5724 reviews

written by our
valued customers

Small Group Reviews Train Booking Reviews Flight Booking Reviews
Select By Year
Select By Country

2018 Customer Reviews

12345678...13
Page 1 of 13

  • Clients: Ms. Susanna Ong (3 travelers)
  • Country: Singapore
  • Itinerary: One Day from Shanghai to Hangzhou
Jun 22,2018
Good evening Wendy,

Sorry for my delay in replying as I just got back to Singapore on Tuesday.

I would like to thank you as well as commend your professionalism in making our private tour and booking arrangements from Shanghai to Hangzhou. The booking and delivery of high speed train tickets to our hotel is really helpful as it saved us from the hassle of booking tickets on our own and we could embark on our trip after arrival.

Most of my queries were answered promptly. We are satisfied with the level of the service that we have received from our guide Tina and driver. She is friendly and full of enthusiasm as she gave us so many explanations of the spot highlights. She made sure that we were comfortable and did not rush us through the trip. We had an enjoyable time in Shanghai as well as Hangzhou and thank you so much.

Susanna Ong
  • Clients: Ms. Karen Magill & Mr. Michael Magill
  • Country: UK
  • Email:
  • Itinerary: 11 Days Xian - Lanzhou - Xiahe - Lanzhou - Zhangye - Dunhuang - Turpan - Urumqi
Jun 19,2018
Dear Angela,

We have just arrived back from our trip in your country. We had a wonderful holiday seeing some incredible sights along the way. I would like to commend Jacky in Jiayuguan and Dunhuang particularly. She was friendly, helpful, very knowledgeable and easy to communicate with. She did her very best to ensure we got the most out of our tour there.

The other two guides were also very good. Food was also good and we enjoyed the choices of restaurants given by them. Besides, all the four drivers were very good and drove comfortably and safely.

We are very grateful for all the organizations that you and your colleagues did for us and we had all the contact information that we needed. We are happy to say that we had a superb visit to China.

Thank you,

Karen & Michael
  • Clients: Mr. Peter Grullemans & Ms. Reyne Grullemans
  • Country: Australia
  • Email:
  • Itinerary: 11 Days Chongqing - Xining - Lhasa - Gyangtse - Shigatse - Lhasa/ Guangzhou
Jun 15,2018
Good day Ruby,

It has been a pleasure dealing with your company. Emily was responsive, no long delays. She knows the business well and gave suggestions that helped, such as how to best apply for the Chinese Visa with the least complications. She even prepared an itinerary for the Visa Centre for us which was very useful. It is nice to deal with a happy person. Emily was always pleasant, including financial matters.

I like your policy of including a picture in your emails. Maybe it's because you and Emily happen to be very attractive, and still, it makes a good impression. You are using your natural talents! I like the way you set out your emails by replying to questions clearly. We look forward to our tour in China.

With best wishes,

Peter and Reyne Grullemans

June 15, 2018
  • Clients: Mr. Ronald Rowe (4 travelers)
  • Country: Australia
  • Email:
  • Itinerary: 14 Days Beijing - Xian - Guilin - Yangshuo - Guilin - Chongqing - Yangtze River Cruise - Yichang - Shanghai
Jun 14,2018
Hi Linda,

First of all, we would like to thank you for your organization, especially for facilitating our arrival in Shanghai by fast train when our flight was cancelled. Of course this meant we could take our tour to Suzhou.

Mary Le who was our guide to Suzhou was outstanding in every respect. She was personable, caring, knowledgeable and articulate. She ensured we had a great informative day. Besides, Roger who took us to the Xian Terracotta Warriors was so knowledgeable about this site. We appreciated his detailed analysis. And in Beijing, Chow was enthusiastic.

We compliment you on your choice of hotels in the main. We loved the days in the Forbidden City for its easy access to sights of interest. Xian and Guilin's hotels were also central and great.

Generally we were happy with our trip. You have a beautiful country and we were delighted to experience some of its highlights!

Ronald R
  • Clients: Ms. Susanna San (3 travelers)
  • Country: Singapore
  • Email:
  • Itinerary: One Day from Shanghai to Hangzhou
Jun 12,2018
Dear Ruby,

Thank you for checking-in. We have booked a private day trip for my family and are looking forward to visiting Hangzhou on June 15.

We have not visited China after many years and this is also the first time that we are booking a tour online.

Our trip consultant Wendy Lee is very efficient and she was able to make the arrangements fairly and quickly, especially in booking the high speed train tickets for us as well as arranging for the train tickets to be sent to our hotel in advance.

It is coincidental that we are visiting Hangzhou during this period, and I hope that we won't be too affected as our date is 1 day ahead of the long weekend due to the Dragon Boat festival which is celebrated widely. So in a way I am happy that we have a local guide and driver to take care of us.

Susanna
12345678...13
Page 1 of 13