2002 Customer Reviews

Thank you for all your help with my visit. I completed a customer satisfaction questionnaire that I passed to Linda, my guide, at the end of my tour in Xian. The questionnaire was very complimentary about your service - Linda was an excellent guide and although my delayed flight due to the fog had an impact on what I could visit in Xian, everyone was very helpful.

Thanks again though for all your assistance - I had a very interesting and enjoyable holiday and I cannot wait to come back to China again.

Merry Xmas and a Happy New Year.

I am very pleased with this tour. Everything has been very nice, well organized and planned. Thank you for your service!

Many thanks. The trip at the Yangtze River was really great, we enjoyed it very much and you and your company people did a very good job. We send our good wishes for the holiday season to all of you. Best regards.

EVERYTHIGN INVOICED WITH TRAVELCHINAGUIDE HAS BEEN VERY FRIENDLY AND HELPFUL. ALL FOOD HAS BEEN EXCELLENT. GUIDE AND DRIVER WERE BOTH FANTASTIC. I WOULD STRONGLY RECOMEND TRAVELCHINAGUIDE.

Dear Nancy, I have enjoyed my trip to China very much. Many thanks for your excellent service. There is actually nothing what I could suggest to be improved. You provide a very good service and I was very satisfied at any point of time. Without organized travelling and a guide on someones side it is very difficult to travel in China for someone who does not speak Mandarin. I certainly will recommend your organization further. Good luck and success. Best regards, Sandra P.S. My best regards to my guide Holly.

Thank you so much for helping me to have a wonderful visit. I was quite pleased with your arrangements, particularly with your guides and drivers. The only thing I would change is that I would not take the meals as part of the tour package so I could have a larger choice of places to eat, particularly the local places. However, I am probably not the typical traveler in that regard.

The guides in Guilin (David Wei) and Xian (Jessie) were both outstanding. Their English was excellent (and easy for me to understand) and they spent a lot of time telling me about Chinese culture, etc. which made my visit much richer and my understanding of your country much greater.

I was very impressed with your agency and will not hesitate to recommend you to my friends. I was particularly impressed that you take the time to meet me and with all of the information available from your web site. I now have wonderful memories and pictures that I have been sharing with my friends.

Thank you very much

We had a splendid time in China - certainly one of the best if not the best tours weve ever had. China as a country is truly amazing! It is blessed with a lot of natural wonders not found anywhere in the world. Its people are amazing and its development as one of the greatest nation in the world is truly outstanding.

We wish to thank you for making all the arrangements to ensure that we have a pleasant and very memorable trip to China. Your guides are all very professional, very knowledgeable, well versed about the different sights and places of interests, and most importantly, very helpful. We are lucky to have chosen you as our tour coordinator. Thanks for your assistance. Now we know we have a partner in China whom we call rely on for tour assistance. Keep up the good work!

Just write to thank all of the staff in TCG. You really made my vacation memorable, both when I was making the reservation and when I was making the tour. Your staffs are excellent, and helped me to make the reservations quick and easy.

The guides I met through the tour are professional and knowledgeable. The cars you offered me are very clean and comfortable and your drivers are also excellent.

The hotels and the meals are also very very good, especially the dinner are wonderful!

Thank you, travelchinaguide for our unique and unforgettable China tour!

Sorry it took a little longer to send this e-mail to you than I would I liked. Id like to say a heartfelt thank you for making wonderful arrangements for us. We also appreciate your patience and helpfulness while arranging our itinerary. We arrived in Beijing and were taken care of the moment we got off the plane. You were so wonderful in making sure that all my worries and concerns and questions were all answered before we even left for China.

Our trip to Beijing, Lhasa, Xian, Guilin and Yangshuo was so memorable. The guides in each city were so welcoming and so informative and were a great help to us. China is such a beautiful country with so much history; my only disappointment is that we were not able to stay longer! Each city has its own character and history and we have vivid memories of it all. The Forbidden City, Potala Palace, Xian City Wall and Terra Cotta Warriors, the cruise down the Li River, the scent of osmanthus and riding a tuk tuk in Yangshuo are only a few of our many memories. The Tang Dynasty dinner and show was so beautiful! While we were in Xian, Grace took us to eat dumplings and hot pot, what a treat! Lisa (Beijing), Phurbu (Lhasa), Grace (Xian) and Holly (Guilin) took great care of us and went out of their way to suggest activities for us when we had free time. Mr. Lee? And all the other drivers were so good to us as well. Im so thankful that we were able to meet such wonderful people.

Tom , Im very glad that we were able to meet you in Xian even if it was for a short time. It really was a treat to meet the person who put our entire package together. The whole package that you booked for us was wonderful and we enjoyed every part of our trip. We are so impressed by your thoroughness and we would not hesitate to call on your again or recommend your services to anyone. I noticed that you have our comments on your website, but please feel free to add this to them, since we only have good things to say about our trip.

I look forward to meeting you again.

Sincerely,
Susan & David Clements,

The reservation staff of the Travelchinaguide is excellent and helpful. The guides are knowledgable and the drivers are excellent. The meals arranged during the tour are very good. If I return to this area, I will very likely choose your tour again. Everything happened during the tour is more than I expected, thank you!