!!!
- Clients: Mr. David Robinson (4 travelers)
- Country: United States
- Itinerary: 8 Days China Tour to Shanghai - Hangzhou - Suzhou - Zhouzhuang - Shanghai
We had a great tour and found our Shanghai guide, Ocean, to be especially good. He was our favorite guide this trip. He provided great information on the history Yu Garden and the symbolism in that garden. He was also excellent with our two daughters and really engaged them in practicing their Chinese language skills. I can't say enough good things about Ocean.
Also, all of our guides provided feedback forms to us and we filled them out and returned them to the guides.
We also enjoyed the gardens in Suzhou and our side trip to Tongli. Tongli was another favorite visit this trip. We loved the canals and boat rides on the canals.
Your tours and guides have been great and we always recommend TCG to friends and strangers. I've also provided a review on TripAdvisor under the Shanghai section.
Both of our trips (2015 and 2017) with Travel China Guide have been great and we are already starting to think about a trip in 2018.
- Clients: Ms. Kimberly Warner
- Country: United States
- Itinerary: One Day Small Group Tour in Xian
Dec 6,2017Dear Vera Yu,
Please forgive my tardiness in replying.
I have nothing but good things to say about all my experiences with TravelChinaGuide. The small group tour in Xi’an was excellent and my guide, Tracy, was top notch. Tracey confirmed my place and when I would be picked up by calling my hotel the night before the trip. On the drive to Terra Cotta Warriors, she gave a thorough history of their discovery and the historical context, enriching the experience for all of us. She correctly gauged how long to spend at each place and made clear plans on where to meet before going to the next site. I especially appreciated the opportunity to meet the man who discovered the astounding Warriors site while searching for water. I very much enjoyed visiting the Xi’an wall and the Small Goose Pagoda, as well and being introduced to the Muslim quarter. The driver was safe and patient with the traffic. It was a delightful trip- thank you, TCG!
- Clients: Mr. Roger McNulty & Ms. Veronica McNulty
- Country: UK
- Itinerary: 14 Days Private Tour to Beijing - Zhangjiajie - Xi'an - Guilin - Yangshuo
Dec 4,2017Hi Emily,
I just wanted to let you know how much we enjoyed our holiday in China.
It was a terrific experience. You have some amazing scenery not experienced in other continents and wonderful historic sights. The engineering was also impressive. The people we met were all very helpful and enthusiastic, and our guides and drivers extremely knowledgeable and good at getting us to see what we wanted to see at a pace that suited us. Also, I was pleasantly surprised at seeing lots of the wording on signs repeated in English (particularly helpful at airports) and embarrassed that we do not have so much Chinese translation on signage in the UK. I did miss seeing any contemporary art venues and should have thought about this when planning but you can only do so much in 10 days.
All of the accommodation was good and some like the Wyndham at Xian and the Yangshuo mountain retreat were outstanding.
We had a fantastic and hectic time and should have come for longer.
Thank you for all your guidance and helpful advice in planning, arranging and during our visit. It was much appreciated.
With very best wishes
Roger and Veronica
- Clients: Rob Aitken & Mark Edwards
- Country: UK
- Itinerary: 1 Days Terracotta Warriors - Small Wild Goose Pagoda & Xian Museum - City Wall
Dec 4,2017Dear Emily,
I'm now back in the UK after my trip to China. Carol and her driver were great - my colleague and I had a great experience in Xi'an and would definitely recommend using TCG to anyone else planning to visit your fascinating country.
I'll put a review on Trip Advisor.
I also used TCG for a train booking along with the travel agent that I use through work. Booking tickets through your company was also very easy - I was particularly impressed with the speed of response - and would also recommend the excellent high speed train network to anyone moving between Chinese cities. It is so much easier and more comfortable than flying.
Thanks for your part in creating a memorable week.