Opened in 1946, Alitalia Airlines belongs to Alitalia Group. It is the biggest airlines in Italy. Headquartered at Rome, Alitalia is the national airline of Italy. It was established on 16 September in 1946 with the name Alitalia-Aerolinee Internazionali Italiane. Eleven years later, after merging with LAI-Linee Aeree Italiane, its name changed to its present - Alitalia-Linee Aeree Italiane. In 2001, Alitalia Airlines became a member of Skyteam Alliance, and went public in the same year, with Italian government as its biggest shareholder.

Due to improper management and some external reasons, Alitalia has been losing money in recent years and is presently undergoing privatization. We are looking forward to its new development.


Taking Milan Malpensa Airport and Rome Fiumicino Airport as its hubs, Alitalia's aircrafts now fly to Europe, America, Asia, Africa and Middle East. Since 2004, Alitalia Group in restructuring has went into operation by two departments with AZ Fly operated the flights business and AZ Servizi took over the ground handling.

Aircraft Types:

Up to the end of May 2008, Alitalia's fleet included 12 Airbus A319s, 15 Airbus A320s, 23 Airbus A321s, 10 Boeing 767-300ERs, 10 Boeing 777-200 ERs, 10 ATR 72s, 14 ERJ145s, 1706 Embraers and 8273 MDs. The Embraer ERJ-145 and Embraer ERJ-170 are mainly used by Alitalia Express.

Flights to/from China:

A direct flight between Shanghai and Milan was opened in December 2004, which is the first flight operated by Alitalia to China. Now, you can also reach Beijing with Alitalia and its partners.

1. Shanghai - Milan – Rome
2. Beijing - Milan – Rome

Note: Flights above include those operated by Alitalia and its partners.

Contact Information:

Beijing Office of Alitalia Airlines
Address: Room 2602, International Building, No.19 Jianwai Street, Chaoyang District, Beijing
Tel: (+86)10 8511 2958/8511 2959
Fax: (+86)10 8526 2433

Shanghai Office of Alitalia Airlines
Address: Room 3607, Shiji Shangmao Square, No.989 Changle Road, Shanghai
Tel: (+86) 21 6103 1133
Fax: (+86) 21 6103 1139

Shanghai Pudong Airport Office of Alitalia Airlines
Address: Room 11-306A, terminal building, Pudong International Airport
Tel: (+86) 21 6835 5626
Fax: (+86) 21 6835 5625

- Last modified on Mar. 14, 2022 -
Questions & Answers on Alitalia
Asked by anwar from LIBYA | Jan. 05, 2016 06:20Reply
hi what i can do
i am stay now in china i have ticket from Guangzhou to Tunis
last week 30.12.2015
but i didn't go and i didn't cancel my ticket
what can i do now
i go to airport that time but i can not go out site china
because i had problem in my visa but now it is good
i can go to out site china
but i want how get my ticket
Answers (2)
Answered by anwar from LIBYA | Jan. 05, 2016 06:29

and i can get my ticket please help me about
answer this question?
Answered by Quint | Jan. 05, 2016 19:08

You may need to contact the airlines directly or the place you book the ticket to see if you can still get the ticket changed or cancelled. Some airlines can still offer change or cancellation after departure time.
Asked by ZHAO TONGHUI from CHINA | Feb. 23, 2012 18:47Reply
to confirm the return ticket
I want to confirm my return flight from Beijing to Roma, how can I do?
E ticket number BIGLIETAZ/ETKT 055 4598694375
MAR. 28FEB AZ791
Answers (1)
Answered by Mr. Mian from CN | Feb. 24, 2012 03:29

Well, you can contact the airlines directly to confirm your return ticket.
Asked by Pearl | Aug. 18, 2011 02:15Reply
How many KG of Suitcases are given to a student for a flight from Beijing to Paris?
Answers (1)
Answered by Mr. Eric | Aug. 18, 2011 21:51

Usually, passenger holding adult economy class ticket could bring 20kg baggage for free. And some airlines have preferential policies for students. About the details, you would better contact the airlines directly.
Asked by Mr.chris from CHINA | Jul. 16, 2009 22:45Reply
I live in Roma and want to visit China this August. Is there any direct flight from Roma to Beijing? I think Beijing will be my first stop in China and I will stay there for a few days.
Answers (1)
Answered by Mr.Alex from CHINA | Jul. 17, 2009 02:38

Of course there is direct flight provided by Air China Limited.
CA940 (Airbus A330), taking off at 20:25 and landing at 12:40. The whole way takes 10 hours and a quarter. There are also connecting flights provided by Air France.
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