Qantas Airways

Founded in 1920 in Queensland, Australia, Qantas Airways is the largest airline in Australia and one of the airlines with the longest history in the world. Beginning its business by transporting mail and passengers in biplanes, it has extended its operation to around 140 destinations on five continents.


The head office is located in Sydney. The transportation hubs are Melbourne Airport, Kingsford Smith International Airport and Singapore Changi Airport.

Aircraft Types:

Up to August 2008, Qantas has five Boeing 737-300s, 24 Boeing 737-400s, 38 Boeing 737-800s, 30 Boeing 747-400s, 29 Boeing 767-300ERs, six Airbus A330-200s and ten Airbus A330-300s. Also, it has ordered the super-size Airbus A380 and Boeing 787.

Flights to/from China:

At present, Qantas provides passengers with two non-stop flights from Shanghai to Melbourne, five non-stop flights from Shanghai to Sydney and three direct flights from Beijing to Sydney. Moreover, it also offers the direct flight services from Hongkong to the cities in Australia including Sydney, Melbourne, Perth and Brisbane. The details of the flights are listed below for reference:

Flight No. Date

Time & Destination
QF191 Mon./Wed./Fri. Sydney → Beijing
10:10 → 20:10
QF129 Mon./Wed./Thur./Fri./Sun. Sydney → Shanghai (Pudong)
09:25 → 18:05
QF101 Tues./Sat. Melbourne → Shanghai (Pudong)
09:35 → 18:05
QF192 Mon./Wed./Fri. Beijing → Sydney
21:40 → 11:30+1
QF130 Tues./Wed./Thur./Sat./Sun. Shanghai(Pudong) → Sydney
19:35 → 08:05+1
QF102 Mon./Fri. Shanghai(Pudong) → Melbourne
19:35 → 08:00+1

Note: the time and date listed above are local.

Contact Information:

Beijing Office:
Tel: +86-10-6459 0296/97
Fax: +86-10-6459 0298

Reservation Office:
Tel: +86-10-6567 9006
Fax: +86-10-6568 4011

Shanghai Office:
Address: Floor 32nd, Jiahua Center, No. 1010 Huaihai Zhonglu, Shanghai
Reservation Office:
Tel: +86-21-61450188
Fax: +86-21-61450150

Guangzhou Office:
Tel: +86-20-83878389
Fax: +86-20-83879055

Hong Kong Office:
Tel: +852-28229000

Brief History of Qantas:

The Qantas grew out of Queensland and Northern Territory Aerial Services which supplied the service of transporting mail by air. In 1934, Qantas and British Imperial Airways set up a company known as QEA (Qantas Empire Airways). The flight service between Singapore and Brisbane opened and the flight to London was available. In 1952, QEA opened the air route to Africa crossing Indian Ocean, which was called Kangaroo Route. In 1958, QEA has become one of the few global airlines. In 1967, QEA was renamed Qantas which has been used ever since. In 1985, QEA introduced the Boeing 767, and by the use of Boeing 747-400, the route length of the non-stop flight VH-OJA has reached 111, 84 miles, making a record at that time. In 1999, the Qantas set up the One World International Air Union with American Airlines, Canadian Airlines, British Airways and Cathay Pacific Airlines. Now, its air routes and subsidiary QantasLink and JetConnect have covered Oceania, Southeast Asia, East Asia, Britain, Germany, South Africa, USA, Canada and other places in the world.

- Last modified on Mar. 14, 2022 -
Questions & Answers on Qantas Airways
Asked by Lou from CHINA | Feb. 15, 2019 02:32Reply
Qantas office in Guangzhou??? At the airport???
I can see the Qantas contact numbers for the Guangzhou office.
Does anyone know of a physical office I can approach to make changes in Guangzhou? Maybe at the airport?
Answers (2)
Answered by Sean from CANADA | Feb. 17, 2019 22:44

I'm not very clear about that but maybe you can contact them for a specific location since you have already known their number.
Answered by Lou from CHINA | Feb. 18, 2019 20:15

Thanks Sean, I ended up contacting them via Skype calling on their 4008199495 number. The Chinese number found online could not do any changes and advised me to call the 400 number.
It was a Manila based call center and 23 minutes later, my travel plans were altered as requested.
A very slow service and only cost AUD using Skype.
Asked by kevinco47 | Apr. 24, 2015 04:22Reply
qantas office guangzhou
what is the office phone number to cancel flights. the number above is not connected
Answers (1)
Answered by Anthony from BRITISH | Apr. 25, 2015 03:48

you'd better contact your booking agency for cancellation or change timely.
Asked by anj from PHILIPPINES | Mar. 11, 2013 08:28Reply
what is your mission, vision, strategies and policies?
please send the information in my email acct. this is for our case study about qantas airways. i really need your help :l|kizselchiq
Answers (1)
Answered by TCG Operator from CHINA | Mar. 11, 2013 20:35

We only list the above basic information about the airway on our website for yor reference, we don't cooperation with them so don't have their booking policy.
Asked by crystalchan from PERTH | Sep. 17, 2012 05:39Reply
perth office telephone number
existing telephone number shown online is not valid
Answers (1)
Answered by Atoyo | Sep. 18, 2012 20:46

Then you may check the reference info on its office web: Or you may ask for the Perth office telephone No. with staff in other office.
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