Services

No. 1 Terminal Building

Inquiries: should you have any questions about airport services, you should contact the information desk in the center of the second floor.
Airport Service Inquiries Tel.: 010 - 64541100

E-Ticket Service: China Southern Airlines and Xiamen Airlines have E-Ticket Desks in the center of the Leaving Hall at the second floor to offer the service of transacting boarding procedure.
Service Tel. of China Southern Airlines: 010 - 64540505
Service Tel. of Xiamen Airlines: 010 - 64596899

Lost and Found: Please contact police station located in the east of the hall at the first floor.
Tel. of Lost and Found: 010 - 64540110

Stand-by Ticket Counter: if you want to buy a ticket after the normal time or transact other ticket matters, please refer to the central service counter on the second floor of the Departures Hall, there are six stand-by ticket counters.

Left-Luggage Counters: The counters are located on the second floor at the eastern end of the Lianlang Kou. The counters are open 24 hours and charges are by the hour or day.

Size	The luggage with its length, width and height less than 65 cm	The luggage with its length, width and height less than 200cm and more than 65cm	The luggage with its length, width and height more than 200 cm
Cost	20 Yuan per day	30 Yuan per day	50 Yuan per day

Note: Excess time not exceeding 12 hours will charge half the daily rate.

Luggage Carts: These can be found by parking lot in front of the terminal building, in the first floor Luggage Hall, on the second floor of Lianlang Kou, and on each side the security inspection gate in the isolation area on the second floor. There is no charge for the use of luggage carts.

Luggage Packing: a service is available at the Left-Luggage Counters and the Luggage Packing Counters on the second floor. The charge is about 10 Yuan per item.

Luggage Inquiries: The inquiry desk is situated on the first floor of the Luggage Hall.
Inquiries Tel.: 010 - 64540556

Hotels and Tourism Advice: Services for hotel reservations and Beijing tourism advice, etc. is available at the service counter to the side of the Gates 1 and 5 on the first floor. It is open from 07:00 until the last flight of a day.
Inquiring Tel.: 010 - 64540989

No. 2 Terminal Building

Inquiries regarding scheduled flights, boarding and information about departures, should be referred to the information desks located in the center of the first and the second floors.
Beijing Capital International Airport Complaint Service: 010 - 64571666

Banks: offer passengers the deposits and credit card service of RMB and the main foreign currencies, and also the domestic draft, check and remittance and the international remittance, foreign exchange, commission of selling and exchange the traveler' s check, etc. There are several ATMs and automatic currency exchange machines in the building to meet passengers' needs.
Bank of China: one is on the second floor opposite Departure Gate 8 and the other is opposite Departure Gate 12 also on the second floor.
Industrial & Commercial Bank of China: opposite Arrivals Gate 7 on the first floor.
China Construction Bank: on the second floor opposite the Departure Gate 8
Agriculture Bank of China: on the first floor opposite Arrivals Gate. 7.
China Minsheng Bank: on the second floor to the north of Gate 8.

Post Office: located opposite of Gate 6 in the International Departures Hall, the post office offers express delivery, transmitting by post, post of books, magazines, newspapers, parcels, mail services and also sells phone cards. The opening hours are from 07:00 to 20:00.

Lost and Found: if you have lost articles in the building, please check with the police station located on the first floor near Gate 15.
Inquiries Tel.: 010 - 64598333

Luggage Carts: free luggage carts are provided for both domestic and foreign passengers in the Departures and Arrivals Halls.

Targets of Service	For both domestic and foreign passengers	For the aged, children and those who at their first air trip
Items of Service	Moving luggage	Through service at the airport
Service Area	The international and domestic leaving halls at the second floor	Before the ladder of the arrival hall at the first floor and between the No. 2 and No. 8 gates at the second floor
Content of Service	Moving luggage with the luggage carts from the leaving hall at the second floor to the checking counter until the passenger finished the boarding procedure	The accompanied through service of moving luggage, helping to transact the boarding procedure, guide to safety inspection, helping to fill in the transit forms and sending passengers to boarding gate

Left-Luggage Counters: should you need this service, please go to the counters on the first floor near Arrival Gate 9 and on the second floor beside Departure Gates 8 and 10. You can leave the luggage by the hour using electronic password box or by days on the luggage shelf. For costs, please refer to the table regarding the Left-Luggage Counters in the section on the Terminal 1 Building.

Luggage Packing: A luggage packing service is located at the head of the checking island with counter B, C, F, G, and the left-luggage counters on the second floor of the Departures Hall - the charge is 10 Yuan per article. Free-of-charge cardboard boxes are provided for packing bottles.

Luggage Search: should your luggage fails to arrive or is delayed, damaged or missing, the search counters of Air China and BGS will investigate for you. The hours are from the first flight to the last flight each day.
International Luggage Search Counters are located opposite the No. 8 conveyor belt in the international lounge on the first floor
Telephone: 010-64599523 or 010-64599524

Advice for hotels and tourism: Hotel reservations and Beijing tourism advice, etc. is available from the service counters on the first floor at the eastern end of the hall. There are seven counters in all.
Inquiring Tel.: 010 - 64598145

Airport Transportation: passengers have a choice of airport buses or taxis for their transfer to downtown

Taxi: the flat rate taxi fare in Beijing is about 10 Yuan for the first 3 km (about 1.9 miles) with a charge of about 2 Yuan for each additional km. If the distance exceeds 15 km (about 9.3 miles), you will be charged approximately half the cost of the taxi's return to your pick-up point.

Airport Bus:

Bus Route	From airport to downtown		From downtown to airport		Interval	Cost (Yuan)	Stops
	First Bus	Last Bus	First Bus	Last Bus
Airport - Fang zhuang	07:30	22:30	06:00	19:30	30 min	16	Guiyou Dasha, Southern Airlines Building
Airport - Xidan	07:00	Last flight	05:40	21:00	30 min	16	Xidan, Dongzhi Men
Airport - Beijing Railway Station	07:30	Last flight	06:00	19:30	30 min	16	Beijing Railway Station, Dongzhi Men
Airport - Gongzhu Fen	07:00	22:30	05:40	21:00	30 min	16	Beijing Friendship Hotel
Airport - Zhong guancun	08:30	21:30	07:00	19:30	30 min	16	Zhongg uancun, Anhui Dasha

There is another bus line from Beijing Capital International Airport to Tianjin. You can take this from the parking lot at Exit 11. The service operates between 09:00 to 22:00.

Related Link: Website of Beijing Capital International Airport (Chinese and English Versions)